This review examines Heart of Casino, using our casino review methodology to determine its advantages and disadvantages by our independent team of expert casino reviewers. By evaluating the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other key elements, our review team has classified the level of safety and fairness of the casino, categorizing it as either legit and safe, a possible scam, or falling in between.
The casino's Safety Index, a score indicating the safety and fairness of online casinos, has been determined through our analysis of these findings. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. Heart of Casino has a High Safety Index of 8.0, which makes a recommendable option for most players in terms of fairness and safety. Keep reading our Heart of Casino review to learn more about this casino and decide whether it is a good choice for you.
Fairness and safety of Heart of Casino
To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.
In our Heart of Casino review, we extensively examined and analyzed the Terms and Conditions of Heart of Casino. We discovered some rules or clauses that were not to our liking, but on the whole, we find the T&Cs to be mostly fair. A rule that is unfair or predatory can possibly be used against players to excuse not paying out winnings to them. However, we found only minor issues in this casino when searching for unfair or predatory rules.
Considering our estimates and the factual data we have collected, Heart of Casino appears to be a average-sized online casino. It has a very low amount of restrained payouts in complaints from players, when we take its size into account (or has no player complaints listed). We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.
As far as we are aware, no relevant casino blacklists mention Heart of Casino. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.
All in all, when combined with other factors that come into play in our review, Heart of Casino has landed a High Safety Index of 8.0. This casino can be considered a recommendable option for most players since it fosters fairness and honesty in their treatment of customers.
Terms and Conditions of Heart of Casino evaluated
Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of Heart of Casino to be mostly fair.
Note: For more specifics regarding our findings from the T&Cs evaluation click here.
Player complaints submitted about Heart of Casino
Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.
We have found no relevant complaints about this casino.
Heart of Casino user feedback and reviews evaluated
Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.
Unfortunately, there are no user reviews of Heart of Casino in our database yet. If you have had an enjoyable or unpleasant encounter with this casino, please be the first to review and rate it on our website.
Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation. Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Safety Index calculation just to be sure.
Licenses and company data
Heart of Casino has estimated annual revenues higher than $1,000,000. This establishes it as a small to medium-sized online casino within the bounds of our categorization.
Heart of Casino has licenses from licensing organizations in the following countries or regions: United Kingdom (United Kingdom Gambling Commission), Alderney (Alderney Gambling Control Commission).
Payment methods, win and withdrawal limits
Heart of Casino supports 9 payment options. This includes: Neteller, Skrill, PaySafeCard, Mastercard, VISA Debit, PayPal, Maestro, Skrill 1-Tap, PayByMobile.
Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.
Withdrawal limits
Win limits
Unlimited
No win limit
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.
Customer support and language options
In our casino reviews, we always collect data about available languages and customer support options. You can find languages available at Heart of Casino in the table below.
Language
Website
Customer support
Live chat
English
To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Heart of Casino, managing your account, withdrawals, or other matters. Heart of Casino has an average customer support, judging by the results of our testing.
Heart of Casino slots and casino games
Heart of Casino offers these types of casino games: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Keno, Scratch cards, Other card games, Other games, Crash games, Live shows, Table games, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Casino games from 30 game providers are offered. This includes NetEnt, Nolimit City, Playtech, Play'n GO, Evolution Gaming, Pragmatic Play, Red Tiger Gaming, Big Time Gaming, Playson, ELK Studios, Eyecon, Lightning Box, 1X2 Gaming, Iron Dog Studio, Inspired Gaming, AceRun, Reel Life Games, Alchemy Gaming, Ad Lunam, RTG Slots, ALL41 STUDIOS, Hammertime, Design Works Gaming (DWG), Northern Lights Gaming, Games Global, Just For The Win, Bang Bang Games, Rarestone gaming, Wild Streak Gaming, Hacksaw Gaming.
Heart of Casino bonuses and promo codes
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. There is 1 bonus offered by Heart of Casino in our database at the moment. More information is available in the 'Bonuses' section of this review.
Note: Our separate page features details on Heart of Casino bonuses for additional information about this casino's offers.
Browse all bonuses offered by Heart of Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
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Safety Index explained
Safety Index of Heart of Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Heart of Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:High8.0/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.
Complaints about Heart of Casino and related casinos (0)
0All0Opened0Not solved0Solved0Rejected
This tab does not contain any complaints
We do not have any complaints about Heart of Casino in our database. If you have been mistreated by this casino, you can submit a complaint about it.
Discussion
Heart of Casino Discussion
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