Sportiumbet Casino Review

The player from Mexico, who had been a long-term user of Ganabet, had lost his VIP status without any notification following a change in management. The casino had denied him a 50% bonus on his deposits and had ignored his inquiries. The player had also complained about changes in withdrawal timing and poor communication from the casino's end. However, we had explained that we couldn't compel the casino to reinstate his VIP status or impose rules on their VIP system. Despite having extended the deadline for the player's response, we didn't receive any further communication from him. As a result, we had to reject the complaint due to insufficient information.

The player from Mexico, who had been a long-standing customer of the casino, had faced an issue where his deposit had not been credited to his casino account for six days. The casino had attributed the delay to an issue with the SPEI system. Despite the player providing proof of deposit, the casino had been unable to resolve the issue immediately. We had advised the player to contact his payment provider and not to make any more deposits until the issue was resolved. After some time, the casino had credited the deposit and offered a bonus as compensation. The player had confirmed the resolution of the issue, and we had subsequently closed the complaint.

The player from Mexico had reported poor customer service and denied promotions at the Ganabet platform. We requested more information from the player to understand the situation better, extending the timer by 7 days for their response. However, the player did not respond within the given timeframe, which led us to reject the complaint due to a lack of necessary details.

The player from Mexico had requested a withdrawal less than two weeks prior to submitting the complaint. Their money had not been received yet. Despite the player having completed the KYC verification and provided the necessary documents, they had not received their withdrawal. The player also reported a negative experience with customer service. We attempted to follow up on the player's issue, but due to their lack of response, we were unable to investigate further. As a result, the complaint was rejected.

The player from Mexico had requested self-exclusion from Ganabet casino four months ago due to his gambling addiction, but his request was ignored. Despite multiple emails to the support team, his account remained active, leading to continued financial losses. We had reached out to the player for additional information, but he did not respond. Therefore, we were unable to investigate further and had to reject the complaint.

The player from Mexico, facing financial difficulties due to gambling, requested self-exclusion multiple times without any response. He's also encountering issues with account verification. We closed the complaint because the player stopped responding.

The player from Mexico observed another player betting less than the minimum required in a Blackjack game but the dealer ignored his concerns. He requested compensation for the 50,000 pesos he bet, claiming the casino cheated.