In this review of HeyCasino!, our impartial casino review team carefully evaluated this casino and its pros and cons based on our casino review methodology. Our expert team has taken into account the fairness of the casino's Terms and Conditions, valid licenses, complaints from players, customer support, limits, and other significant markers to assess whether this casino is safe to play at and legit, an overt scam, or something in between.
Our calculation of the casino's Safety Index, formed from the examined factors, portrays the safety and fairness of online casinos. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. Although HeyCasino! scored an Above average Safety Index of 7.6, meaning it is a suitable option for some, keep in mind that there are casinos with better rankings in terms of fairness and safety. Keep reading our HeyCasino! review to learn more about this casino and decide whether it is a good choice for you.
To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.
In our HeyCasino! review, we extensively examined and analyzed the Terms and Conditions of HeyCasino!. We came across some rules or clauses that we did not appreciate, but all in all, we consider the T&Cs to be mostly fair. A rule that is unfair or predatory has the potential to be held against players to defend withholding their winnings, but in the case of this casino, we found only minor issues.
According to our approximate calculation or collected information, HeyCasino! is an average-sized online casino. In proportion to its size, it has received complaints with an average total value of disputed winnings. We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.
As far as we know, no relevant casino blacklists include HeyCasino!. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.
In our comprehensive review of all relevant aspects, HeyCasino! has attained an Above average Safety Index of 7.6. This casino might be an adequate option for some players, however, keep in mind that there are other casinos that prioritize fair treatment and safety of their customers to a much higher degree.
Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of HeyCasino! to be mostly fair.
Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.
We currently have 1 complaints directly about this casino in our database, as well as 4 complaints about other casinos related to it. Because of these complaints, we've given this casino 1,590 black points in total, out of which 1,506 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.
However, there is currently no User feedback score for this casino. We only calculate it after a casino has at least 15 reviews, and we have only received 7 player reviews so far. The reviews submitted by users are available in the 'User reviews' segment of this page.
HeyCasino! is owned by DMG Solutions B.V. and has estimated annual revenues higher than $1,000,000. Based on the revenues, we consider it to be a small to medium-sized online casino.
HeyCasino! holds licenses issued by licensing authorities in these countries or regions: Comoros (Anjouan Gaming), Estonia, Kahnawake (Kahnawake Gaming Commission).
HeyCasino! accepts deposits via 23 payment methods. This includes: Skrill, Neteller, PaySafeCard, Mastercard, VISA, Trustly, Bitcoin (BTC), Bank transfer, Santander, Instant Bank Transfer, Bitcoin Cash (BCH), MiFinity, Jetonbank, Cashlib, Ethereum (ETH), Litecoin (LTC), Volt, flykk®, Revolut, SEPA, Funanga, CashtoCode, ING Bank.
Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.
| Withdrawal limits | Win limits |
|---|---|
| EUR 5,000 per day | No win limit |
| EUR 10,000 per week | |
| EUR 40,000 per month | |
| NOK 100,000 per week | |
| NOK 400,000 per month | |
| CAD 15,000 per week | |
| CAD 60,000 per month | |
| BRL 50,000 per week | |
| BRL 200,000 per month | |
| CHF 10,000 per week | |
| CHF 40,000 per month | |
| CZK 250,000 per week | |
| CZK 1,000,000 per month | |
| INR 1,000,000 per week | |
| INR 4,000,000 per month | |
| NZD 20,000 per week | |
| NZD 80,000 per month | |
| PLN 50,000 per week | |
| PLN 200,000 per month | |
| ZAR 150,000 per week | |
| ZAR 600,000 per month |
Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. In the table below, you can see an overview of language options at HeyCasino!.
| Language | Website | Customer support | Live chat |
|---|---|---|---|
| English |  |
|
 |
| Spanish | |
|
|
| Portuguese | |
|
|
| German | |
|
|
| Finnish | |
|
|
| Italian | |
|
|
| Czech | |
|
|
| Greek | |
|
|
| French | |
|
|
| Norwegian | |
|
|
| Polish | |
|
|
| Estonian | |
|
|
To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at HeyCasino!, account management, withdrawal process, etc. We would say HeyCasino! has an average customer support based on the responses we have received during our testing.
HeyCasino! has these types of casino games on offer: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live roulette.
Games from 53 casino game providers are available. This includes NetEnt, Novomatic, Nolimit City, Playtech, Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Big Time Gaming, Playson, ELK Studios, Evoplay, Push Gaming, BGaming, GameArt, Endorphina, Wazdan, Habanero, Spinomenal, 1X2 Gaming, Booming Games, Tom Horn, Relax Gaming, Fantasma Games, Felt Gaming, BF Games, G Games, Betixon, Spribe, Gamomat, iMoon, Kiron Interactive, Arcadem, Triple Profits Games (TPG), Foxium, Givme Games, PGsoft (Pocket Games Soft), Real Dealer Studios, Leap Gaming, OctoPlay, Virtual Generation, AvatarUX, Peter & Sons, Kalamba Games, Golden Hero, Games Global, Just For The Win, Hacksaw Gaming.
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. There is currently 1 bonus from HeyCasino! in our database, listed in the 'Bonuses' section of this page.
Browse all bonuses offered by HeyCasino!, including their no deposit bonus offers and first deposit welcome bonuses.
This is a place to share experience with HeyCasino!. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Do you have any experience with this casino?
Write a review
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of HeyCasino!. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Discuss anything related to HeyCasino! with other players, share your opinion, or get answers to your questions.
Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.
An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.
