Once closed casinos accounts reopened before 5 years period has expired (page 2) (page 2)

No one has replied to my complaint yet im still waiting my whole life depends on this i have no one im on my own.

Hello,

I am truly sorry to read how overwhelmed and scared you feel right now.

What you describe sounds grave and painful.

However, this forum cannot replace professional help or emergency support.

We are not able to provide medical, psychological, or crisis assistance, and we cannot solve a situation where someone feels unsafe or suicidal.

Your complaint is being handled through the formal process.

Posting the same distress messages repeatedly on the forum will neither speed it up nor change the outcome.

For your own well-being, please focus on getting real help offline.

Radka this forum states once closed casino account reopened after 5 years but this casino reopened before the end of my 5 year exclusion not after

No problem, I can change the thread's name. However, please focus on getting yourself treated now.

So guys I was self excluded on 30bet for 5 years and qbet 30bet reopened my account before my self exclusion period which then caused me too loose all of my money i contacted live support to complain they restricted my account now my account is fully closed with no explanation whatsoever can someone please help.

30bet need to return my deposits this is not right at all im a gambling addict this has seriously affected my mental health I still had 100 in my gaming account aswell and I can't even get to that I have no money for rent food or bills im really struggling ive put a complaint in with casino guru and 30bet but I can't seem to be getting any help

Repeating the same is not an option; you can see that already.

I suggest you stay away from gambling sites and come back only to update the complaint. Try to avoid anything related to gambling. You can't get immediate support here, other than my advice.

Seek specialists, please.

But now my account has been closed

It is a positive outcome. Health comes first. It is important to focus on preventing you from gambling. The rest have to wait. I'll be leaving; please try to stay calm.

Im having a problem with 30bet I requested a 5 year exclusion from their casino and their sister casino Qbet they allowed the account to be reopened before the end of the self exclusion period which has resulted in me loosing all my money i complained they have now closed my gaming account I still had 100 left in their aswell im at a loose end and could really do with some help

Im currently facing the same situation with 30bet I requested a 5 year exclusion from both their sites 30bet and qbet however they allowed the account to be reopened before the 5 year exclusion period resulting in me loosing all my money i complained they said it would be investigated I had €100 in my gaming account they have now closed the account im still waiting on a update this is not right. Can someone please tell me if they have been in the same situation

Hello, how did it go with the Gordon Moody Foundation? Do you perhaps have an online appointment, or is there a plan to help you out?

I self excluded from 30bet and qbet for 5 years because of my gambling addiction however they allowed my account to be reopened before the end of my self exclusion period causing me to relapse and loose all my money i submitted a complaint about this i attempted to withdraw the last 100 in my account to buy food they have closed the account and haven't refunded me this is evil work every single casino ive played at never allows you to reopen the account before the end of the 5 year exclusion period i have now received a response from the uk gambling commission to provide information and evidence to get these casinos shut down permanently i will give them till the end of the day to return my money otherwise im submitting all evidence of 30bet qbet 55bet manga casino gqbet will all be permanently removed from online i promise they iniated my relapse by reopening instead of telling me to go away

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Hello, what you suggested won't work in real time in your situation, I'm afraid. I suggest you focus on staying away from online casinos rather than trying to close them.

I urge you to focus on treatment.

I can assure you it will work in real time if my money isn't returned i will be happy if they get closed and blocked from operating online and blocking their payment proccesors only if 30bet honored my self exclusion I could have focused on my treatment funny story right

I self excluded from 30bet and qbet for 5 years because of my gambling addiction however they allowed my account to be reopened before the end of my self exclusion period causing me to relapse and loose all my money i submitted a complaint about this i attempted to withdraw the last 100 in my account to buy food they have closed the account and haven't refunded me this is evil work every single casino ive played at never allows you to reopen the account before the end of the 5 year exclusion period i have now received a response from the uk gambling commission to provide information and evidence to get these casinos shut down permanently i will give them till the end of the day to return my money otherwise im submitting all evidence of 30bet qbet 55bet manga casino gqbet will all be permanently removed from online i promise they iniated my relapse by reopening instead of telling me to go away 

CASINO GURU STOP MOVING MY POST FROM HERE THIS IS ABOUT 30BET ALL CUSTOMERS SHOULD SEE THIS POST ON HERE THIS IS GENERAL DISCUSSION ABOUT 30BET IT MAKES ME WONDER WHY YOU KEEP MOVING IT

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Why is no one responding to my complaint

Dear player,

your dire situation is understandable; however, flooding the forum is not a solution. Please stick with this thread, and for your safety, consider leaving gambling-associated platforms, including this forum.

What you are doing is on an emotional stage, and even though I'm trying to understand you, the forum has its specifics and rules. Keeping repeating the same is considered flooding and is not helpful for anyone here.

Try to stay calm and respond only if you are updated regarding your complaint, please.

When it comes to the complaint, I explained that it takes some time to review the situation in full; we are talking about weeks.

You can view the current stage of your complaint and the remaining time on the timer 👈:

There is no immediate solution. Keep your well-being in mind.