HomeForumSports and Sports BettingMy claim for a refund from Cashed Casino

My claim for a refund from Cashed Casino

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2 weeks ago
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2 weeks ago
deus

On April 13, 2026, I requested that Cashed Casino close my account due to excessive losses. Cashed Casino only complied with this request two months later, on June 15, 2026. During this time, I lost €1330, which I repeatedly requested via email and live chat, as Cashed Casino only responded to my account closure request two months after my initial inquiry. Communication with the provider was extremely poor. Initially, I received only vague answers to my inquiries, and since June 23, 2026, I have received no response whatsoever. Cashed Casino completely disregarded its duty of care regarding player protection by only complying with my account closure request two months after my initial inquiry. I can provide complete documentation of all email and transaction histories.

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2 weeks ago
czus

Is this similar to the Casea casino?

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Christopher.180 deleted the post
Forest1989
2 weeks ago
deus

I'm not familiar with this casino. The email address for Cashed Casino is: support@cashed.com .

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Christopher.180
2 weeks ago
czus

I think it will be the same operator, here they have: support@Casea.com

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Forest1989
2 weeks ago
deus

Okay, could you please contact them and process my request?

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2 weeks ago
czus

I'm a player just like you. I was just looking for info like you.

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Christopher.180
2 weeks ago

Hello, I understand this is an intense situation related to problem gambling, and I am glad you have already lodged the complaint request, as that is the appropriate place for further investigation.

Here on the forum I hear what you're saying. Are you in touch with professionals to help deal with excessive gambling? When it comes to those situations, focusing on leaving gambling is important not just as prevention but also as a way to keep you safe.

Radka
2 weeks ago
deus

Yes, I'm already taking care of that.

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Christopher.180
2 weeks ago

Good to know, thank you. If you like to discuss anything related to the situation or even something completely different, please let me know. I would hate to push you inappropriately.

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