They tried to dispute by sending fake stuff, but the bank realised and disputed it twice. An extra 6 week wait, but finally won today!
Automatic translation:
1 year ago
Hello. Cam You help me with this merchant?
Automatic translation:
vitalevae070
Anonymized485
Bronze
Anonymized485
1 year ago
Hi there,
Thanks for sharing that sounds incredibly frustrating, and I completely understand your anger. These situations can be so exhausting, especially when you feel like the system isn’t protecting you the way it should.
Hopefully, the ADR will help bring some resolution, but it’s good to know you’re standing up and speaking out. You're absolutely right banks could definitely be doing more to protect their customers in cases like this.
If Radka can help with sharing details privately, that would be great. In any case, feel free to reach out you’re not alone in this!
Stay strong, and good luck with the dispute!
Automatic translation:
Lisamac
4cdr48rvwj58
Gold
4cdr48rvwj58
1 year ago
Glfi is trading under globalfin.uk
Automatic translation:
danoxleypaypal79
Myfreeme
Silver
Myfreeme
1 year ago
I had no response from Mastercard, I started a dispute on the payments with NatWest but Swipez refunded me for all of the payments directly which came back yesterday. Not sure what will happen with the dispute but will probably be closed now
Automatic translation:
Heather123
Gold
1 year ago
Hi has anyone had refunds with ‘active web limited’ / realmtix
linked to myst*ke
Automatic translation:
4cdr48rvwj58
Lisamac
Silver
Lisamac
1 year ago
Thank you, did you have experience with them or a tip regarding contact. I found a mailadress.
Thanks for responding. Im going through the same process now, so hopefully i get similar results. Hope you are keeping well im a bit of a lurker in here and ive been following your story for a while.
Automatic translation:
xbigguyxxx
Stainton108
Diamond
Stainton108
1 year ago
Ok im not bad mate been better but been worse I suppose ! yes you need to keep at them its hard work good luck !