Rated by 28 users
Our independent casino review team has taken a detailed look at Frank Casino in this review and evaluated its qualities and drawbacks in accordance with our casino review process. In assessing this casino's safety, our review team has considered crucial factors such as the fairness of its Terms and Conditions, licenses, player complaints, customer support, limits, and other relevant aspects to determine where it falls on the spectrum from safe and legit casino to a potential scam.
Based on the data collected, we have determined the casino's Safety Index, which is a score given to online casinos to describe their level of safety and fairness. The greater the Safety Index, the higher the likelihood of playing and receiving your winnings smoothly. Frank Casino scored a High Safety Index of 8.4, which makes it a recommendable option for most players in terms of fairness and player safety. Carry on reading our Frank Casino review to make an informed decision whether or not this casino is the right fit for you.
In working out a casino's Safety Index, we utilize a complex formula that acknowledges the collected data that we have addressed in our review. This generally means the casino's T&Cs, complaints from players, estimated revenues, blacklists, and such.
We have carefully examined and analyzed the Frank Casino Terms and Conditions as part of our review of Frank Casino. We discovered some rules or clauses that were not to our liking and, on the whole, we find the T&Cs to be somewhat unfair. Unfair or predatory rules can possibly be used against players to excuse not paying out winnings to them. Because of our findings, we suggest proceeding with caution if you settle on playing at this casino.
According to our approximate calculation or collected information, Frank Casino is an average-sized online casino. Considering its size, this casino has a very low sum of disputed winnings in complaints from players (or it has not received any complaints whatsoever). Since bigger casinos will often receive more complaints because of the larger number of players, we take into account both the casino's size and player feedback.
As far as we know, no relevant casino blacklists include Frank Casino. If a casino has landed itself a spot on a blacklist such as our Casino Guru blacklist, this could mean that the casino has mistreated its customers. When seeking out an online casino to play at, we consider it crucial for player to not take this fact lightly.
In our comprehensive review of all relevant aspects, Frank Casino has attained a High Safety Index of 8.4. This makes it a recommendable option for most players who are looking for an online casino that creates a fair environment for their customers.
We go through the Terms and Conditions of each casino we review in great detail and examine their fairness level. In the Terms and Conditions of numerous casinos, we find rules that we regard as unfair or openly exploitative, since these rules are oftentimes the reasons casinos use in order to avoid paying out player winnings.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Frank Casino to be somewhat unfair.
In our casino review methodology, we pay extra attention to player complaints, as they give us an important insight into issues faced by players and the casinos' approach in resolving them. When calculating each casino's Safety Index, we consider all complaints submitted through our Complaint Resolution Center, as well as ones we collect from other sources.
We currently have 2 complaints directly about this casino in our database, as well as 4 complaints about other casinos related to it. Because of these complaints, we've given this casino 139 black points in total, out of which 64 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Casino Guru provides users with a platform to rate and review online casinos, and to share their feedback or experience. Based on these, we calculate an overall user feedback score, which can range from Terrible to Excellent.
The user satisfaction feedback of Frank Casino shared by 28 users has resulted in a Mixed User feedback score. The reviews have been made available in the User reviews section of this page.
Frank Casino is owned by Avento MT Limited and has estimated annual revenues higher than $5,000,000. This makes it a medium-sized online casino on our scale.
Frank Casino has a gambling license issued by Spelinspektionen in Sweden.
Frank Casino accepts deposits via 11 payment methods. This includes: Skrill, Neteller, PaysafeCard, VISA, Mastercard, Trustly Pay, Maestro, Zimpler, Bank transfer, ApplePay, Google Pay.
Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.
| Withdrawal limits | Win limits |
|---|---|
| Unlimited | No win limit |
In our casino reviews, we always collect data about available languages and customer support options. In the table below, you can see an overview of language options at Frank Casino.
| Language | Website | Customer support | Live chat |
|---|---|---|---|
| English |  |
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| Swedish | |
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To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at Frank Casino, account management, withdrawal process, etc. Judging by the responses we have received, we consider the customer support of Frank Casino to be good.
Frank Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Other card games, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Games from 34 casino game providers are available. This includes NetEnt, Nolimit City, Apricot (Microgaming), Play'n GO, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Big Time Gaming, iSoftBet, Playson, ELK Studios, Push Gaming, Wazdan, Lightning Box, 1X2 Network, Booming Games, Iron Dog Studio, Relax Gaming, Greentube, Inspired Gaming, Oryx Gaming, Swintt, Synot Games, Authentic Gaming, Stakelogic, G Games, Spribe, Gamomat, SlotMill, Hacksaw Gaming, Amusnet.
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. There is currently 1 bonus from Frank Casino in our database, listed in the 'Bonuses' section of this page.
Browse all bonuses offered by Frank Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Frank Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
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