Important:
Casino operates without a license
This casino operates without a license. As a result, the casino does not have to follow rules set by licensing authorities. Additionally, you will not be able to turn to any licensing authority if you run into issues.
In this review of Hallmark Casino, our impartial casino review team carefully evaluated this casino and its pros and cons based on our casino review methodology. Our expert team has taken into account the fairness of the casino's Terms and Conditions, valid licenses, complaints from players, customer support, limits, and other significant markers to assess whether this casino is safe to play at and legit, an overt scam, or something in between.
Our calculation of the casino's Safety Index, formed from the examined factors, portrays the safety and fairness of online casinos. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. Hallmark Casino scored a Below average Safety Index of 5.7, which makes it a suboptimal option for most players in terms of fairness and safety. Continue reading our Hallmark Casino review to find out more about this casino and determine if it's the right fit for you.
Is Hallmark Casino fair and safe? Safety Index explained
In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.
In our review of Hallmark Casino, we thoroughly read and reviewed the Terms and Conditions of Hallmark Casino. We discovered some rules or clauses that were not to our liking and, on the whole, we find the T&Cs to be somewhat unfair. Unfair or predatory rules can possibly be used against players to excuse not paying out winnings to them. Because of our findings, we suggest proceeding with caution if you settle on playing at this casino.
According to our approximate calculation or collected information, Hallmark Casino is an average-sized online casino. In proportion to its size, it has received complaints with an average total value of disputed winnings. When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.
As far as we are aware, some relevant casino blacklists mention Hallmark Casino. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.
Taking into account all factors in our review, Hallmark Casino has scored a Safety Index of 5.7, representing a Below average value. For players seeking an online casino that prioritizes fairness in the online gambling experience they offer, this casino is not a good fit.
Note: To the best of our knowledge, Hallmark Casino is associated with 1 other online casino. Taking into account the connection between these casinos, we factored in the qualities of the associated casinos when evaluating the Safety Index of Hallmark Casino.
Hallmark Casino Terms and Conditions
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Hallmark Casino to be somewhat unfair.
Note: Please take a look at our particular findings from the T&Cs examination here.
Player complaints about Hallmark Casino
Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.
We currently have 10 complaints directly about this casino in our database, as well as 21 complaints about other casinos related to it. Because of these complaints, we've given this casino 3,503 black points in total, out of which 836 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Hallmark Casino user feedback and reviews
At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.
Our database has a total of 67 user reviews of Hallmark Casino, giving it a Terrible User feedback rating. You may access the casino's user reviews in the User reviews section of this page.
Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.
Hallmark Casino company data and licenses
Hallmark Casino is owned by and has estimated annual revenues higher than $5,000,000. This makes it a medium-sized online casino on our scale.
As far as we know, Hallmark Casino does not have a gambling license.
Win and withdrawal limits, payment options
Hallmark Casino accepts deposits via 13 payment methods. This includes: VISA, Mastercard, Diners Club, American Express, Bitcoin (BTC), Alphapo, Interac e-Transfer, Check (Cheque), Bank wire, Discover, JCB, Tether (USDT), Phone Transfer.
Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.
Withdrawal limits
Win limits
USD 2,000 per week
No win limit
USD 8,000 per month
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.
Available language options and customer support
When reviewing online casinos, we collect information about their customer support and language options. In the table below, you can see an overview of language options at Hallmark Casino.
Language
Website
Customer support
Live chat
English
24/7
Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at Hallmark Casino, account management, withdrawal process, etc. Judging by the responses we have received, we consider the customer support of Hallmark Casino to be good.
Hallmark Casino casino games and slots
Hallmark Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Video poker, Baccarat, Jackpot games, Other card games.
Games from 2 casino game providers are available. This includes Rival, Betsoft Gaming.
Bonuses and codes offered by Hallmark Casino
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. In 'Bonuses' section of this review, you'll currently find 5 bonuses from Hallmark Casino based on the data from our database.
Note: In case you are looking for more information about this casino's bonus offers, visit our Hallmark Casino bonuses page.
Browse all bonuses offered by Hallmark Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(67)
User reviews of Hallmark Casino
This is a place to share experience with Hallmark Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Hallmark is a complete and total ripoff! I won 572.55 and had a balance of over 800. First withdrawal request of 700 was denied because I hadn't played enough in the 3 months in the game. Daily player wasn't enough? I took my withdrawal down to 572.55 which was a win amount I had a screenshot of. Not only was it denied, the coins weren't put back into my balance. Peter didn't respond after saying he would look into it. I texted a number that had texted me and was told I could have a 150 chip but that's all they could do for me. Thieves isn't a strong enough summation. Con artists. That is closer. This is a site that is only after your money. And a side note, when they charge your credit card for deposits it is always under a different name and Hallmark is never one they use.
If I could give no stars, I would. Everyone answered the same question I had differently. Make it so difficult to cash out that it makes you not even want to bother. I won $700 but was told that I was only able to cash out $100 because supposedly I was playing off of a $$chip that the casino gave me. Which was a complete and total lie and I had proof from my credit card statement that I was playing with my own money and then to get the measley $100, I had to jump through 17 different hoops, dig up my dead dog, call in the Coast Guard, send them a message in a bottle, turn 4 times while rubbing my belly, watch my great grandchild graduate from college and then after all of that still wait 3-4 weeks for them to even email me as to whether or not I was even eligible for the money that I won at casino. Two middle fingers to Hallmark Casino. Bunch of crooks with fake American names.
jackass19604
Unregistered user
• 1 year ago
hallmark casino is a complete scam they will take your money but if you win you will never be able to cashout i won $1000 went to cashout and they said i could not and they were going to take my money and put my balance at $0 whatever you do stay away from hallmark its a complete scam
Couldn't withdrawal any money they told me that I have incorrect data and then wanted to give me only $50 to play with and I could only withdrawal 100 and when I asked for my money back I put in to the game they told me that it would take weeks for that to happen this casino is on another level
Typical Rival/BetSoft casino. Signed up with the $110 free chip. Ran my account up to over $700. When it came time to try and cash out, the only option was bank wire. They said you could withdraw using crypto currency, so I emailed them to figure out how to facilitate that. Then I used their live chat. Then emailed, then live chat, then email, etc etc etc. Never got a single response. From anyone. Still get their cheesy email promotions though. If I had to deposit some crypto in order to withdraw, I would have been perfectly fine with that, and continued to play at their casino. But the level of customer service is 0. If I get one more promotional email from "Olivia"...
Excellent no deposit bonus
Good game selection
Horrible customer service
Limited withdraw options
Emails from this site marked as phasing spam
TinaHallmark
Unregistered user
• 2 years ago
Do not give Hallmark Casino any money bc if u win U WONT GET YOUR WINNINGS they won’t even pay the minimum $100 much less Big $ It’s waste of time even on bonuses They make withdrawals sound so instant & easy NOT!
I have no positive things to say about hallmark casino
The pay process was advertised as instant but it takes 10 to 12 business days to do a withdrawal plus you have to verify identification every time you make it withdrawal. And the reasoning they gave me was it it takes them 2 months to get my deposit. Then you have to consistently make a deposit before you withdraw. I don't like when I have to go through too many changes it takes the fun away from it all. Plus I don't like waiting 2 weeks to get paid if I'm not going to wait 2 weeks to put a deposit on there I shouldn't have to wait 2 weeks to get it withdrawal.... And the phone service I called that phone number several times different times throughout the day and nobody would answer I left a voicemail with my name and my number several times no one returned my call and it always says no one's there to answer the phone.
They have a wide selection of games
You have to go too many changes to get you money not like a regular casino where you can put your deposit on and when you ready receive your cash out instantly.
Fake phone system
Games restart once you start winning.
And as soon as you log in something's telling you press allow and you'll get but they're not telling you what you are allowing allowing this casino has me very skeptical
Crane9670
Unregistered user
• 2 years ago
I won $2100 and they would not pay me. They deducted the entire amount from my account then lied about it. I have screenshots of all the wins!!!
I completed the rollover but they said I have duplicate accounts so I can't get the $100 maximum withdrawal. even that requires a 30 dollar deposit.
wowofdoom
Unregistered user
• 3 years ago
there was no Bitcoin Withdrawl eventhough this site states there is. there was only Bank wire.
Exponentia
Unregistered user
• 3 years ago
Rip off..My wife had $835 in her account,mine has $625,we were giving a bonus no deposit,and we played through...Now we try to withdraw our money,and they say we can't get it...Guy said he would reset our accounts, an give us a $100 chip.Really..Sounded like he was in cave or closet..Can't speak hardly any English..
Slots are good..
Customer service is horrible..Ripped us off,like a old band aid.
Safety Index explained
Safety Index of Hallmark Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Hallmark Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Below average5.7/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Found on some relevant casino blacklists
Average value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
Important:
Casino operates without a license
This casino operates without a license. As a result, the casino does not have to follow rules set by licensing authorities. Additionally, you will not be able to turn to any licensing authority if you run into issues.
This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
4.1
Vegas Rush Casino has a Safety Index of 4.1, which means some of the considered factors point to a low level of safety. Explore this casino’s Safety Index
Submitted:
08 May 2020
Show more complaints (+30)
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