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Hallmark Casino Review

Casino closed

Hallmark Casino has been closed and no longer operates.

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2017
> $5,000,000
No license
OverviewUser reviews67Safety Index explainedDiscussion1

Casino closed

Hallmark Casino has been closed and no longer operates.

Browse all casinos
Important: Low daily withdrawal limit (less than $500) This casino applies a low withdrawal limit (less than $500 per day). Because of this, it might take you a long time to withdraw your funds if you manage to win big.

Hallmark Casino Review

In this review of Hallmark Casino, our impartial casino review team carefully evaluated this casino and its pros and cons based on our casino review methodology. Our expert team has taken into account the fairness of the casino's Terms and Conditions, valid licenses, complaints from players, customer support, limits, and other significant markers to assess whether this casino is safe to play at and legit, an overt scam, or something in between.

Our calculation of the casino's Safety Index, formed from the examined factors, portrays the safety and fairness of online casinos. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. Although Hallmark Casino scored an Above average Safety Index of 7.1, meaning it is a suitable option for some, keep in mind that there are casinos with better rankings in terms of fairness and safety. Continue reading our Hallmark Casino review to find out more about this casino and determine if it's the right fit for you.

Is Hallmark Casino fair and safe? Safety Index explained

In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.

In our review of Hallmark Casino, we thoroughly read and reviewed the Terms and Conditions of Hallmark Casino. To our knowledge, there are no rules or clauses that could be considered unfair or predatory. This is a great sign, as any such rules could potentially be used against players to justify not paying out winnings to them.

According to our approximate calculation or collected information, Hallmark Casino is an average-sized online casino. In proportion to its size, it has received complaints with an average total value of disputed winnings. When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.

As far as we know, no relevant casino blacklists include Hallmark Casino. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.

In our comprehensive review of all relevant aspects, Hallmark Casino has attained an Above average Safety Index of 7.1. This casino might be an adequate option for some players, however, keep in mind that there are other casinos that prioritize fair treatment and safety of their customers to a much higher degree.

Note: To the best of our knowledge, Hallmark Casino is associated with 1 other online casino. Taking into account the connection between these casinos, we factored in the qualities of the associated casinos when evaluating the Safety Index of Hallmark Casino.

Hallmark Casino Terms and Conditions

Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.

We did not find any unfair or predatory rules in the Terms and Conditions of Hallmark Casino during our review.

Player complaints about Hallmark Casino

Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.

We currently have 10 complaints directly about this casino in our database, as well as 21 complaints about other casinos related to it. Because of these complaints, we've given this casino 3,503 black points in total, out of which 836 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

Hallmark Casino user feedback and reviews

At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.

Our database has a total of 67 user reviews of Hallmark Casino, giving it a Terrible User feedback rating. You may access the casino's user reviews in the User reviews section of this page.

Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.

Hallmark Casino company data and licenses

Hallmark Casino is owned by and has estimated annual revenues higher than $5,000,000. This makes it a medium-sized online casino on our scale.

As far as we know, Hallmark Casino does not have a gambling license.

Win and withdrawal limits, payment options

Hallmark Casino accepts deposits via 13 payment methods. This includes: VISA, Mastercard, Diners Club, American Express, Bitcoin (BTC), Alphapo, Interac e-Transfer, Check (Cheque), Bank wire, Discover, JCB, Tether (USDT), Phone Transfer.

Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.

Withdrawal limits Win limits
USD 2,000 per week No win limit
USD 8,000 per month
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.

Available language options and customer support

When reviewing online casinos, we collect information about their customer support and language options. In the table below, you can see an overview of language options at Hallmark Casino.

Language Website Customer support Live chat
English Yes Yes Yes24/7

Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at Hallmark Casino, account management, withdrawal process, etc. Judging by the responses we have received, we consider the customer support of Hallmark Casino to be good.

Hallmark Casino casino games and slots

Hallmark Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Video poker, Baccarat, Jackpot games, Other card games.

Games from 2 casino game providers are available. This includes Rival, Betsoft Gaming.

Bonuses and codes offered by Hallmark Casino

Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. In 'Bonuses' section of this review, you'll currently find 5 bonuses from Hallmark Casino based on the data from our database.

Note: In case you are looking for more information about this casino's bonus offers, visit our Hallmark Casino bonuses page.

Games

Show all
Slots
Roulette
Blackjack
No betting
Video poker
No bingo
Baccarat
Jackpot games
No live games
No poker
No craps
No keno
No scratch cards
No eSports betting
No crash games

Language options

English website
English customer support
English live chat

Game providers

  • Rival
  • Betsoft Gaming

Positives

  • Good selection of slot games
  • Phone customer support available
  • Live chat support is available 24/7
  • Bitcoin accepted

Negatives

  • Small selection of game providers
  • Live dealer games are not available
  • Limited choice of payment methods
  • Casino supports only one language
  • Only one withdrawal per week

Interesting facts

  • Small casino targeting the United States and Canada
User reviews (67)

User reviews of Hallmark Casino

This is a place to share experience with Hallmark Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Terrible

Rated by 67 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review
Casino Guru
We want players to understand gambling.
• 2 years ago
Hallmark is a complete and total ripoff! I won 572.55 and had a balance of over 800. First withdrawal request of 700 was denied because I hadn't played enough in the 3 months in the game. Daily player wasn't enough? I took my withdrawal down to 572.55 which was a win amount I had a screenshot of. Not only was it denied, the coins weren't put back into my balance. Peter didn't respond after saying he would look into it. I texted a number that had texted me and was told I could have a 150 chip but that's all they could do for me. Thieves isn't a strong enough summation. Con artists. That is closer. This is a site that is only after your money. And a side note, when they charge your credit card for deposits it is always under a different name and Hallmark is never one they use.
• 2 years ago
Poor game play and unfair cashout terms
  • wont pay if you win
• 2 years ago
If I could give no stars, I would. Everyone answered the same question I had differently. Make it so difficult to cash out that it makes you not even want to bother. I won $700 but was told that I was only able to cash out $100 because supposedly I was playing off of a $$chip that the casino gave me. Which was a complete and total lie and I had proof from my credit card statement that I was playing with my own money and then to get the measley $100, I had to jump through 17 different hoops, dig up my dead dog, call in the Coast Guard, send them a message in a bottle, turn 4 times while rubbing my belly, watch my great grandchild graduate from college and then after all of that still wait 3-4 weeks for them to even email me as to whether or not I was even eligible for the money that I won at casino. Two middle fingers to Hallmark Casino. Bunch of crooks with fake American names.
• 2 years ago
hallmark casino is a complete scam they will take your money but if you win you will never be able to cashout i won $1000 went to cashout and they said i could not and they were going to take my money and put my balance at $0 whatever you do stay away from hallmark its a complete scam
  • STOLE MY MONEY AND WOULDNT LET ME CASHOUT
• 2 years ago
Couldn't withdrawal any money they told me that I have incorrect data and then wanted to give me only $50 to play with and I could only withdrawal 100 and when I asked for my money back I put in to the game they told me that it would take weeks for that to happen this casino is on another level
  • Good games to play
  • Don't like paying there customers
• 3 years ago
Typical Rival/BetSoft casino. Signed up with the $110 free chip. Ran my account up to over $700. When it came time to try and cash out, the only option was bank wire.
They said you could withdraw using crypto currency, so I emailed them to figure out how to facilitate that. Then I used their live chat. Then emailed, then live chat, then email, etc etc etc. Never got a single response.
From anyone.
Still get their cheesy email promotions though.
If I had to deposit some crypto in order to withdraw, I would have been perfectly fine with that, and continued to play at their casino. But the level of customer service is 0.
If I get one more promotional email from "Olivia"...
  • Excellent no deposit bonus
  • Good game selection
  • Horrible customer service
  • Limited withdraw options
  • Emails from this site marked as phasing spam
• 3 years ago
Do not give Hallmark Casino any money bc if u win U WONT GET YOUR WINNINGS they won’t even pay the minimum $100 much less Big $
It’s waste of time even on bonuses They make withdrawals sound so instant & easy NOT!
  • I have no positive things to say about hallmark casino
  • Hoax they will not payout if u win
  • Liars instant payout is not going to happen
  • I hope casino gets shut down
• 3 years ago
The pay process was advertised as instant but it takes 10 to 12 business days to do a withdrawal plus you have to verify identification every time you make it withdrawal. And the reasoning they gave me was it it takes them 2 months to get my deposit. Then you have to consistently make a deposit before you withdraw. I don't like when I have to go through too many changes it takes the fun away from it all. Plus I don't like waiting 2 weeks to get paid if I'm not going to wait 2 weeks to put a deposit on there I shouldn't have to wait 2 weeks to get it withdrawal.... And the phone service I called that phone number several times different times throughout the day and nobody would answer I left a voicemail with my name and my number several times no one returned my call and it always says no one's there to answer the phone.
  • They have a wide selection of games
  • You have to go too many changes to get you money not like a regular casino where you can put your deposit on and when you ready receive your cash out instantly.
  • Fake phone system
  • Games restart once you start winning.
  • And as soon as you log in something's telling you press allow and you'll get but they're not telling you what you are allowing allowing this casino has me very skeptical
• 3 years ago
I won $2100 and they would not pay me. They deducted the entire amount from my account then lied about it. I have screenshots of all the wins!!!
  • Don’t pay you your money
• 3 years ago
I completed the rollover but they said I have duplicate accounts so I can't get the $100 maximum withdrawal. even that requires a 30 dollar deposit.
• 4 years ago
there was no Bitcoin Withdrawl eventhough this site states there is. there was only Bank wire.
• 4 years ago
Rip off..My wife had $835 in her account,mine has $625,we were giving a bonus no deposit,and we played through...Now we try to withdraw our money,and they say we can't get it...Guy said he would reset our accounts, an give us a $100 chip.Really..Sounded like he was in cave or closet..Can't speak hardly any English..
  • Slots are good..
  • Customer service is horrible..Ripped us off,like a old band aid.
Safety Index explained

Safety Index of Hallmark Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Hallmark Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Above average7.1/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
Average value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

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Important

Important: Low daily withdrawal limit (less than $500) This casino applies a low withdrawal limit (less than $500 per day). Because of this, it might take you a long time to withdraw your funds if you manage to win big.

Other factors

  • Operates without a license
  • Low withdrawal limit: $8,000 / month

Complaints about Hallmark Casino and related casinos

(39)
39All0Opened10Unresolved2Resolved27Rejected

Complaints directly about Hallmark Casino

Show more complaints (+10)
Discussion

Hallmark Casino Discussion

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