I know ive done well to even be at this stage to be honest should be bankrupt by now this has saved me ! will see how it goes with the £1500 and the FOS case against Revolut im deffo not going in for a fourth bite on this shit
Im sure you will recover a good few quid most on here do ! its a long road but worth it ive not got a business just an average job so god knows how I came through it
Hi has anyone had success at pre arb. I’m 10 days away from it ending and the merchant hasn’t responded since providing fake evidence in the beginning stages. They responded on the last day in the first stage and wonder if they will do this again - or they become stuck at pre arb as lied and said I bought crypto in the first stage with weak invoices
Sorry for the delay, tried to get Onlined*DG to refund everything but they only refunded 1/3 of my transactions and have now not responded for a while regarding the rest. So I will go and try to chargeback the rest.
I am guessing they wont refund anyone anymore but worth a try, but you can use their info below to send emails about not receiving goods and getting no response.
This is the company registered in the UK:
ONLINE DIGGER LTD
Company number 15756903
They are operating this webpage: https://diamonddiggers.eu/
I used the chat function about my chargebacks told them ive relapsed and they said to call chargebacks team im fed up waiting on these merchant clowns giving me a refund by chasing them up
I've been compiling a big case against Santeda with my bank. The information you have provided here could really help strengthen my case in proving they are a scam company. If you have proof you won money and they refused to pay out that is of great interest. I might be able to help you also on your own case. Can you email me at lewisthenorth@gmail.com and we can exchange our stories?
Thank you. Did they just not bother responding. I guess once they’ve made the fake invoices - they then have nothing to back it up with? Mine are with two different merchants but they all use the same tactics I’m sure
Hello! If the bank asks me if I have supporting documents to prove that I did not purchase goods or services from merchant x, what do I tell them?
edit: the bank told me that regardless of whether I received the products or not, the transactions were authenticated through 3D security, is what I'm saying normal?
With the reason that I did not receive the products or services, I started the appeal but the bank did not care as long as I authorized the transactions. That is exactly my question (hypothetically speaking), if I bought a product or service from merchant x, the transaction was authorized through 3D security with biometric data, the delivery deadline passed and I did not receive my product, I as a buyer contacted merchant x but he did not answer me, I take over the contact with the bank to provide conclusive evidence. Their response is a refusal with the reason that I authenticated and the transaction is secure, regardless of whether they deliver the products to me in advance? Considering that the merchant has a refund policy on the site in which it says that contact with support must be taken over by email to support@….
My bank told me exactly that and I wanted to know. Thanks in advance.