HomeOnline CasinosFrank Casino Review
Frank Casino Review
Doesn't accept players from Ohio
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Find on Google
Payment methods
  • Skrill
  • Neteller
  • PaySafeCard
  • VISA
  • Mastercard
  • Maestro
  • ApplePay
  • Skrill 1-Tap
Withdrawal limits
 per month
400,000 lei
Avento MT Limited
2021
> $5,000,000
  • Romania
OverviewBonusesUser reviews27Safety Index explainedDiscussion1Payment methods11
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Frank Casino Review

Frank Casino has been subject to a thorough evaluation done by our expert casino review team. The team has analyzed its strengths and shortcomings in accordance with our casino review methodology. Aspects such as the casino's Terms and Conditions, fairness and transparency, licenses, up-to-date complaints by players, customer support, and withdrawal limits were considered by our independent team to place this casino on a scale from safe and legit to a scam.

Our evaluation has led to the casino's Safety Index, a numerical and verbal representation of our findings regarding safety and fairness of online casinos. With a higher Safety Index, your chances of playing and receiving winnings without complications increase. Frank Casino has a High Safety Index of 8.5, which makes a recommendable option for most players in terms of fairness and safety. Take a look at our full Frank Casino review, which offers useful insights to determine whether this casino suits your requirements and preferences.

Safety Index – Frank Casino fairness and safety

We measure a casino's Safety Index by employing a multifaceted formula that takes into the account an abundance of information collected and evaluated in our complex review. These consist of the estimated size of the casino, it's T&Cs, complaints from the players, blacklists, and many others.

In our Frank Casino review, we carefully went through and inspected the Terms and Conditions of Frank Casino. We uncovered some rules or clauses we did not like and we consider the T&Cs to be somewhat unfair. Unfair or predatory rules could be exploited in order to avoid paying out the players' winnings to them. Taking our finding into consideration, we encourage you to proceed with caution should you decide to play at this casino.

Considering our estimates and the factual data we have collected, Frank Casino appears to be a average-sized online casino. It has a very low amount of restrained payouts in complaints from players, when we take its size into account (or has no player complaints listed). In our evaluation, we factor in both the casinos' size and player complaints, recognizing that larger casinos, having more players, often face a higher number of complaints.

As far as we are aware, no relevant casino blacklists mention Frank Casino. In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it's likely that the casino has committed wrongdoings towards its customers. Thus, we encourage players to bear this in mind when deciding on which online casino to play at.

All in all, when combined with other factors that come into play in our review, Frank Casino has landed a High Safety Index of 8.5. This casino can be considered a recommendable option for most players since it fosters fairness and honesty in their treatment of customers.

Note: As far as we are aware, Frank Casino is interconnected with 12 other online casinos. Due to the link between these casinos, we included the characteristics of related casinos in the calculation of Safety Index of Frank Casino.

Terms and Conditions of Frank Casino evaluated

Whenever we assess online casinos, we thoroughly examine each casino's Terms and Conditions to determine their level of fairness. Many of them have T&Cs that contain rules and clauses that we view as unfair or plain predatory, since they can be held against players as a basis for withholding their winnings in certain circumstances.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Frank Casino to be somewhat unfair.

Note: For more specifics regarding our findings from the T&Cs evaluation click here.

Player complaints submitted about Frank Casino

Player complaints are a crucial component of our casino review process since they provide us with a clear understanding of difficulties faced by players and the way that casinos deal with them. We examine all complaints submitted through our Complaint Resolution Center, and also those we collect from other sources when calculating each casino's Safety Index.

We currently have 2 complaints directly about this casino in our database, as well as 3 complaints about other casinos related to it. Because of these complaints, we've given this casino 207 black points in total, out of which 57 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

Frank Casino user feedback and reviews evaluated

Casino Guru allows users to review and rate online casinos to share their experiences, views, and feedback. These allow us to calculate a general user feedback score that falls between Terrible and Excellent.

Judging by the 27 user reviews given to Frank Casino, it has a Mixed User feedback score. The reviews are available on this page in the User reviews section.

Note: Remember that user reviews might not be the most accurate representation of the casino's quality. There have been cases of casinos writing fake reviews to improve their user feedback score. Alternatively, there have also been cases of dissatisfied players who left multiple negative reviews to damage the casino's reputation. We do our best to filter these out and calculate a representative user feedback score; however, just to be safe, we do not include user feedback in our Safety Index calculation.

Licenses and company data

Frank Casino is owned by Avento MT Limited and has estimated revenues exceeding $5,000,000 per year. Based on the revenues, we consider it to be a medium-sized online casino.

Frank Casino has been granted a gambling license in Romania.

Payment methods, win and withdrawal limits

Frank Casino supports 11 payment options. This includes: Skrill, Neteller, PaySafeCard, Mastercard, VISA, Maestro, ApplePay, Skrill 1-Tap, A-bon, Okto.cash, Aircash.

Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.

Withdrawal limits Win limits
RON 400,000 per month No win limit
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.

Available language options and customer support

As part of our casino review process, our expert team gathers data regarding customer support options and available languages. You can find languages available at Frank Casino in the table below.

Language Website Customer support Live chat
English Yes Yes Yes24/7
Romanian Yes Yes Yes24/7

During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Frank Casino, managing your account, withdrawals, or other matters. Frank Casino has a good customer support, judging by the results of our testing.

Casino games and slots available at Frank Casino

Frank Casino offers these types of casino games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live baccarat, Live blackjack, Other live games, Live poker, Live roulette.

Casino games from 82 game providers are offered. This includes NetEnt, Nolimit City, Apricot (Microgaming), Playtech, Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Big Time Gaming, Scientific Games (SG Digital), Playson, iSoftBet, Amatic, Nextgen Gaming, ELK Studios, Ezugi, Push Gaming, Endorphina, Wazdan, Habanero, Spinomenal, 1X2 Gaming, Tom Horn, Belatra Games, Relax Gaming, Greentube, Inspired Gaming, 7777 gaming, Ino Games, Boldplay, Fantasma Games, Felt Gaming, Slingshot Studios, Alchemy Gaming, Boomerang Studios, G Games, Apollo Games, BF Games, Betixon, Nailed it! Games, Fortune Factory Studios, Spribe, All For One Studios (ALL41), Gamomat, Arcadem, High Flyer Games, Northern Lights Gaming, Foxium, Bad Dingo, SlotMill, Triple Edge Studios, Amusnet (EGT), Crazy Tooth Studio, Reel Play, Gameburger Studios, Oryx Gaming, Switch Studios, Neon Valley Studios, Synot Games, Max Win Gaming, Stakelogic, Skywind Group, Fazi, SpinPlay Games, Kalamba Games, CT Interactive, STHLMGAMING, Just For The Win, PatePlay, Games Lab, Silverback Gaming, Electric Elephant, Stormcraft Studios, 4ThePlayer, Hacksaw Gaming, AreaVegas, Ruby Play.

Bonuses and codes offered by Frank Casino

Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. Our database presently holds 4 bonuses from Frank Casino, which are listed in the 'Bonuses' section of this review.

Note: Our separate page features details on Frank Casino bonuses for additional information about this casino's offers.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
  • Skrill
  • Neteller
  • PaySafeCard
  • VISA
  • Mastercard
  • Maestro
  • ApplePay
  • Skrill 1-Tap
Withdrawal limits
 per month
400,000 lei

Games

Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
No scratch cards
eSports betting
Crash games

Language options

English website
English customer support
English live chat

Game providers

  • NetEnt
  • Nolimit City
  • Betsoft Gaming
  • Pragmatic Play
  • Playtech
  • Apricot (Microgaming)
  • Big Time Gaming
  • ELK Studios
CASINO SCREENSHOTS
frank_casino_ro_homepage_desktop
frank_casino_ro_game_gallery_desktop
frank_casino_ro_promotions_desktop
frank_casino_ro_homepage_mobile

Positives

  • Mobile casino application for Android
  • Wide variety of bonuses
  • Live chat support is available 24/7

Negatives

  • Reputation affected by sister casinos
  • Fees are associated with some payment methods

Interesting facts

  • Local version of popular international casino
  • The company focuses on both casino and sports betting
Author & Guarantor: Mária Buvalová Last updated: 02 Sep 2024 Anything incorrect or missing? Let me know
Casino Bonuses

Frank Casino bonuses

Browse all bonuses offered by Frank Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

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User reviews (27)

User reviews of Frank Casino

This is a place to share experience with Frank Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Mixed

Rated by 27 users

Very positivePositiveNeutralNegativeVery negative

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Casino Guru

We want players to understand gambling.

• 1 year ago
After 6 lost deposits I managed to get a small withdraw. They have processed it but the second day they just blocked my access from any future bonuses. I guess it is not something usual for them when someone wins.
  • fast withdraw
  • good slots
• 2 years ago
warning beware no wins bad payouts
  • warning beware no wins bad payouts
  • warning beware no wins bad payouts
• 2 years ago
Very sneaky!!! They advertise a deposit match bonus and make no mention of the fact that your bonus funds are locked until you wager a ridiculous amount of money first.
  • Good selection of games
  • Slow load times
  • Sneaky terms and conditions
• 3 years ago
After a win, it was initially claimed that I had given wrong information, afterwards I came from a region that was not eligible to play, which is utter nonsense :-( I'm just disappointed and advise you to play from there, hopefully the guru team will get my winnings will still be paid out
  • Large selection of games a
  • - Assumptions
Safety Index explained

Safety Index of Frank Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Frank Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Unfair terms and conditions

  • This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.

Complaints about Frank Casino and related casinos (81)

81All1Opened5Not solved24Solved51Rejected

Complaints directly about Frank Casino

Complaints about related SlotV Casino (Same affiliate)

Complaints about related APlay Casino (Same affiliate)

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Complaints about related Drift Casino (Same affiliate)

Show more complaints (+10)
Discussion

Frank Casino Discussion

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Payment methods

Frank Casino payment methods

Currencies
RON
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