And again frozen! Guys not being funny, but it freezes in every ten minutes! If you too stupid to get this ongoing problem sorted, why don't you ask an expert to fix it?! Ridiculous you lot are! Bringing a shame on your company!
Automatic translation:
Jaroslav
Vilmos
Forum and Reviews Administrator
Vilmos
1 year ago
Try reading my last post again. I said that Juraj is at the conference, I don't fix games or do anything with them. So try to read with understanding please, and I hope it can be corrected in the meantime, since I wrote to him about this problem.
Thanks for sharing. I tried it myself, and it ran smoothly without any freezes. It could be related to device specs or internet speed. Would you mind trying it on another device with a better connection?
Automatic translation:
Romi
Vilmos
Community & Complaints Administrator
Vilmos
1 year ago
I am hoding your posts due to abusive language. Please be careful not to try it again, as your account will then be banned.
Automatic translation:
Romi
Community & Complaints Administrator
markwilliaamofficial
1 year ago
Thanks for sharing. I tried it myself, and it ran smoothly without any freezes. It could be related to device specs or internet speed. Would you mind trying it on another device with a better connection?
Automatic translation:
1 year ago
Thank you so much for confirming this. It is really nice to read a post from some logical person.
Do you like this game, by the way?
Automatic translation:
Vilmos
Romi
Silver
Romi
1 year ago
i loved it! Unfortunately it can be enjoyed because of you guys not able to amend an ongoing faut
Automatic translation:
Vilmos
Silver
1 year ago
Look, we tried it on different devices, used different networks and it still does it! I'm not saying it happenes every five minutes, but it does happen like every half an hour
Automatic translation:
Radka
Vilmos
Community Specialist
Vilmos
1 year ago
Hey there,
Well, did you also try a more stable internet connection, please? Sounds more like a "connection socket lost" issue, which is directly connected with the connection qualities.
If it does not work, however, it is very likely an issue on the game provider's side—namely, Pragmatic Play—not Casino Guru. Games are streamed from official sources only. I'm sorry. 🙁
Automatic translation:
Vilmos
Radka
Silver
Radka
1 year ago
Just now!
Automatic translation:
Jaroslav
Vilmos
Forum and Reviews Administrator
Vilmos
1 year ago
Great win, pity that is only demo version right? 😕
So you fixed the error you had last time or is it again frozen?
Like Radka said, it is not on our side so we can do nothing about it.