Gambling medical certificate

1xbet asked to submit original certificate showing that I don't have gambling addiction can any one tell me how it should look like

I believe that when this casino requires some kind of certificate, they should also explain or even show you what it should look like so you can provide it.

Have you tried to ask for some example from the support?

Also, may I ask why they ask for this? I don't fully understand the reason, actually.

Iam unable to withdraw my money and asking it for verification, they have really stressed me they don't want to provide clear requirements for the document.

Hello again,

sounds definitely like a challenging situation. Have you spotted my previous response in the other thread?

I would try to provide a common form of statement just to get closer to the withdrawal. Details are in my previous response 👈👈👈

Feel free to post there—in the other thread—a screenshot capture of the casino "istructions." Should help us get you further, I reckon.