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Frumzi Casino EE Review

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Frumzi Casino EE has been closed and no longer operates.

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Estolio Limited
2024
> $20,000,000
  • Estonia
OverviewUser reviews26Safety Index explainedDiscussion1

Casino closed

Frumzi Casino EE has been closed and no longer operates.

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Frumzi Casino EE Review

In this review, Frumzi Casino EE has undergone a detailed examination of its strengths and weaknesses by our team of independent casino reviewers using our casino review methodology. By looking into the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other various essential elements, our review team has identified the safety and fairness of the casino, evaluating whether it falls into the category of being safe and legit or damaging for players.

Based on their findings, we have calculated the casino's Safety Index, which is our score describing the safety and fairness of online casinos. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. Frumzi Casino EE has a High Safety Index of 8.0, thus, it is a recommendable option for the majority of players as far as fairness and safety go. Continue reading our Frumzi Casino EE review to find out more about this casino and determine if it's the right fit for you.

Is Frumzi Casino EE fair and safe? Safety Index explained

In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.

In our review of Frumzi Casino EE, we thoroughly read and reviewed the Terms and Conditions of Frumzi Casino EE. We noticed some rules or clauses, which were unfair, however, we do consider the T&Cs to be mostly fair. An unfair or predatory rule could potentially be leveraged to deny the players their rightful winnings, however, our findings for this casino were minor.

Frumzi Casino EE is a medium-sized online casino based on our estimates or collected information. This casino has a low value of denied payouts in player complaints with respect to its size. When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.

To our knowledge, Frumzi Casino EE is absent from any significant casino blacklists. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.

All of that, together with other factors considered in our review, has resulted in Frumzi Casino EE having a Safety Index of 8.0, which is a High value. This casino is a recommendable option for most players who are in search of an online casino that is committed to fairness.

T&Cs of Frumzi Casino EE evaluated

Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.

We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of Frumzi Casino EE to be mostly fair.

Note: You can find our specific findings from the T&Cs evaluation here.

Frumzi Casino EE player complaints

Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.

We currently have 3 complaints about this casino in our database. Because of these complaints, we've given this casino 964 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

Frumzi Casino EE user reviews and feedback

At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.

Frumzi Casino EE has a Bad User feedback score based on the 25 user reviews in our database. You may access the casino's user reviews in the User reviews section of this page.

Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.

Company information and licenses of Frumzi Casino EE

Frumzi Casino EE is in the ownership of Estolio Limited and has an annual revenue estimate greater than $20,000,000. Based on the categorization we use, this makes it a medium-sized online casino.

Frumzi Casino EE holds a gambling license in Estonia.

Withdrawal limits, win limits, and payment method options

Frumzi Casino EE supports 11 payment methods. This includes: Neteller, Skrill, VISA, Mastercard, Zimpler, Skrill 1-Tap, MiFinity, SEB Bank, Swedbank, LHV, Luminor.

Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.

Withdrawal limits Win limits
EUR 500 per day No win limit
EUR 10,000 per month
Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.

Languages and customer support options

Members of our casino review team collect information about customer support and available languages when reviewing online casinos. Languages and customer support options available at Frumzi Casino EE are displayed in the table below.

Language Website Customer support Live chat
English No Yes Yes24/7
German No Yes Yes
Italian No Yes Yes
French No Yes Yes
Estonian Yes Yes No

Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at Frumzi Casino EE, withdrawals, and other potential areas of concern. According to our tests and collected information, Frumzi Casino EE has an average customer support.

Frumzi Casino EE casino games and slots

Frumzi Casino EE gives players an option to play these types of games: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Scratch cards, Other card games, Other games, Crash games, Live shows.

The casino's game library includes titles from 21 providers. This includes Nolimit City, Playtech, Apricot (Microgaming), Play'n GO, Evolution Gaming, Pragmatic Play, Yggdrasil Gaming, Thunderkick, Big Time Gaming, Playson, ELK Studios, Push Gaming, Wazdan, Spinomenal, Tom Horn, Iron Dog Studio, Relax Gaming, Gameburger Studios, Kalamba Games, Skywind Group, Apollo Games.

Frumzi Casino EE bonus offers and codes

Online casino sites offer bonuses to attract and retain players, as an incentive to register an account with them and begin playing. Currently, our database does not contain any bonus offers from Frumzi Casino EE, unfortunately.

Games

Show all
Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
No keno
Scratch cards
No eSports betting
Crash games

Language options

Estonian website
English customer support
All languages (5)
English live chat
All languages (4)

Game providers

Show all (21)
  • Nolimit City
  • Pragmatic Play
  • Playtech
  • Apricot (Microgaming)
  • ELK Studios
  • Big Time Gaming
  • Yggdrasil Gaming
  • Tom Horn

Positives

  • Good selection of games
  • Interesting VIP program
  • Simple and clean website design

Negatives

  • Live chat feature is difficult to find on the website

Interesting facts

  • Live chat support uses the auto-translate feature for some languages
  • Players must be 21 or over
  • Maximum withdrawal limits on a deposit or deposit bonus are calculated based on the player's VIP level
User reviews (26)

User reviews of Frumzi Casino EE

This is a place to share experience with Frumzi Casino EE. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Bad

Rated by 26 users

Very positivePositiveNeutralNegativeVery negative

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Write a review
Casino Guru
We want players to understand gambling.
• 2 days ago
I deposited €25 and played without a bonus, winning a little. My balance was €200, but I couldn't request a withdrawal because my deposit had to be wagered 1x – I'm sure I've wagered more than €300.
Hands off DUBIOS!
  • Nothing
  • Hands off!
  • No payout possible
• 2 months ago
I was enjoying playing in this casino, but as soon as I asked for a withdrawal that lasted 1 week and 5 days and nothing, I was forced to cancel to play some more, however more money came in and I asked to withdraw everything, but until today nothing, I will wait at least 14 working days, but I have already proceeded by other means as well.
This has to stop, if customers deposit large or small amounts and accept them straight away, they should also pay straight away, or they could even pay in 3 working days and everything would be fine.
  • Volume of games good
  • Almost all games always give bonuses
  • Very slow withdrawal method
  • Live chat not very competent
• 5 months ago
In my 20 years of casino career, I've never experienced anything this bad before. Support seems to think you're stupid. I'm still waiting for my payout today...
In short.

PEOPLE

IF YOU'RE SMART, PLAY SOMEWHERE ELSE!!!
  • I can't think of anything
  • Support
  • No more license
  • Payout (if any)
• 5 months ago
The worst casino I’ve ever played at, there is no support I have been trying to get in touch for 4 days and continue to be told vip will contact me ASAP. Nothing! They want you to keep depositing but don’t offer a single bit of support when you need it. I want this account removed and they continue to ignore me. Scammers. Worst customer service I’ve ever dealt with.
  • Support is vile
  • No one responds
  • Deposit thousands and never win
  • SCAM
• 6 months ago
Hello there fellow players. I come here to warn about the legality of this casino. I won a fairly nice jackpot on the 29th of may (around 5.5k). I made the withrawl on that date of around 500€, tha max amount of withrawl per day, and i still havent received a cent of those winnings.
  • Withrawl not received
• 7 months ago
If you think its too good to be true, this is casino for you.
ive been depositting in beteum, talismania, spinanga and kingmaker every month multiple depoisits since those casinos released and 0 withrawal chances.

bonus crab game is rigged, since that crabber releases whenever it wants that toy before reset point.
and no, i cant believe i can lose over a year straight down to drain with 0 returns.

also super slow withrawal if you ever get them.
i would stay away from any bonus crab casino, itsa scam.
• 9 months ago
The casino is quite good! It fulfills all your wishes. Withdrawals work without problems, but take 3 days.
  • Good selection of games
  • Nicely constructed
  • No verification
  • Support
  • 3 days payout
• 9 months ago
Slow payouts. You often have to wait several weeks before you receive the money.
  • Slow payout
• 10 months ago
Waiting for a withdrawal over 2 months .Contacted Pagcor the licence holders in the Philippines. They informed me they withdrew Frumzi casino licence on the 31st December 2024 .If you are owed money by this casino i can safely say that you will not get your money .All you can do now is contact mastercard or visa and make them aware you were scammed and contact the police .I contacted pragmatic play also .All you can do now is stop others depositing here as this casino has no licence .Unfortunately they have my bank details thats why I contacted the police
28/1/25 Frumzi emails me to tell me they have not got my bank details to process withdrawal.I can see by my sent email that they have my bank details 3 times in the last month.It really is hard to believe
  • None
  • No licence scam casino
  • Scam
  • Beware
• 11 months ago
Casino very, very bad, took a long time to pay 500 euros only paid with the intervention of the casino guru, deposit by ATM is not immediately available, customer support always with the same response to the complaint "let's hope you have patience" is the part that gets on my nerves the most
  • Withdrawals take a long time
  • ATM deposits aren't available straight away
  • Customer service always gives the same answer
• 1 year ago
Worst online casino I've ever played at.

Very weak, in this case 99.9% of the time the house will always win.

Very low prizes in any game, as well as the frequency with which I leave, regardless of the amount bet.

Very weak indeed.
  • Very low win ratio.
  • Time-consuming withdrawal processes
  • No possibility of setting deposit or bet limits
• 1 year ago
Customer support is irrelevant they answer you every time with the same poem
  • There is nothing positive about it
  • I have been waiting since September 17th to be paid and still nothing they say it is being processed
• 1 year ago
I have won 100 euros for 12 days and they have not put anything... Every day in the chat they tell me the same poem... that it has been forwarded to the financial department and is being examined and that they are not competent... and that they understand and and and.... scumbags...I feel like they underestimate my intelligence...Worst ever happened to me in a casino

Update
After the review here the money came in
  • He doesn't pay
  • Late to pay
• 1 year ago
Will not pay out winnings. Saying there is a delay with the Financial Department and that it is on its way to my bank account. I’ve been waiting 8 days.
• 1 year ago
One of the worst casinos I've tested. E-mails are not answered, cannot set a deposit or loss limit, They promise to close the game account after 24 hours after the request, but it took about a week from the first request.. Finally, they closed the account when the game was winning and I had sent an email saying that the game account cannot be closed yet while the account has money. HORRIBLE PLACE! I do not recommend. I have requested a bank statement for the first time about a week ago. They have not given it, and did not react to the request in any way.
  • Today, 3/25/24, I still haven't received bank statements despite many requests.
• 1 year ago
Unfortunately, my experience at the casino is very bad, mainly because of the withdrawals. I've made withdrawal requests of 30 euros each and honestly I'm 5 days and I'm waiting for them to put the money in my account which of course has not happened and everything they tell me is in the final stage.
  • Withdrawals are never made in the time stated by the casino
• 1 year ago
I have $50 in my account and by the time I click the withdrawal, suddenly the money gone. $0 balance?? Really? It's not fair. I don't recommend this casino. Your money will disappear just like mine.
  • Very Bad
• 1 year ago
I didn't want to write a negative review but you forced me. I have been waiting for payment since March 4, today it is March 7, 33 days of waiting for money. think twice before depositing your money here, because if you win and want to withdraw, problems will start, stalling to get your winnings, combinations with KYC. they break their own rules, it gives a lot to think about. To this day I have not received my winnings of €400 for real funds.
  • lots of slots
  • they break their own rules.
  • they play for time so that you lose and win.
  • support copy paste zero help
• 1 year ago
I would like to refer to this particular casino. I have been playing for 2 months, it is a miserable casino. When you click to activate a bonus, you never accept it, it shows some bonuses that have expired and they tell you that you did not accept it. Regardless of the bonuses, if you win a large amount, you cannot withdraw it, you have to make 500 euros to begin with, and if they accept it, it will take you about 3 months. That is, as an experience I have in casinos, we are talking about the carpets I have played and of course I will not play again
• 1 year ago
I have made lots of small $20 deposits at Frumzi. Depositing was easy with no fees (except from my bank - foreign currency conversion - I'm used to that as a player from Australia). The real appeal for me was the games on offer, games I haven't been able to play before such as the ones by Push Gaming or Pragmatic. The website was sleek and ran perfectly. I had a decent win and managed to withdraw the lot. At first it was difficult, but having looked back I believe it was my fault as I was trying through bank transfer and kept stuffing up the "clearing number"; being from Australia not knowing what this is I would put my BSB and the bank swift code. For anyone who might read this and want to know, only put the BSB there (6 digits ONLY) and it works perfectly - approved and paid in about 1 business day. Super fast. Never had it done quicker. The withdrawal was $500 and I didn't even have to do KYC. That was nice too, and pretty rare for online casinos. On top of that, no withdrawal fee. I see a few negative reviews here and feel that's a little unfair. The only issue I had was slow support help. But they came around and did everything fair. I feel like Frumzi is a trustworthy casino and you shouldn't have any problems here. Highly recommended. 5 Stars.
  • Great collection of slots to play
  • Easy deposit methods
  • Easy withdrawal methods - eg bank transfer
  • KYC not required for me
  • Money withdrawn in less than 1 business day
  • Fair and trustworthy
  • Would recommend
• 1 year ago
SO THIS CASINO IS A SCAM. ONCE YOU WIN A LARGE AMOUNT OF MONEY AND WITHDRAW IT, THEN SOMETHING UNINTELLIGIBLE STARTS. IF YOU MAKE WITHDRAWALS OF 100, 200 OR 500 EUROS, EVERYTHING IS GOOD. ON THE OTHER HAND, WHEN YOU WILL WITHDRAW 1000 AND ABOVE THEN THEY SUDDENLY TAKE MORE THAN 7 DAYS TO PULL THE WITHDRAWAL. THIS CASINO IS BETTING THAT YOU WILL PLAY YOUR WINNING MONEY. THEY BOTHER YOU AND DON'T ANSWER YOU FOR DAYS UNTIL YOU LOSE THEM. I'M SPEAKING FOR MYSELF AND FOR SEVERAL FRIENDS WHO HAD AN ACCOUNT ON THIS SITE. THIS POLICY IS NOT JUST WRONG IT SHOULD BE CALLED ILLEGAL. ALL THE REVIEWS I'VE READ ARE ABOUT THIS ISSUE. I HOPE SOME COMMISSION SHUT THEIR CASINO DOWN.
  • STAY AWAY
  • SCAMS
  • YOU CANNOT WITHDRAW LARGE AMOUNTS
  • THEY EXPECT YOU TO LOSE YOUR WITHDRAWAL MONEY
  • IT DOESN'T RESPOND WHEN IT COMES TO ANY DOWNLOAD ISSUE
• 1 year ago
Good Evening! So I made a withdrawal of 100 euros...... after 5 days they tell me the money has been deposited into your account..... but I go into my account and NOTHING! Truly one of the WORST casinos...
  • NONE POSITIVE
  • Useless
• 1 year ago
The pages themselves are quite clear and have a good selection of games and, of course, a quick deposit process. That was all the good stuff. The games run a little shaky on mobile, which is of course incredibly annoying (and yes, I cleared the caches and systems). The bonus policies are really tight and less surprisingly also misleading. Although they have an attractive prize pool of €2500, which is divided into €5-1000 sections for tasks to be completed, you will not get anything even if you have completed all the given tasks, even for a task worth €5 or €20. So that bonus worth €2,500 is practically impossible to get. Should win e.g. at least 5 tournaments and dozens of other equally challenging missions. Despite promises, customer service is not available in Finnish, so that also makes it difficult to clarify things. Even though my English is good, there are often bureaucratically written answers that take time to understand in English. In addition, customer service is really slow. It's not worth asking for Goodwill bonuses because they were only given to me when I asked to close my account. Recycles always 40x. so anyway the same with empty. I gave them about €1,500 in a couple of days, so I assumed they would have been more interested in discussing the continuation, but no. Cold, stiff and slow service. I can't really recommend under any circumstances.
  • Speed of deposits
  • Good selection of games
  • Bonus policies
  • Customer service
  • Page functionality
  • Slow withdrawals
• 2 years ago
Lousy casino. Deposits can't be made immediately and withdrawals in three days anyway!!! I made several deposits and canceled many withdrawals because they don't have the option in the menu that you can't cancel a withdrawal. And when I asked for a small bonus they refused me and chat was impolite. Also interface wasnt appealing.
• 2 years ago
DONT PLAY IN THIS CASINO BECAUSE IF YOU WIN YOU NEED MANY OF MONTHS TO WITHDRAW YOUR WINS. I DEPOSIT 200€ AND I MAKE IT 15000€ AND THEY TOLD ME THAT I CAN REQUEST 500€ WITHDRAW PER DAY THEY NEED 4 DAYS TO SEE MY WITHDRAW AND IF I HAVE 3 REQUESTS I CANT REQUEST MORE. SO I CAN REQUEST ONLY 3 TIMES PER WEEK WICH MEAN 1500€. SO I NEED 2.5 MONTHS TO REQUEST MY MONEY.
SO TERRIBLE
  • Lot of providers and games
  • The most slowly withdraw I've ever seen.
  • You need to deposit thousand of euros to been VIP and then to request more money if you win.
Safety Index explained

Safety Index of Frumzi Casino EE explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Frumzi Casino EE. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:High8.0/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
Low value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

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Unfair terms and conditions

  • Common bonus hunting strategies may be seen as a serious T&C violation
    T&C copied from the casino's website (in Estonian):
    Why we find the bolded part of the rule unfair
    Read more
  • Low-risk play may lead to winnings being confiscated
    T&C copied from the casino's website (in Estonian):
    Why we find the bolded part of the rule unfair
    Read more

Complaints about Frumzi Casino EE and related casinos

(164)
164All0Opened1Unresolved83Resolved80Rejected

Complaints directly about Frumzi Casino EE

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