Tired of Delayed Withdrawals? Let’s Demand Change Together. (page 2)

I will also add about KYC. Those casinos that do not carry out this procedure before the deposit create conditions for violation of the law. And then the pompous statements about "responsible gaming" and law-abidingness are worth a dime. A child can make a transfer to such a casino, and, of course, the money will not be returned, even if he wins a million. In many countries, a seller (cashier) who sells alcohol to a child will be fined. Here is a close analogy.

Even the second account can be identified like this, before the deposit, during registration. Like in land-based casinos, there is a check when entering the establishment. Sometimes online players forget their password or even about their long-ago first registration. There is no need to immediately brand them as bonus hunters and block them (especially when withdrawing money). After all, you can: a) delete an extra account; b) disable bonuses and tournaments on one or both... that is, somehow reduce the degree of paranoia. 15 years ago I was looking for a casino without bonuses at all, so that I could play peacefully. I remember only one such casino now, at online bookmaker Pinnacle.

Hello, that's fine. I myself stated that there is a contradiction. I just don't believe your idea is currently viable or will be embraced by casinos. Despite this, I understand what you're saying, and while I said it'd be cool, the reality is different.

I'm sorry, but in my experience, not every delayed payment is because the casino wants the player to lose. But I understand your viewpoint.

Thanks for acknowledging the contradiction, Radka. I understand your point that not every delay is intentional. But here’s the problem: from a player’s perspective, the effect is the same. Whether it’s a deliberate tactic or just "operations," the result is players waiting days or weeks for money that was taken instantly. That’s not fair.

If casinos truly wanted to protect players and follow KYC/AML rules, the logical step would be to verify accounts before deposits are accepted. That way, both the casino and the player know everything is in order from the start. Doing KYC only once someone wins feels like it’s designed to create obstacles, not compliance.

You say casinos won’t embrace this idea but that’s exactly why players need to keep demanding it. What looks "unrealistic" today can become standard tomorrow if enough pressure builds. After all, fast payouts used to exist at some casinos years ago, so we know it’s possible.

At the end of the day, trust is built on balance: if money goes in instantly, it should come out just as quickly once verified. Until that becomes the norm, frustration will continue, and more players will lose faith in the industry.

Yes, anything out of the ordinary definitely frustrates players and gives them a solid reason for considering things from a different perspective. Just only if you could say some of the casinos' reasons why something is not applicable on their platform when we are talking about open player complaints...

If I were to say something general, which is always easier, I would say that where there is will, the path will show itself. I probably did not express myself well; I understand that delays are inconvenient, and casinos should do everything they can to avoid them, because the first consequence is a loss of trust.

I know that. Dealing with it daily here on the forum, in emails, in social media chats... It's everywhere.

Point taken.

Thanks, Radka, I appreciate you acknowledging that delays destroy trust. That’s really the heart of the issue.

If deposits are instant and never delayed, then withdrawals should also be instant once a player is verified. Anything else creates exactly what you said: frustration and lost trust.

Where there is will, there is a way so maybe it’s time for players to demand the will from casinos. The solution isn’t complicated:

• One-time KYC before deposits

• 24h max withdrawals once verified

• No repeated loops or excuses

The more we as players keep repeating this, the harder it becomes to ignore. Let’s make "Instant Deposits = Instant Withdrawals" the standard.

I'm just saying that it is always at the will of the people working the casino in the end. You may come up with the best standards, but the outcome for the players is always in the hands of particular casino workers.

A parallel, perhaps: My colleague Šimon and his team are constantly working on reaching standards for responsible gambling practices worldwide. This process involves engaging in debates, technical discussions, and communication with dozens of licensing authorities and stakeholders. Before creating any working standard, we must strike a balance among all those aspects. After several years of trying, the current state is described:

"Broader consultations with stakeholders

In the final phase, industry stakeholders will be invited to provide critical feedback on the interim self-exclusion rules, which will subsequently be integrated into the final paper offering guidance on self-exclusion."

I think it's basically the same as what we're talking about; the idea is always clear. The path involves finding a balance, and the implementation relies on casinos, especially given the numerous licensing authorities and international regulations. The fragmentation of the entire gambling industry, in my opinion, typically slows down any project. And in the end, no written word forces casinos to be more efficient or transparent or cooperative. This thread is the best proof that even a regulation or law means almost nothing for example, for unlicensed casinos or smaller casinos with delays. Besides, none of that is enforceable. Try to sue the casino for a 7-day-long withdrawal. You won't even get it to the court because casino terms always state a few points explaining that the withdrawal limits or time frames are subject to change; every licensing authority does not get involved in such a case because the delay is not long "enough." Mediation hearings usually take far too long because there are always some legal time frames, like sending the letter to the owner and 30 days for respond and so on... I appreciate your perspective, but I also recognize the other factors at play.

Hence, it is about the trust I feel towards a concrete casino, more than about rights or standards for me.

I'm not trying to oppose; I'm just saying what I have been thinking about.

One way or another, the first stage has been overcome, the understanding has been reached that good is better than bad. And this is due to a process that is the reverse of the "Babylonian confusion of tongues" (Babylonische Sprachverwirrung); ̶R̶e̶d̶ ̶B̶a̶l̶l̶ ̶ Guru gives unity and community! Someone must move the Overton Window. "If not me, then who?" - we will say to ourselves, like Jeanne d'Arc.

I want to clarify that this answer of mine was actually to the question of the topic, the previous title of which was "Is it still worth playing online casinos?". That is, "Is it necessary to play... at all?"

Without such an amendment, the entire beginning of the discussion will seem strange (too broad) to readers.

Good point, thank you for the context!