Complaint Resolution Center Deputy Team Lead / Casino Analyst
Matej, our Casino Analyst, works hard on developing concise and efficient visuals of information that help our company make the best decisions possible. Matej previously held a managing position in advertising and marketing and most recently worked in customer service for the UK's largest fuel haule...
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Matej L.
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Matej Lawson
Complaint Resolution Center Deputy Team Lead / Casino Analyst
Matej, our Casino Analyst, works hard on developing concise and efficient visuals of information that help our company make the best decisions possible. Matej previously held a managing position in advertising and marketing and most recently worked in customer service for the UK's largest fuel haule...
Our independent casino review team has taken a detailed look at GoralBet Casino in this review and evaluated its qualities and drawbacks in accordance with our casino review process. In assessing this casino's safety, our review team has considered crucial factors such as the fairness of its Terms and Conditions, licenses, player complaints, customer support, limits, and other relevant aspects to determine where it falls on the spectrum from safe and legit casino to a potential scam.
We used our team's findings to work out the casino's Safety Index. This score measures the safety and fairness of online casinos. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. GoralBet Casino has a Safety Index of 7.0. That said, as a new online casino, there is not yet enough data for a full assessment. We have listed it as Fresh for now. Read on to get the full picture on GoralBet Casino and decide if this casino is worth your time.
Fairness and safety of GoralBet Casino
We measure a casino's Safety Index by employing a multifaceted formula that takes into the account an abundance of information collected and evaluated in our complex review. These consist of the estimated size of the casino, its T&Cs, complaints from the players, blacklists, and many others.
In our GoralBet Casino review, we carefully went through and inspected the Terms and Conditions of GoralBet Casino. We came across some rules or clauses that we did not appreciate, but all in all, we consider the T&Cs to be mostly fair. A rule that is unfair or predatory has the potential to be held against players to defend withholding their winnings, but in the case of this casino, we found only minor issues.
Based upon our estimates and collected information, we consider GoralBet Casino one of smaller online casinos . Considering its size, this casino has a very low sum of disputed winnings in complaints from players (or it has not received any complaints whatsoever). In our evaluation, we factor in both the casinos' size and player complaints, recognizing that larger casinos, having more players, often face a higher number of complaints.
As far as we know, no relevant casino blacklists include GoralBet Casino. In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it's likely that the casino has committed wrongdoings towards its customers. Thus, we encourage players to bear this in mind when deciding on which online casino to play at.
GoralBet Casino Terms and Conditions
Our team goes through each casino's Terms and Conditions as part of our review to assess their fairness. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.
We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of GoralBet Casino to be mostly fair.
Note: You can find our specific findings from the T&Cs evaluation here.
Player complaints regarding GoralBet Casino
Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.
We have found no relevant complaints about this casino.
GoralBet Casino user feedback and reviews
Casino Guru allows users to review and rate online casinos to share their experiences, views, and feedback. These allow us to calculate a general user feedback score that falls between Terrible and Excellent.
So far, we have received only 3 player reviews of GoralBet Casino, which is why this casino does not have a user satisfaction score yet. The score is computed only when a casino has accumulated 5 or more reviews. The reviews are available on this page in the User reviews section.
Note: Remember that user reviews might not be the most accurate representation of the casino's quality. There have been cases of casinos writing fake reviews to improve their user feedback score. Alternatively, there have also been cases of dissatisfied players who left multiple negative reviews to damage the casino's reputation. We do our best to filter these out and calculate a representative user feedback score; however, just to be safe, we do not include user feedback in our Safety Index calculation.
GoralBet Casino company data and licenses
GoralBet Casino is owned by W4W International N.V. and has estimated annual revenues higher than $1,000,000. This establishes it as one of the smaller online casinos within the bounds of our categorization.
GoralBet Casino has a gambling license issued by Curaçao Gaming Authority in Curaçao.
There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.
Withdrawal limits
Win limits
EUR 2,000 per day
No win limit
EUR 5,000 per week
EUR 10,000 per month
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.
Languages and customer support options
To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. In the table below, you can see an overview of language options at GoralBet Casino.
Language
Website
Customer support
Live chat
English
Spanish
Portuguese
Russian
Japanese
German
French
Hindi
Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at GoralBet Casino, account management, withdrawal process, etc. Judging by the responses we have received, we consider the customer support of GoralBet Casino to be bad or slow.
GoralBet Casino slots and casino games
GoralBet Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Table games.
Games from 68 casino game providers are available. This includes Merkur Gaming, Evolution Gaming, Pragmatic Play, Realtime Gaming, Red Tiger Gaming, Betsoft Gaming, Big Time Gaming, Playson, Amatic, Evoplay, Push Gaming, SA Gaming, BGaming, GameArt, Wazdan, Habanero, Red Rake Gaming, Spinomenal, Leander Games, 1X2 Gaming, Booming Games, Tom Horn, Iron Dog Studio, High 5 Games, Belatra Games, Relax Gaming, Betgames, Ho Gaming, Smartsoft Gaming, Platipus, Concept Gaming, Wizard games, Authentic Gaming, Spinmatic, Spadegaming, Apollo Games, G Games, BF Games, Sexy gaming, Spribe, Gamomat, Kiron Interactive, Golden Race, Revolver Gaming, BeeFee, Betsolutions, Mascot Gaming, Vivo Gaming, Onlyplay, PG Soft (Pocket Games Soft), Reel Play, Salsa Technology, Worldmatch, Leap Gaming, TVBet, Live Games, Fugaso, Stakelogic, upgaming, Gamzix, LiveG24, CQ9 Gaming, Betradar, CT Interactive, Reel Time Gaming, XPG (xprogaming), Asia Gaming, Ka Gaming.
Bonuses and codes offered by GoralBet Casino
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. The most common are no deposit bonuses or free spins that you can get for just registering, and deposit bonuses that are given to players for making a deposit. That being said, casinos might offer other types of bonus codes, welcome sign-up bonuses, or loyalty programs as well.
As of right now, our database holds 1 bonus from GoralBet Casino:
100% up to $500 and 25 extra spins
Please bear in mind that players from certain regions might not have access to these bonus offers. To see which bonuses you are eligible for, visit the 'Bonuses' section of this review.
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Company info
Owner
W4W International N.V.
Established
2024
Estimated annual revenues
< $1,000,000
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of GoralBet Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Small casino
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Neutral
Slow or bad customer support
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Explore the game selection available at GoralBet Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.
Game types
Games
Live games
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 14
Not Available: 1
Live shows
Live baccarat
Live bingo
Live blackjack
Live dice games
Other live games
Live poker
Live roulette
Available: 1
Not Available: 7
Most popular games
Gates of Olympus
by Pragmatic Play
Sugar Rush
by Pragmatic Play
Razor Returns
by Push Gaming
Sweet Bonanza
by Pragmatic Play
Sugar Rush 1000
by Pragmatic Play
Gates of Heaven
by Pragmatic Play
Big Bamboo
by Push Gaming
#1 Game of the week
Fury of Anubis
by Pragmatic Play
Starlight Princess
by Pragmatic Play
Bigger Bass Bonanza
by Pragmatic Play
Chicky Run
by PG Soft (Pocket Games Soft)
Razor Shark
by Push Gaming
User reviews
User reviews of GoralBet Casino
This is a place to share experience with GoralBet Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
User feedback:
Not enough data
Rated by 3 users
Very positivePositiveNeutralNegativeVery negative
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• 1 year ago
3 weeks trying to have an answer from costumer support and nothing. Is a ghost casino and nobody working in the same. No livechat and Don,t answer emails. They Rejected my withdrawal , and didn't,t have any explanation from the casino. They restrict my withdrawals limits to 500 euros a week and I Don,t know why. I request 500 euros that I was allowed,and more than a week I didn't,t have any update about that. Repeat,3 weeks and didn't,t have any answer from the casino, is a ghost casino.
Lot of providers
Don,t have costumer support
Reject withdrawals with no explanation
Apply restrictions to your account ,limits in your withdrawals
Ghost casino
• 1 year ago
I was able to navigate the site easily, register without any problems and upload my documents to verify my account, it took less than 2 hours to verify my documents.
si pude navegar con facilidad en el sitio, me registre sin problemas y cargue mis documentos para verificar mi cuenta, tardaro menos de 2 horas para verificar mis documentos.
I really like the design, it is very intuitive, I had no problems uploading my documents to the platform
me gusta mucho el diseño, es muy intuitiva, no tuve problemas para cargar mis documentos en la plataforma
• 1 year ago
The chat service is very bad no anwser , also i made deposit 20 eur from my visa card the charge me 3 eur for deposit 20 eur thats 23 eur totaly never again i dont recomend this casino
many game providers
Chat service is really bad they never anwser
Discussion
GoralBet Casino discussion
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