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HomeForumGeneral Gambling DiscussionQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 684)

3,663,826 views 19,879 replies |
2 years ago
A little warning here for the CG Community: Casino Guru is an open platform where everyone is free to share their thoughts and opinions. We believe in free speech and try to be as non-restrictive as possible. That said, please remember: just because something is posted on the forum doesn’t mean Casino Guru agrees with it or endorses it in any way. We’re really happy to see players engaging in conversations, debating respectfully, and having fun doing so! That’s why we created this platform. However, we’ve noticed a growing trend – not just here, but across other platforms too – where some players, after losing money fairly in a casino, look for ways to get those funds back through their bank or payment provider, often by filing chargebacks or making false claims. We’d like to warn you: this behaviour is not only unfair – it’s also very risky! We’ve already seen and heard stories (here and elsewhere) of people who got into serious trouble trying to go down this route – including closed casino accounts across multiple platforms, closed bank accounts, debts, and even lawsuits (attempted fraud). Attempting fraud or misrepresenting the truth to a bank or provider is never a good idea and could have lasting consequences. So here’s our friendly appeal to all Casino Guru community members: Stand up against unfair and dishonest casinos. Use our Complaints Resolution Center if you need help – you don’t have to fight alone. But please don’t try to get back money you’ve fairly lost. It’s simply not worth the risk. Thanks for being part of our community – and have a great day!
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PH101
7 months ago

You can try I doubt anyone will reply to you you can raise the chargeback as one and you get an option to add more similar transactions

Anonymized954
7 months ago

They literally do not respond, I’ve sent numerous emails, even emailed the co founder, Joakim hultin!

7 months ago

They literally do not respond, I’ve sent numerous emails, even emailed the co founder, Joakim hultin!

7 months ago

Yeah, I get they prob won't but I'll have to show my bank I've tried contacting them.

Anonymized849
7 months ago

Info please [email protected]

plana88
7 months ago

What info do you put in your email to them ?

7 months ago

What info do you put in your email to them ?

7 months ago

Me?

I've just asked them not to sod about and delay things when we both know this will be a successful CB, despite their (probable) attempt to produce a fake invoice or two. They know what it's about, why bother beating around the bush?

PH101
7 months ago

Cheers mate


PH101
7 months ago

merchant location would be one errr nothing else that would help tbh, unless they do a investigation. I doubt they would do that, unless you try and raise a claim, in which case they will try and contact the merchant

7 months ago

Little tip guys, CHATGPT is everyone’s best friend for what we are doing

it’s amazing using the information on your statement and finding the merchant. It’s also good at checking for socials for the company and director.

It not 100%, but the network of business in Africa, that I would never of found have now been located and contacted on multiple platforms

it also a good to summarise the finding for the bank.

Great for complaints, letters etc.

If you ask it will review the forum and pull out what you need.


xbigguyxxx
7 months ago

Would SPaymPF*SkinsOnly be part of this?

Jimbib87
7 months ago

I dont think they are my bank raised chargebacks on them and they refunded a couple of days later after they were raisedfile

Edited
xbigguyxxx
7 months ago

Thank you!

xbigguyxxx
7 months ago

Boody Hell, thats a lot of monies, I thought I was bad, but wowsers

7 months ago

Thanks to this forum I have received my first refund! Here’s to hopefully more. Thank you everyone for providing information

7 months ago

another one that I cannot find a contact for:

Blogwizarro ltd Eurhull

When searching I am getting some company information, see below:

Other software publishing

Ready-made interactive leisure and entertainment software development

Business and domestic software development

Other information technology service activities


This company is based in Hull England, which is about a 40 drive for me. I could go knock on this guys door lol.

7 months ago

Decent template to use if any of you guys want to use it


Dear [Bank Name] Disputes Team,

I am writing to formally raise a complaint and request urgent action regarding a transaction that has appeared on my account:

Merchant Name:

Transaction Date: [Insert date]

Transaction Amount: [Insert amount]

At the time of this transaction, I was (and remain) registered with GAMSTOP, the national self-exclusion scheme for gambling services in the UK.

In addition, my [Bank Name] account has a gambling block enabled, specifically designed to prevent gambling-related transactions from being processed.

Despite these protections, this payment was processed because the merchant miscoded the transaction, disguising it as a non-gambling service. This resulted in a clear bypass of my gambling block and self-exclusion, exposing me to harm that I had actively sought to prevent.

This situation constitutes a misleading commercial practice under the Consumer Protection from Unfair Trading Regulations 2008 and a failure of duty of care by both the merchant and the payment systems involved.

Under FCA guidelines, financial firms are expected to take reasonable steps to protect vulnerable customers, particularly when a gambling block is active. The incorrect coding of this transaction also undermines the effectiveness of such protection measures.

I am therefore requesting:

An immediate investigation into this transaction.

A full chargeback under grounds of misrepresentation and breach of consumer protection regulations.

Written confirmation of the actions taken to address this complaint.

If this complaint is not resolved to my satisfaction, I reserve the right to escalate the matter to the Financial Ombudsman Service without further notice.

Please treat this matter with urgency given the vulnerability context and the risks involved.

Yours sincerely,

[Your Full Name]

[Your Address]

[Your Account Number]

[Your Contact Information]

7 months ago

Hello,

Does anyone know Vaultcraftedge?


Thanks to all

Automatic translation:
Someone.Else
7 months ago

Yes that was just a small one Niki there was a larger one the thing is this is what can happen when you lose control and it shows you the extent of the scam, the sknmgmt I am still waiting on the refund after winning the objection, the thing is I am still £28k in debt

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xbigguyxxx
7 months ago

Paul I know the feeling mate, I am 2 years into a 40k dept plan. Last 2 months I have spunked most of my wages in the first day , it could not happen if they did correct mcc codes


i think when I get paid next month I am going to try gamblock apparently once it’s on your phone or laptop it can’t be removed,


how far can you go back with these payments, is there a set time

Andymac048
7 months ago

Hi bud I cut up my bank and credit card yesterday reluctantly but I have did it before it is not the total solution but it will help.

Been absolutely shattered the last week walking about like a zombie again I need to hit the reset button again and try and rebuild.

I honestly felt like chucking it in the other day all together I was tired and drained and mentally destroyed I spent all day on the slots till 11pm at night and never ate anything about 13k down again but got a positive reaction yesterday and the sweat was dripping from me in the gym I wanted to punish myself for what I had done.

I was going to walk away from this forum but I need it to survive, I have tried everything to stop mate.


Gamblock is great you need to get it.

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