HomeOnline casinosGenting Casino review
Genting Casino review
Doesn't accept players from Ohio
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Visit Casino
Payment methods
  • Neteller
  • Skrill
  • PaysafeCard
  • Payz (ecoPayz)
  • VISA
  • Mastercard
  • Trustly Pay
  • PayPal
Withdrawal limits
Not Limited for DKK
Kinetic Digital
Skill On Net Limited
SkillOnNet
2022
> $20,000,000
OverviewBonusesUser reviews10Safety Index explainedDiscussion1Payment methods8
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Genting Casino Review

In this review, Genting Casino has undergone a detailed examination of its strengths and weaknesses by our team of independent casino reviewers using our casino review methodology. By looking into the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other various essential elements, our review team has identified the safety and fairness of the casino, evaluating whether it falls into the category of being safe and legit or damaging for players.

Based on their findings, we have calculated the casino's Safety Index, which is our score describing the safety and fairness of online casinos. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. Genting Casino has a Very high Safety Index of 9.1, establishing it as one of the more secure and fair online casinos on the web, based on our criteria. Keep reading our Genting Casino review to learn more about this casino and decide whether it is a good choice for you.

Is Genting Casino fair and safe? Safety Index explained

To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.

In our Genting Casino review, we extensively examined and analyzed the Terms and Conditions of Genting Casino. We discovered some rules or clauses that were not to our liking and, on the whole, we find the T&Cs to be somewhat unfair. Unfair or predatory rules can possibly be used against players to excuse not paying out winnings to them. Because of our findings, we suggest proceeding with caution if you settle on playing at this casino.

Genting Casino is a very big online casino based on our estimates or collected information. Considering its size, this casino has a very low sum of disputed winnings in complaints from players (or it has not received any complaints whatsoever). We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.

As far as we know, no relevant casino blacklists include Genting Casino. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.

All in all, when combined with other factors that come into play in our review, Genting Casino has landed a Very high Safety Index of 9.1. This makes it a great option for most players who are looking for an online casino that creates a fair environment for their customers.

Note: As far as we are concerned, Genting Casino is related to 47 different casinos. Taking into account the connection between these casinos, we factored in the qualities of the associated casinos when evaluating the Safety Index of Genting Casino.

Genting Casino Terms and Conditions

Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Genting Casino to be somewhat unfair.

Note: Please take a look at our particular findings from the T&Cs examination here.

Player complaints about Genting Casino

Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.

We currently have 2 complaints directly about this casino in our database, as well as 20 complaints about other casinos related to it. Because of these complaints, we've given this casino 679 black points in total, out of which 679 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

Genting Casino user feedback and reviews

Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.

Judging by the 10 user reviews given to Genting Casino, it has a Good User feedback score. The reviews submitted by users are available in the 'User reviews' segment of this page.

Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation. Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Safety Index calculation just to be sure.

Genting Casino company data and licenses

Genting Casino is owned by Kinetic Digital and has estimated annual revenues higher than $20,000,000. This makes it a medium-sized online casino on our scale.

Genting Casino has a gambling license issued by Spillemyndigheden in Denmark.

Win and withdrawal limits, payment options

Genting Casino accepts deposits via 8 payment methods. This includes: Skrill, Neteller, PaysafeCard, Payz (ecoPayz) , Mastercard, VISA, Trustly Pay, PayPal.

Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.

Withdrawal limits Win limits
Unlimited No win limit
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.

Customer support and language options

Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. In the table below, you can see an overview of language options at Genting Casino.

Language Website Customer support Live chat
English No Yes Yes
Danish Yes Yes Yes

To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at Genting Casino, account management, withdrawal process, etc. We would say Genting Casino has an average customer support based on the responses we have received during our testing.

Genting Casino casino games and slots

Genting Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Video poker, Baccarat, Jackpot games, Live games, Other card games, Other games, Crash games, Live shows, Live baccarat, Live blackjack, Other live games, Live poker, Live roulette.

Games from 43 casino game providers are available. This includes NetEnt, Nolimit City, Playtech, Play'n GO, IGT, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Big Time Gaming, Playson, Nextgen Gaming, ELK Studios, Push Gaming, Bally, Barcrest, Wazdan, Lightning Box, 1X2 Network, Iron Dog Studio, Williams Interactive, Relax Gaming, Gameburger Studios, Switch Studios, Fantasma Games, Max Win Gaming, SlotMatrix, Shuffle Master, Pulse 8 Studios, Peter & Sons, All For One Studios (ALL41), GVG (Green Valley Games), Games Global, Just For The Win, Light & Wonder, Foxium, Cayetano, Stormcraft Studios, 4ThePlayer, Amusnet, Reel Play.

Genting Casino bonuses and promo codes

Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. The most common are no deposit bonuses or free spins that you can get for just registering, and deposit bonuses that are given to players for making a deposit. That being said, casinos might offer other types of bonus codes, welcome sign-up bonuses, or loyalty programs as well.

As of right now, our database holds 1 bonus from Genting Casino:

  • 100% up to 500 kr.

Please bear in mind that players from certain regions might not have access to these bonus offers. To see which bonuses you are eligible for, visit the 'Bonuses' section of this review.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
  • Neteller
  • Skrill
  • PaysafeCard
  • Payz (ecoPayz)
  • VISA
  • Mastercard
  • Trustly Pay
  • PayPal
Withdrawal limits
Not Limited for DKK

Games

Show all
Slots
Roulette
Blackjack
No betting
Video poker
No bingo
Baccarat
Jackpot games
Live games
No poker
No craps
No keno
No scratch cards
No eSports betting
Crash games
Real GamesVerified by Gamecheck

Language options

Danish website
English customer support
All languages (2)
English live chat
All languages (2)

Game providers

Show all (43)
  • NetEnt
  • Nolimit City
  • Pragmatic Play
  • Playtech
  • Big Time Gaming
  • ELK Studios
  • IGT
  • Yggdrasil Gaming

Casino screenshots

genting_casino_dk_homepage_desktop
genting_casino_dk_game_gallery_desktop
genting_casino_dk_homepage_mobile
genting_casino_dk_game_gallery_mobile

Positives

  • Good selection of game providers
  • Unlimited monthly withdrawals
  • Simple and clean website design
  • Live dealer games are available
  • Payments by PayPal are available

Negatives

  • Live chat support is not available 24/7
Casino Bonuses

Genting Casino bonuses

Browse all bonuses offered by Genting Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru
We want players to understand gambling.
User reviews (10)

User reviews of Genting Casino

This is a place to share experience with Genting Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Good

Rated by 10 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review
Casino Guru
We want players to understand gambling.
• 5 months ago
Overall I m pretty glad with Genting Casino. Didn t really face any big issues, just noticed the site was a bit laggy once in a while when I played from my phone. Aside from that, the experiance has been smooth and quite enjoyable.
  • Helpful support team
  • Large selection of slots
  • Live dealer games
  • No sports betting
  • Support is not always online
• 1 year ago
Very bad, terrible, a casino that claims to have been around for more years than others, poor verification of documents
Time to withdraw, they want to keep the money
  • Very poor customer service, they keep the money from the first deposit
  • Poor document verification
  • Poor document verification
  • They keep the money from your first deposit
  • They don't let you withdraw
  • Very complicated when uploading documentation for withdrawal
• 1 year ago
It is impossible to top up your account at this casino! There is a constant replenishment error, all possible replenishment options do not work, the page is loading all the time
• 1 year ago
After receiving recommendations from friends, I decided to try out this casino. It offers attractive welcome bonuses and promptly processes deposits and withdrawals. The website design is user-friendly, making navigation and access to the necessary sections easy. It's worth noting the lack of variety in the gaming assortment and limited choice of payment methods.
• 3 years ago
The only casino that I have played that makes withdrawals instantly. And I liked that, there are casinos that take up to 4 days
Safety Index explained

Safety Index of Genting Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Genting Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Very high9.1/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Unfair terms and conditions

  • Low-risk play may lead to winnings being confiscated
    T&C copied from the casino's website (in Danish):
    Read more
  • Winnings may be forfeited if card counting strategies are detected
    T&C copied from the casino's website (in Danish):
    Why we find the bolded part of the rule unfair
    Read more

Complaints about Genting Casino and related casinos

(13)
13All0Opened2Unresolved6Resolved5Rejected

Complaints directly about Genting Casino

Show more complaints (+1)
Discussion

Genting Casino Discussion

Discuss anything related to Genting Casino with other players, share your opinion, or get answers to your questions.

Casino Guru
We want players to understand gambling.
Payment methods

Genting Casino payment methods

NetellerSkrillPaysafeCardPayz (ecoPayz) VISAMastercardTrustly PayPayPal

Currencies

DKK
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