Just had word from my bank that VISA have sided with PYD processing over my chargeback dispute. This despite a) PYD's transaction history they sent my bank literally not adding up in £ to the transactions I had with them b) PYD not adhering to their own T&Cs but more glaringly;
c) PYD using the correct gambling MCC Code in the UK but not having a license to operate in the UK, which I informed VISA of with a letter from the UKGC
The ruling notification I got was as blunt as - VISA have ruled in the merchant's favour. That's it. No reasoning, no nothing. THAT'S IT!
M y bank who has sided with me in raising the chargeback and agreed with my evidence have now basically said tough shit.
What's my recourse here? Omudsman and potentially a solicitor? Surely to have used the correct MCC code in the UK, PYD must have passed some kind of stress test from VISA to allow that?
And why would VISA now still be siding with the merchant when this payment was illegal and against VISa's own T&CS?
Automatic translation: