Your best bet is to contact customer support and escalate if needed. If they still ignore you, report them to the appropriate gambling authorities. If you need a casino that respects responsible gambling, I've had a good experience with Pleeease. They offer a variety of tools to help you control your gambling and genuinely care about player safety.
Please try to use the "reply" button, so the person you are writing to gets noted.
Also, please do not post the casino link here, as I have explained to you that we don't allow it, if we are not sure that the casino is safe.
Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.
An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.
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