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Warning:No general Terms and Conditions
This casino does not have any publicly available general Terms and Conditions, which means it does not specify the rules that should be followed when playing at it.
GemGame Casino Review
In this review, GemGame Casino has undergone a detailed examination of its strengths and weaknesses by our team of independent casino reviewers using our casino review methodology. By looking into the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other various essential elements, our review team has identified the safety and fairness of the casino, evaluating whether it falls into the category of being safe and legit or damaging for players.
Based on their findings, we have calculated the casino's Safety Index, which is our score describing the safety and fairness of online casinos. With a higher Safety Index, your chances of playing and receiving winnings without complications increase. GemGame Casino has Low Safety Index of 4.8, indicating a bad performance in terms of fairness and safety based on our evaluation criteria. Take a look at our full GemGame Casino review, which offers useful insights to determine whether this casino suits your requirements and preferences.
Is GemGame Casino fair and safe? Safety Index explained
We measure a casino's Safety Index by employing a multifaceted formula that takes into the account an abundance of information collected and evaluated in our complex review. These consist of the estimated size of the casino, its T&Cs, complaints from the players, blacklists, and many others.
Reading and evaluating the Terms and Conditions is an essential part of our Safety Index calculation. However, we were unable to find any General T&Cs in the case of GemGame Casino. In our view, this is a serious problem in terms of fairness and safety – that's why we decreased the Safety Index of the casino.
GemGame Casino is a small to medium-sized online casino based on our estimates or collected information. In proportion to its size, it has received complaints with a very low total value of disputed winnings (or it doesn't have any complaints whatsoever). In our evaluation, we factor in both the casinos' size and player complaints, recognizing that larger casinos, having more players, often face a higher number of complaints.
We did not find GemGame Casino on any relevant casino blacklists. In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it's likely that the casino has committed wrongdoings towards its customers. Thus, we encourage players to bear this in mind when deciding on which online casino to play at.
All in all, when combined with other factors that come into play in our review, GemGame Casino has landed a Low Safety Index of 4.8. We urge players to refrain from using this casino and search for one with a higher Safety Index instead.
GemGame Casino T&Cs
Whenever we assess online casinos, we thoroughly examine each casino's Terms and Conditions to determine their level of fairness. Many of them have T&Cs that contain rules and clauses that we view as unfair or plain predatory, since they can be held against players as a basis for withholding their winnings in certain circumstances.
When reviewing GemGame Casino, we did not come across any General Terms and Conditions on the casino's site. This implies that GemGame Casino does not state the rights and responsibilities of players and the casino, which we view as a big problem.
Note: For further detail on our findings regarding the T&Cs review click here.
Player complaints related to GemGame Casino
Player complaints are a crucial component of our casino review process since they provide us with a clear understanding of difficulties faced by players and the way that casinos deal with them. We examine all complaints submitted through our Complaint Resolution Center, and also those we collect from other sources when calculating each casino's Safety Index.
We have found no relevant complaints about this casino.
User feedback and assessment of GemGame Casino
Casino Guru allows users to review and rate online casinos to share their experiences, views, and feedback. These allow us to calculate a general user feedback score that falls between Terrible and Excellent.
However, there are no user reviews available for GemGame Casino in our database at this time. In case you have had an enjoyable or disappointing experience with this casino, we encourage you to share your feedback and rating on our website.
Note: Remember that user reviews might not be the most accurate representation of the casino's quality. There have been cases of casinos writing fake reviews to improve their user feedback score. Alternatively, there have also been cases of dissatisfied players who left multiple negative reviews to damage the casino's reputation. We do our best to filter these out and calculate a representative user feedback score; however, just to be safe, we do not include user feedback in our Safety Index calculation.
GemGame Casino company information and licenses
GemGame Casino belongs to Gem NV and has estimated yearly revenues over $5,000,000. This establishes it as a medium-sized online casino within the bounds of our categorization.
GemGame Casino has been granted licenses by authorities in the following countries or regions: Curaçao (Curaçao Gaming Control Board), Comoros (Anjouan Gaming).
About payment methods and win and withdrawal limits
GemGame Casino supports 1 payment option. This includes: PIX.
Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.
Available language options and customer support
When reviewing online casinos, we collect information about their customer support and language options. The table below contains information about the languages at GemGame Casino.
Language
Website
Customer support
Live chat
Portuguese
24/7
Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. Since customer support can assist you with problems related to registration process at GemGame Casino, account problems, withdrawals, or other issues, it holds significant value for us. GemGame Casino has a slow or bad customer support, judging by the results of our testing.
GemGame Casino casino games and slots
You can play these types of games at GemGame Casino: Slots, Roulette, Keno, Scratch cards, Other card games, Other games.
Titles supplied by 22 casino game providers are available. This includes Playtech, Apricot (Microgaming), TaDa Gaming, Pragmatic Play, Red Tiger Gaming, Evoplay, BGaming, Spinomenal, Relax Gaming, CQ9 Gaming, JILI, FC, PopOK Gaming, Askmeslot, 759 Gaming, Fa Chai Gaming, BBIN, Spribe, YGR Gaming (Yes Get Rich), PGsoft (Pocket Games Soft), JDB Gaming, Ka Gaming.
Bonuses and codes offered by GemGame Casino
Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. Sadly, there are now no bonuses available from GemGame Casino stored in our database.
Browse all bonuses offered by GemGame Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
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User reviews of GemGame Casino
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Safety Index explained
Safety Index of GemGame Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of GemGame Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Low4.8/10
Small to medium-sized casino, based on our research and estimates
No general Terms and Conditions
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a negative impact on the casino's Safety Index
This casino does not have any publicly available general Terms and Conditions, which means it does not specify the rules that should be followed when playing at it.
Other factors
Operates with a fake license
Slow or bad customer support
Complaints about GemGame Casino and related casinos
(0)
0All0Opened0Unresolved0Resolved0Rejected
This tab does not contain any complaints
We do not have any complaints about GemGame Casino in our database. If you have been mistreated by this casino, you can submit a complaint about it.
Discussion
GemGame Casino Discussion
Discuss anything related to GemGame Casino with other players, share your opinion, or get answers to your questions.
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