HomeOnline CasinosGenting Casino Review
Genting Casino Review
Doesn't accept players from Ohio
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Find on Google
Payment methods
Show all (10)
  • Neteller
  • Skrill
  • PaySafeCard
  • Payz (ecoPayz)
  • Mastercard
  • VISA
  • Click2Pay
  • PayPal
Withdrawal limits
Not Limited for DKK
Kinetic Digital
2022
> $20,000,000
OverviewBonusesUser reviews8Safety Index explainedDiscussion1Payment methods10
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Genting Casino Review

In this review, Genting Casino has undergone a detailed examination of its strengths and weaknesses by our team of independent casino reviewers using our casino review methodology. By looking into the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other various essential elements, our review team has identified the safety and fairness of the casino, evaluating whether it falls into the category of being safe and legit or damaging for players.

Based on their findings, we have calculated the casino's Safety Index, which is our score describing the safety and fairness of online casinos. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. Genting Casino scored a High Safety Index of 8.9, which makes it a recommendable option for most players in terms of fairness and player safety. Keep reading our Genting Casino review to learn more about this casino and decide whether it is a good choice for you.

Is Genting Casino fair and safe? Safety Index explained

To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.

In our Genting Casino review, we extensively examined and analyzed the Terms and Conditions of Genting Casino. We discovered some rules or clauses that were not to our liking and, on the whole, we find the T&Cs to be somewhat unfair. Unfair or predatory rules can possibly be used against players to excuse not paying out winnings to them. Because of our findings, we suggest proceeding with caution if you settle on playing at this casino.

Genting Casino is a very big online casino based on our estimates or collected information. Considering its size, this casino has a very low sum of disputed winnings in complaints from players (or it has not received any complaints whatsoever). We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.

As far as we know, no relevant casino blacklists include Genting Casino. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.

In our comprehensive review of all relevant aspects, Genting Casino has attained a High Safety Index of 8.9. This makes it a recommendable option for most players who are looking for an online casino that creates a fair environment for their customers.

Note: As far as we are concerned, Genting Casino is related to 46 different casinos. Taking into account the connection between these casinos, we factored in the qualities of the associated casinos when evaluating the Safety Index of Genting Casino.

Genting Casino Terms and Conditions

Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Genting Casino to be somewhat unfair.

Note: Please take a look at our particular findings from the T&Cs examination here.

Player complaints about Genting Casino

Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.

We currently have 2 complaints directly about this casino in our database, as well as 20 complaints about other casinos related to it. Because of these complaints, we've given this casino 630 black points in total, out of which 630 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

Genting Casino user feedback and reviews

Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.

However, there is currently no User feedback score for this casino. We only calculate it after a casino has at least 15 reviews, and we have only received 8 player reviews so far. The reviews submitted by users are available in the 'User reviews' segment of this page.

Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation. Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Safety Index calculation just to be sure.

Genting Casino company data and licenses

Genting Casino is owned by Kinetic Digital and has estimated annual revenues higher than $20,000,000. This makes it a medium-sized online casino on our scale.

Genting Casino has a gambling license issued by Spillemyndigheden in Denmark.

Win and withdrawal limits, payment options

Genting Casino accepts deposits via 10 payment methods. This includes: Skrill, Neteller, PaySafeCard, Payz (ecoPayz) , VISA, Mastercard, Click2Pay, Trustly, PayPal, Bank transfer.

Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.

Withdrawal limits Win limits
Unlimited No win limit
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.

Customer support and language options

Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. In the table below, you can see an overview of language options at Genting Casino.

Language Website Customer support Live chat
English No Yes Yes
Danish Yes Yes Yes

To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at Genting Casino, account management, withdrawal process, etc. We would say Genting Casino has an average customer support based on the responses we have received during our testing.

Genting Casino casino games and slots

Genting Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Video poker, Baccarat, Jackpot games, Live games, Other card games, Crash games, Live shows, Other games.

Games from 100 casino game providers are available. This includes NetEnt, Nolimit City, Apricot (Microgaming), Playtech, Play'n GO, Merkur Gaming, Blueprint Gaming, IGT, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Thunderkick, Red Tiger Gaming, Big Time Gaming, WMS, Playson, Amaya, iSoftBet, NYX Gaming Group, ELK Studios, Ezugi, Push Gaming, Eyecon, SA Gaming, BGaming, Bally, Barcrest, Wazdan, Habanero, Lightning Box, Red Rake Gaming, Leander Games, Spinomenal, 1X2 Gaming, Booming Games, Tom Horn, Iron Dog Studio, Realistic Games, Relax Gaming, edict, Greentube, Inspired Gaming, FBM, Fantasma Games, Playzido, Authentic Gaming, Spadegaming, Sexy gaming, ALL41 STUDIOS, OneTouch, Galaxsys, On Air Entertainment, Aristocrat, Ghost Games, Amusnet (EGT), PGsoft (Pocket Games Soft), Reel Play, Gameburger Studios, Slingo, MGA, Reel Kingdom, Max Win Gaming, Skywind Group, Pulse 8 Studios, Peter & Sons, CT Interactive, Games Global, Stormcraft Studios, 4ThePlayer, Origins (playtech), Win Fast, Shuffle Master, BF Games, Spribe, Gamomat, GVG (Green Valley Games), Bet Digital, Foxium, Bally Wulff, Vivo Gaming, Gluck Games, Oryx Gaming, Gaming Corps, Leap Gaming, Switch Studios, Naga Games, Synot Games, Extreme Live Gaming, SlotMatrix, Stakelogic, Zitro, Kalamba Games, Golden Hero, Apparat Gaming, Just For The Win, Manna Play, Cayetano, Hacksaw Gaming, Ka Gaming.

Genting Casino bonuses and promo codes

Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. There is currently 1 bonus from Genting Casino in our database, listed in the 'Bonuses' section of this page.

Note: In case you are looking for more information about this casino's bonus offers, visit our Genting Casino bonuses page.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
Show all (10)
  • Neteller
  • Skrill
  • PaySafeCard
  • Payz (ecoPayz)
  • Mastercard
  • VISA
  • Click2Pay
  • PayPal
Withdrawal limits
Not Limited for DKK

Games
Show all

Slots
Roulette
Blackjack
No betting
Video poker
No bingo
Baccarat
Jackpot games
Live games
No poker
No craps
No keno
No scratch cards
No eSports betting
Crash games

Language options

Danish website
English customer support
All languages (2)
English live chat
All languages (2)

Game providers
Show all (100)

  • NetEnt
  • Nolimit City
  • Pragmatic Play
  • Playtech
  • Apricot (Microgaming)
  • Big Time Gaming
  • ELK Studios
  • IGT
CASINO SCREENSHOTS
genting_casino_dk_homepage_desktop
genting_casino_dk_game_gallery_desktop
genting_casino_dk_homepage_mobile
genting_casino_dk_game_gallery_mobile

Positives

  • Good selection of game providers
  • Unlimited monthly withdrawals
  • Live dealer games are available
  • Payments by PayPal are available

Negatives

  • Live chat is available only after registration

Interesting facts

  • Local version of popular international casino
Author & Guarantor: Michaela Skalla Last updated: 13 Mar 2024 Anything incorrect or missing? Let me know
Casino Bonuses

Genting Casino bonuses

Browse all bonuses offered by Genting Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

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User reviews (8)

User reviews of Genting Casino

This is a place to share experience with Genting Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Not enough reviews

Rated by 8 users

Very positivePositiveNeutralNegativeVery negative

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Casino Guru

We want players to understand gambling.

• 6 months ago
It is impossible to top up your account at this casino! There is a constant replenishment error, all possible replenishment options do not work, the page is loading all the time
• 7 months ago
After receiving recommendations from friends, I decided to try out this casino. It offers attractive welcome bonuses and promptly processes deposits and withdrawals. The website design is user-friendly, making navigation and access to the necessary sections easy. It's worth noting the lack of variety in the gaming assortment and limited choice of payment methods.
• 2 years ago
The only casino that I have played that makes withdrawals instantly. And I liked that, there are casinos that take up to 4 days
Safety Index explained

Safety Index of Genting Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Genting Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:High8.9/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Unfair terms and conditions

  • This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.

Complaints about Genting Casino and related casinos (113)

113All0Opened22Not solved32Solved59Rejected

Complaints directly about Genting Casino

Complaints about related Mega Casino (8)

Resolved Our verdict

Case closed

Disputed amount: €255
Mega Casino
Safety Index:High
Submitted: 20 Nov 2023
Resolved Our verdict

Case closed

Disputed amount: €750
Mega Casino
Safety Index:High
Submitted: 12 Aug 2023

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Discussion

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