Jana has spent her entire professional life working in some form of business, whether in a bank or at an insurance company, possibly because she enjoys working with and for people. Now she is making sure that our list of casinos is filled with accurate data as one of our Casino Analysts. Jana devote...
OverviewSafety and fairnessGamesBonusesPaymentsCustomer supportUser reviewsDiscussion
Jana K.
Author
Jana Kopecká
Casino Analyst & Complaint Specialist
Jana has spent her entire professional life working in some form of business, whether in a bank or at an insurance company, possibly because she enjoys working with and for people. Now she is making sure that our list of casinos is filled with accurate data as one of our Casino Analysts. Jana devote...
Read our Heaps O Wins Casino review and find out if it's safe and legit. Explore its player feedback and complaints, T&Cs, games & bonuses.
Accepts players from Ohio
Pros and cons
Above average withdrawal limit
Deposits by cryptocurrencies are accepted
Simple and clean website design
Live chat support is available 24/7
Live dealer games are not available
Minimum withdrawal amount is $100
Casino screenshots
Heaps O Wins Casino Review
In this review, Heaps O Wins Casino has undergone a detailed examination of its strengths and weaknesses by our team of independent casino reviewers using our casino review methodology. By looking into the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other various essential elements, our review team has identified the safety and fairness of the casino, evaluating whether it falls into the category of being safe and legit or damaging for players.
Our findings led us to the casino's Safety Index. This score shows how safe and fair the casino is. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. Although Heaps O Wins Casino scored an Above average Safety Index of 6.6, meaning it is a suitable option for some, keep in mind that there are casinos with better rankings in terms of fairness and safety. Find out if Heaps O Wins Casino is the right casino for you by reading the rest of our review.
Is Heaps O Wins Casino fair and safe? Safety Index explained
We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.
In our review of Heaps O Wins Casino, we meticulously evaluated and analyzed the Terms and Conditions of Heaps O Wins Casino. We discovered some rules or clauses that were not to our liking and, on the whole, we find the T&Cs to be somewhat unfair. Unfair or predatory rules can possibly be used against players to excuse not paying out winnings to them. Because of our findings, we suggest proceeding with caution if you settle on playing at this casino.
According to our approximate calculation or collected information, Heaps O Wins Casino is an average-sized online casino. In proportion to its size, it has received complaints with an average total value of disputed winnings. We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.
As far as we know, no relevant casino blacklists include Heaps O Wins Casino. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.
In our comprehensive review of all relevant aspects, Heaps O Wins Casino has attained an Above average Safety Index of 6.6. This casino might be an adequate option for some players, however, keep in mind that there are other casinos that prioritize fair treatment and safety of their customers to a much higher degree.
Reviewing the T&Cs of Heaps O Wins Casino
To see how fair a casino is, we read through its T&Cs as part of every review. In some casino T&Cs, we find clauses that we regard as unfair. These can give the casino grounds to hold back player winnings in certain cases.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Heaps O Wins Casino to be somewhat unfair.
Note: Read through and explore our specific findings from the T&Cs check here.
Heaps O Wins Casino player complaints
Player complaints are a key part of our review process. They give us useful information about the problems players face and how casinos handle them. We use our Complaint Resolution Center to collect player complaints. These, along with complaints from other sources, are used to calculate our Safety Index.
We currently have 5 complaints about this casino in our database. Because of these complaints, we've given this casino 746 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Heaps O Wins Casino user feedback and reviews
On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.
Based on the 13 user reviews of Heaps O Wins Casino in our database, it has a Bad User feedback score. You can find the reviews in the User reviews part of this page.
Note: It's important to note that user reviews may not always provide an objective reflection of the casino's quality. Instances exist where casinos write fake reviews to boost their user feedback score, while some dissatisfied players leave multiple negative reviews to tarnish the casino's reputation. Our best efforts are put into filtering these out and calculating an objectively accurate user feedback score; nonetheless, we do not include user feedback in our Safety Index calculation.
Heaps O Wins Casino company data and licenses
Heaps O Wins Casino has estimated annual revenues higher than $1,000,000. Based on the revenues, we consider it to be a small to medium-sized online casino.
As far as we know, Heaps O Wins Casino does not have a gambling license.
Win and withdrawal limits, payment options
Heaps O Wins Casino accepts deposits via 11 payment methods. This includes: Mastercard, VISA, Neosurf, Bitcoin (BTC), Binance Coin (BNB), Ripple (XRP), Dai (DAI), Litecoin (LTC), Tether (USDT), Bitcoin Cash (BCH), Ethereum (ETH).
Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.
Withdrawal limits
Win limits
AUD 5,000 per week
No win limit
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.
Languages and customer support options
In our casino reviews, we always collect data about available languages and customer support options. The table below contains information about the languages at Heaps O Wins Casino.
Language
Website
Customer support
Live chat
English
24/7
Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. Customer support is something we value highly, as it can help you sort out any issues at Heaps O Wins Casino. This includes potential difficulties with your account, withdrawals, and more. According to our tests and collected information, Heaps O Wins Casino has an average customer support.
Heaps O Wins Casino casino games and slots
Heaps O Wins Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Video poker, Baccarat, Jackpot games, Keno, Other card games, Other games.
Casino games from 1 game provider are offered. This includes Realtime Gaming.
Heaps O Wins Casino bonuses and promo codes
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. The most common are no deposit bonuses or free spins that you can get for just registering, and deposit bonuses that are given to players for making a deposit. That being said, casinos might offer other types of bonus codes, welcome sign-up bonuses, or loyalty programs as well.
However, we are sorry to inform you that there are currently no bonus offers from Heaps O Wins Casino in our database.
Please bear in mind that players from certain regions might not have access to these bonus offers. To see which bonuses you are eligible for, visit the 'Bonuses' section of this review.
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Company info
Established
2022
Estimated annual revenues
> $1,000,000
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Heaps O Wins Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Medium casino
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Slightly negative
Operates without a license
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Licensing authorities
No license
Unfair terms and conditions
Playing restricted games while wagering bonuses may forfeit bonus balances
Show full rule and our analysis
Bonus-related restriction that should be technologically enforced
Show full rule and our analysis
Low-risk play may lead to winnings being confiscated
Explore the game selection available at Heaps O Wins Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.
Game types
Games
Live games
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 7
Not Available: 8
Live shows
Live baccarat
Live bingo
Live blackjack
Live dice games
Other live games
Live poker
Live roulette
Available: 0
Not Available: 8
Most popular games
Bubble Bubble 2
by Realtime Gaming
Cash Bandits 2
by Realtime Gaming
Texan Tycoon
by Realtime Gaming
Coyote Cash
by Realtime Gaming
Goldbeard
by Realtime Gaming
Lucha Libre 2
by Realtime Gaming
Triple Twister
by Realtime Gaming
Panda Magic
by Realtime Gaming
Enchanted Garden
by Realtime Gaming
Bubble Bubble
by Realtime Gaming
Dragon Orb
by Realtime Gaming
Secret Jungle
by Realtime Gaming
Game providers
Casino Bonuses
Heaps O Wins Casino bonuses
Browse all bonuses offered by Heaps O Wins Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
Payment methods
Payments
Browse an overview of payment methods supported by Heaps O Wins Casino, along with related limits and fees associated with transactions to or from your casino account.
Payment methods
Show all
(11)
Payment methods (11)
Transaction limits
Withdrawal limits
A$5,000
per week
Win limits
Unknown
Currencies
Traditional
Supported Fiat currencies.
AUD
Customer support
Customer support
Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.
Language options
Website
Available in
1 language
English
All languages (1)
English
Live chat
Available in
1 language
English
All languages (1)
English
Customer support:
Available in
1 language
English
All languages (1)
English
Live chat rating
Subpar
Based on 5 tests
Date and tester
Rating
30 Dec 2025
Jana K.
Subpar
21 May 2024
Jana K.
Subpar
07 Nov 2023
Kristina U.
Subpar
25 Oct 2023
Kristina U.
Subpar
06 Dec 2022
Jannete H.
Subpar
E-mail support rating
Subpar
Based on 1 test
Date and tester
Rating
11 Mar 2025
Ivana F.
Subpar
User reviews
User reviews of Heaps O Wins Casino
This is a place to share experience with Heaps O Wins Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
User feedback:
Bad
Rated by 13 users
Very positivePositiveNeutralNegativeVery negative
Do you have any experience with this casino?
Write a review
Casino Guru
We want players to understand gambling.
• 1 year ago
The Dodgiest casino ever they dont pay out winnings and tell you lies in their 24 hour chat. I won $100 and they requested i send them a copy of my identification to verify my account which i obliged and when i kept checking my account to see if somebody had checked my identification yet and 3 weeks later still nothing has been checked and every time i talk to them via chat they give me the same dumbarse excuse of somebody will do it in the next couple of days...........WRONG this casino just plain rips people off!!! dont waste a single cent here they are scammers
There isnt any
The absolute worst casino ive ever played in besides casino extreme they are just as bad
• 2 years ago
They offer and allow you to cash in free chips but when u win they claim that you should have known that it was for nothing cuz you had consecutive free chips. If I can't use it stop send Mr the dumb emails!!! Janky just like most the others ..
Don't believe them
• 2 years ago
BEWARE. This casino will not payout!! Well kinda, deposited roughly 300USD and won roughly 3K USD. Had to make 3 seperate withdrawals because of the withdrawal limits and the casino currency is in AUD. One of my withdrawals was processed in 4 business days and payed out the next business day! Great BUT The other TWO are still in the processing phase, 17 business days and counting!!! Support will respond by saying "as soon as they can" every single time when asking for a timeline. Didn’t break any TOS rules as I always read them throughly. They still owe me roughly 1700 USD.
UPDATE: I contacted support again. The response I got was "they are currently experiencing a high volume of winners at the moment" aka they don’t have the money to pay out!!
Only pays out once
Support doesn’t help with withdrawals so don’t bother them
• 2 years ago
I have been waiting over two months for a withdrawal that I won fair and square!I don’t think it’s anything worse a casino could do than not pay its legit winners! Their chat was for no use and immature. Even when getting Casino Guru involved they wouldn’t even respond if u want no chance of getting paid this is your casino!
Won’t pay players winnings
No real help from support just the run around
• 2 years ago
Fraud and unlicenced gambling provider. Beware!!! It's been a month and still i am chasing my withdrawal payout.
None
Fraud
Cheat
Poor customer service
No payout
Unlicensed
• 3 years ago
Do not pla y here. First they took $5 from my account then when I complained the gave me a free chip of the amount which I did not want. Customer service (chat) hung up on me 3 times and emails went ignored. Do not play here.
Do not play here
• 3 years ago
I'm editing my initial review. Since I withdrewits lije they put me on a different server or something. The slots are dead and they nudge bonus symbols off the payline. It's so obviously it's sad. Do not play here
I’ve won here twice now and it took 8 days from start to finish going through kyc for the money to hit my bitcoin wallet. Customer support was always helpful and even though it’s not as fast as some they do payout. They do charge a fee to withdraw but I won 243 and 215 aud. And 289 usd hit my wallet. They charged me 16 usd for withdraw fee so all in all not bad
Bonuses they offer
Customer support
Charge fee for withdrawals
Withdrawals take a week
Slots to dead after withdraw
Bonus symbols nudge off lpayline
• 3 years ago
First off I've put 1000 in the last 2 weeks I win one had 417.00 went thru all the kyc. And had to wait one week it came in today I got 154.00 far from the 417.00 I'm told they charge 25$ for btc and it's sent as aud comes out on my end in usd big time loss
Quick to give bonuses
Takes forever no phone #
Seperate payments office
• 3 years ago
These guys are fools.I log into my account here with my Email and password and i get in but cant make a dep.My name and home address arent mine and it was my roomates 4 years ago.The phone #,Email and DOB are mine .Asked rep about it and i get told i cant dep on someone elses account!! What a moron.i guess i will never dep here.I did get 50 free chip on signup When it had my name.Now im a female and i wasnt born one.Cant get any help fixing it...
cant dep on my own account
• 3 years ago
I wish I could show the screenshots, I would not deposit a dollar they are a scam, see my review on their website. They will take your money and steal it.
Variety games
Scam casino
Steal your money from you
Free coupons not free
50x playthru still win zero
Thief takes winnings from you
Don’t deposit your hard earned money
• 3 years ago
Stole back my winnings almost every time I won a bonus game feature. The game freezes and then support team tell you to log in again and bonus feature disappears and casino takes back whatever you have won. This happens a lot so don’t waste your money here!!
Nice colours on webpage
Scam casino
Thieves with winnings
Support crew don’t help
Support crew lies
Waste of money
Waste of time
Support crew ignore issues
• 3 years ago
It's a SCAM. DON'T PLAY. THEY STOLE MONEY I WON!!! Told me to Pay in and i will receive my winnings. And they've send s*#t
Havent paid my money
• 3 years ago
It was fast & easy to recieve a no deposit welcome bonus & I played for a long time on that bonus.
Discussion
Heaps O Wins Casino discussion
Discuss anything related to Heaps O Wins Casino with other players, share your opinion, or get answers to your questions.
Casino Guru
We want players to understand gambling.
Casino Bonuses
Heaps O Wins Casino bonuses
Browse all bonuses offered by Heaps O Wins Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
Payment methods
Payments
Browse an overview of payment methods supported by Heaps O Wins Casino, along with related limits and fees associated with transactions to or from your casino account.
Payment methods
Show all
(11)
Payment methods (11)
Transaction limits
Withdrawal limits
A$5,000
per week
Win limits
Unknown
Currencies
Traditional
Supported Fiat currencies.
AUD
Customer support
Customer support
Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.
Language options
Website
Available in
1 language
English
All languages (1)
English
Live chat
Available in
1 language
English
All languages (1)
English
Customer support:
Available in
1 language
English
All languages (1)
English
Live chat rating
Subpar
Based on 5 tests
Date and tester
Rating
30 Dec 2025
Jana K.
Subpar
21 May 2024
Jana K.
Subpar
07 Nov 2023
Kristina U.
Subpar
25 Oct 2023
Kristina U.
Subpar
06 Dec 2022
Jannete H.
Subpar
E-mail support rating
Subpar
Based on 1 test
Date and tester
Rating
11 Mar 2025
Ivana F.
Subpar
User reviews
User reviews of Heaps O Wins Casino
This is a place to share experience with Heaps O Wins Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
User feedback:
Bad
Rated by 13 users
Very positivePositiveNeutralNegativeVery negative
Do you have any experience with this casino?
Write a review
Casino Guru
We want players to understand gambling.
• 1 year ago
The Dodgiest casino ever they dont pay out winnings and tell you lies in their 24 hour chat. I won $100 and they requested i send them a copy of my identification to verify my account which i obliged and when i kept checking my account to see if somebody had checked my identification yet and 3 weeks later still nothing has been checked and every time i talk to them via chat they give me the same dumbarse excuse of somebody will do it in the next couple of days...........WRONG this casino just plain rips people off!!! dont waste a single cent here they are scammers
There isnt any
The absolute worst casino ive ever played in besides casino extreme they are just as bad
• 2 years ago
They offer and allow you to cash in free chips but when u win they claim that you should have known that it was for nothing cuz you had consecutive free chips. If I can't use it stop send Mr the dumb emails!!! Janky just like most the others ..
Don't believe them
• 2 years ago
BEWARE. This casino will not payout!! Well kinda, deposited roughly 300USD and won roughly 3K USD. Had to make 3 seperate withdrawals because of the withdrawal limits and the casino currency is in AUD. One of my withdrawals was processed in 4 business days and payed out the next business day! Great BUT The other TWO are still in the processing phase, 17 business days and counting!!! Support will respond by saying "as soon as they can" every single time when asking for a timeline. Didn’t break any TOS rules as I always read them throughly. They still owe me roughly 1700 USD.
UPDATE: I contacted support again. The response I got was "they are currently experiencing a high volume of winners at the moment" aka they don’t have the money to pay out!!
Only pays out once
Support doesn’t help with withdrawals so don’t bother them
• 2 years ago
I have been waiting over two months for a withdrawal that I won fair and square!I don’t think it’s anything worse a casino could do than not pay its legit winners! Their chat was for no use and immature. Even when getting Casino Guru involved they wouldn’t even respond if u want no chance of getting paid this is your casino!
Won’t pay players winnings
No real help from support just the run around
• 2 years ago
Fraud and unlicenced gambling provider. Beware!!! It's been a month and still i am chasing my withdrawal payout.
None
Fraud
Cheat
Poor customer service
No payout
Unlicensed
• 3 years ago
Do not pla y here. First they took $5 from my account then when I complained the gave me a free chip of the amount which I did not want. Customer service (chat) hung up on me 3 times and emails went ignored. Do not play here.
Do not play here
• 3 years ago
I'm editing my initial review. Since I withdrewits lije they put me on a different server or something. The slots are dead and they nudge bonus symbols off the payline. It's so obviously it's sad. Do not play here
I’ve won here twice now and it took 8 days from start to finish going through kyc for the money to hit my bitcoin wallet. Customer support was always helpful and even though it’s not as fast as some they do payout. They do charge a fee to withdraw but I won 243 and 215 aud. And 289 usd hit my wallet. They charged me 16 usd for withdraw fee so all in all not bad
Bonuses they offer
Customer support
Charge fee for withdrawals
Withdrawals take a week
Slots to dead after withdraw
Bonus symbols nudge off lpayline
• 3 years ago
First off I've put 1000 in the last 2 weeks I win one had 417.00 went thru all the kyc. And had to wait one week it came in today I got 154.00 far from the 417.00 I'm told they charge 25$ for btc and it's sent as aud comes out on my end in usd big time loss
Quick to give bonuses
Takes forever no phone #
Seperate payments office
• 3 years ago
These guys are fools.I log into my account here with my Email and password and i get in but cant make a dep.My name and home address arent mine and it was my roomates 4 years ago.The phone #,Email and DOB are mine .Asked rep about it and i get told i cant dep on someone elses account!! What a moron.i guess i will never dep here.I did get 50 free chip on signup When it had my name.Now im a female and i wasnt born one.Cant get any help fixing it...
cant dep on my own account
• 3 years ago
I wish I could show the screenshots, I would not deposit a dollar they are a scam, see my review on their website. They will take your money and steal it.
Variety games
Scam casino
Steal your money from you
Free coupons not free
50x playthru still win zero
Thief takes winnings from you
Don’t deposit your hard earned money
• 3 years ago
Stole back my winnings almost every time I won a bonus game feature. The game freezes and then support team tell you to log in again and bonus feature disappears and casino takes back whatever you have won. This happens a lot so don’t waste your money here!!
Nice colours on webpage
Scam casino
Thieves with winnings
Support crew don’t help
Support crew lies
Waste of money
Waste of time
Support crew ignore issues
• 3 years ago
It's a SCAM. DON'T PLAY. THEY STOLE MONEY I WON!!! Told me to Pay in and i will receive my winnings. And they've send s*#t
Havent paid my money
• 3 years ago
It was fast & easy to recieve a no deposit welcome bonus & I played for a long time on that bonus.
Discussion
Heaps O Wins Casino discussion
Discuss anything related to Heaps O Wins Casino with other players, share your opinion, or get answers to your questions.
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