Martinluppo3 months ago
Something else I'd pay attention to is what happens to promotional emails and notifications after someone requests self-exclusion. Even if the account is eventually closed, getting bonus offers in the meantime could make things harder for someone trying to quit. I'd expect those messages to stop as soon as the request is received.
Have you personally been in a situation where you were trying to take a break from gambling, but the casino kept bombarding you with promotional offers?
If so, how did you deal with it?
Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.
An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.
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