Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 869)

I'm also looking for E0000348.

But can anything be done, is there any way to get the money back?

If I get something I'll let you know but for now nothing.

Luckily one of my banks has initiated chargebacks and I have received some refunds but nothing for E0000348.

Revolut refuses, I have escalated the case to the Bank of Spain and I have told them that my other bank has initiated chargebacks for the same businesses that they refuse and they are going to study the case again, although I don't think they will do anything.

You need to get the bank to raise a chargeback they do not refund I got my refund two days after they raised it

Hey,

Whats the email address for MonRamp please?

Yes there is loads about it on here if you search it:

https://uk.trustpilot.com/review/destream.net

I swear you can get a chargeback from that merchant E0000348 through Swipez, I read about it once. I'm not entirely sure, but if you can, contact Swipez to make sure.

I have spoken with Swipez but it is not them, at the end of the month I should have the refund because the 70 days will have passed, but I am missing the other bank (Revolut) that does not want to initiate the chargebacks, so I am interested in knowing who it belongs to.

I’m looking for their contact too

Did anyone find scriptspot.net ?

Just visit the website you posted?

No response from them

So what do you want people to find? You already found them, if they dont respond you go the chargeback route for goods not received and use your unresponded email to them as proof.

If you first mail was about miscoded MCC, you might want to send a new one pretending you ordered stuff and didn't get anything.

All,

Just an update from me. I’ve passed my case to the FOS, however the regulations in curaçao are currently changing to require casinos to go through an ADR if you don’t agree with the outcome of a dispute.

I have been in dispute with one casino as basically they don’t have a licence to operate in the UK and providing services in restricted countries is both against Curacao licence requirements and UKGC and they cannot shift blame in T&Cs to the user. The obligation is on the operator.

I’ve approached CADRE and they have accepted my complaint and are awaiting the response from the Casino.

This may/may not work but I strongly advise you to approach the casino and request refund (or gesture of goodwill) and if that fails ask to raise it with an ADR.

Its currently a voluntary requirement but Cadre have told me in a few weeks it’s going to be mandatory.

I’ve had success going direct to the casino themselves and getting money back.

ADR cost is born by the Operator, so it’s also likely that this may cause refunds given the cost of the ADR and potential loss vs just providing a refund.

This may change the landscape entirely.