Natalia is one of Casino Guru’s Casino Analysts and Complaint Specialists. She is spending her work time helping players with their complaints and also searching for new casinos to add to our site while working tirelessly to ensure our site’s information is kept up-to-date and accurate. Before joini...
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Natalia B.
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Natalia Burlutskaia
Casino & Affiliate Communication Specialist
Natalia is one of Casino Guru’s Casino Analysts and Complaint Specialists. She is spending her work time helping players with their complaints and also searching for new casinos to add to our site while working tirelessly to ensure our site’s information is kept up-to-date and accurate. Before joini...
In this review, we took a close look at HashLucky Casino. Our casino review process helped us check both its benefits and its drawbacks. Our team looked into things like the casino's Terms and Conditions, licenses, player complaints, support, and limits. This helped them form a clear view of how safe and fair this casino is for players.
The casino's Safety Index, a score indicating the safety and fairness of online casinos, has been determined through our analysis of these findings. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. In terms of player safety and fairness, HashLucky Casino has a High Safety Index of 8.3, which makes it a recommendable casino for most players. Proceed with reading our HashLucky Casino review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.
Fairness and safety of HashLucky Casino
To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.
In our review of HashLucky Casino, we read and assessed Terms and Conditions of HashLucky Casino in-depth. We uncovered some rules or clauses we did not like, but we consider the T&Cs to be mostly fair overall. An unfair or predatory rule could be exploited in order to avoid paying out the players' winnings to them, but we have only noticed minor issues with this casino.
Based upon our estimates and collected information, we consider HashLucky Casino a medium-sized online casino. In proportion to its size, it has received complaints with a very low total value of disputed winnings (or it doesn't have any complaints whatsoever). We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.
We did not find HashLucky Casino on any relevant casino blacklists. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.
On the whole, also considering other contributing factors in our assessment, HashLucky Casino has achieved a Safety Index of 8.3, which is classified as High. We consider this casino a recommendable option for players who are searching for an online casino that creates a fair environment for their customers.
Note: To the best of our knowledge, HashLucky Casino is associated with 2 other online casinos. Since we are aware of the connection between these casinos, we have considered the attributes of the linked casinos when calculating the Safety Index of HashLucky Casino.
HashLucky Casino T&Cs
When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.
We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of HashLucky Casino to be mostly fair.
Note: For further detail on our findings regarding the T&Cs review click here.
Player complaints related to HashLucky Casino
Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.
We have found no relevant complaints about this casino.
User feedback and assessment of HashLucky Casino
On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.
HashLucky Casino has a Mixed User feedback score based on the 6 user reviews in our database. Read the reviews in the 'User reviews' part of this page to learn more.
Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.
HashLucky Casino company information and licenses
HashLucky Casino belongs to Buscarar SRL and has estimated yearly revenues over $1,000,000. Based on the categorization we use, this makes it a small to medium-sized online casino.
HashLucky Casino has a gambling license in Comoros. Their license was granted by Anjouan Gaming.
About payment methods and win and withdrawal limits
Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.
Withdrawal limits
Win limits
EUR 1,500 per day
No win limit
EUR 5,000 per week
EUR 20,000 per month
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.
Available language options and customer support
As part of our casino review process, our expert team gathers data regarding customer support options and available languages. The table below contains information about the languages at HashLucky Casino.
Language
Website
Customer support
Live chat
English
24/7
Portuguese
24/7
German
24/7
Italian
Greek
24/7
Polish
Hungarian
During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. Since customer support can assist you with problems related to registration process at HashLucky Casino, account problems, withdrawals, or other issues, it holds significant value for us. Judging by the responses we have received, we consider the customer support of HashLucky Casino to be average.
HashLucky Casino slots and casino games
You can play these types of games at HashLucky Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Other games, Crash games, Live shows, Table games, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Titles supplied by 89 casino game providers are available. This includes NetEnt, Novomatic, Nolimit City, Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Yggdrasil Gaming, Realtime Gaming, Igrosoft, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Rival, Big Time Gaming, Playson, Amatic, ELK Studios, Evoplay, Ezugi, BGaming, GameArt, Endorphina, Habanero, Spinomenal, Booming Games, Tom Horn, Iron Dog Studio, Belatra Games, 7777 gaming, Smartsoft Gaming, Prospect Gaming, Turbo Games, Platipus, Macaw Gaming, Concept Gaming, chilli games, Excellent Reel, Amigo Gaming, Spinmatic, Spadegaming, BF Games, G Games, Apollo Games, Aviatrix, Elbet, Spribe, OneTouch, Galaxsys, Charismatic, Revolver Gaming, Triple Profits Games (TPG), TrueLab Games, Spearhead Studios, DLV, Betsolutions, Mascot Gaming, Vivo Gaming, Zeus Play, Penguin King, Nucleus Gaming, VoltEnt, Gamebeat, Espresso Games, Kajot, Synot Games, Felix Gaming, Spinocchio, Iconic21 (BETER Live), Caleta Gaming, Gamevy, Retro Gaming, Superlotto Games, LottoInstantWin (LiW), Gamzix, 3 Oaks Gaming, Kalamba Games, CT Interactive, Apparat Gaming, InOut, Panga Games, Barbara Bang, Triple Cherry, Hacksaw Gaming, EURASIAN (EA) Gaming, Netgame, Mplay, XPG (xprogaming), Ka Gaming.
HashLucky Casino bonus offers and codes
Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. No deposit bonuses and deposit bonuses are the most common categories. While deposit bonuses are only given out once a player makes a deposit, no deposit bonuses or free spins are given to players without requiring them to do so. Nevertheless, other bonus codes, welcome sign-up bonuses, and loyalty programs are also among the promotions offered by casinos.
Our database presently holds 2 bonuses from HashLucky Casino:
125% up to C$725 and 125 extra spins
10% cashback bonus
Please note that some deals could only be available to players from particular regions. To learn more and see which bonuses are available to you, take a look at the 'Bonuses' part of this review.
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Company info
Owner
Buscarar SRL
Operator
Buscarar SRL
Established
2024
Estimated annual revenues
> $1,000,000
User reviews
User reviews of HashLucky Casino
This is a place to share experience with HashLucky Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
This is one of the worst casinos i have ever played.150 euro played with minimum bets and didnt manage to get one bonus at any slot.the rtp is the worst you will ever experience.live chat answers after half an hour and has no idea.Your welcome bonuses although i took them continue to appear available.Its totally a nightmare.I played with minimum bets and the max win i had was 5 xbet.its a matter of time to reveal that this is a scam casino.terrible terrible terrible.
nothing positive
The return to player is zero
live chat is sleeping and does not respond
welcome bonus appears available although u take it
can't trust this page, when you play demo games you are automatically logged out
går ej lita på denna sida när man spelar demo spel så loggas man ut autonatiskt
lots of games
massa spel
setup doesn't work, they say they have visa mastercard but they don't work
instättning fungerar inte de står att dom har visa mastercard men de funkar ej
HashLucky Casino
Dear mdarowiche1978,
Thank you for your feedback. We're sorry to hear about the inconvenience with the demo games. This may have been caused by a session timeout or a technical issue, and we understand how frustrating that can be. If the issue continues, please don’t hesitate to contact us at support@hashlucky.com — we’ll be happy to assist you directly.
Depositing works. Nothing else works. The list of excluded games is significantly longer than listed. This is pure fraud when depositing with a bonus. The simplest slots cannot be played with a bonus. Support has no idea about anything, or maybe they're just pretending.
Einzahlen klappt. Sonst klappt nichts. Die Liste der ausgeschlossenen Spiele ist bedeutend länger, als aufgeführt. Das ist beim Einzahlen mit Bonus glatter Betrug. Einfachste Slots mit Bonus nicht spielbar. Support keine Ahnung von nichts, oder tut vielleicht auch nur so.
Depositing works
Einzahlen klappt
RTP really borderline
RTP wirklich grenzwertig
HashLucky Casino
Dear katjaleesch,
Thank you for your feedback. We’re sorry to hear that your experience with our bonus system and support did not meet your expectations. Game restrictions during bonus play are indeed part of our bonus terms, but we understand how frustrating it can be if these restrictions feel unclear or broader than expected. We take concerns like this seriously and are reviewing the clarity of our bonus policy to ensure players can make informed choices before depositing. If you’d like us to review your case in more detail or help with any specific issue, please contact us at support@hashlucky.com. We're here to help and committed to providing a better experience moving forward.
Many games were forbidden to Finnish players. However, I managed to win almost 400 euros. There was a problem with making a withdrawal request at the beginning, the site reported an "error" when I tried to make a withdrawal request. But I contacted the casino via live chat and the withdrawal was successful quickly.
good welcome bonus
easy to use and clear site
Many games were forbidden to Finnish players
Safety Index explained
Safety Index of HashLucky Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of HashLucky Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:High8.3/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
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