No luck on my end, I’ve been sending to their support email but been blanked, going to to keep sending reminders and in two weeks escalate to MC.
Automatic translation:
Canham
Silver
9 months ago
Hey im new here but came across this site while back i could still view it even though wasnt signed up just couldnt message.
just wanted to message on here as noticed few people mention dsolpay/swipez and i actually got a refund from them in my bank couple hours ago. I first messaged them about 5 weeks ago and i was completely ignored, they still havnt messaged me to tell me, i also got inconact with czech national bank and sent them proff, and also Ombudsman (officially the Public Defender of Rights) these are all on there website on the complaints section says to contact them if u havnt had a response from them. I just sent them over proff even though they kept ignoring me.
Sorry I couldn't be much more help but has to be one of them as tgere thee only people.i emailed and randomly ontroe was refunded
Is depasify linked to any other transaction names other than depasify do you know please
Automatic translation:
9 months ago
Nope, just them.
They're an EU company so should comply with refund requests. I just (politely) explained to them that the transaction was linked to a fraudulent casino that was operating illegally in my jurisdiction.
It took about a week for them to issue the refund and then a good few days for it to appear in my account.
I have a few of them listed what you wrote struggling to fine them myself
Automatic translation:
9 months ago
They won't. They are well known now for ignoring complaints and requests for refunds. You will need to chargeback via your bank, report them to Cypriot authorities and anyone else you can find. Make sure you copy them in lol.
Im sure forwarded then my first email i send dsopay after few weeks, then just added at bottom that i had been emailing them for awhile and there ignoring me, then i got email from cnb saying they have received my email then couple days later saying they have filed my case after initial checks and said it has been assigned to officer that would be in-contact within 35 days, they also gave me a refernce number.