Was that Elegro or Niko as niko did take the payment.
Edited
Automatic translation:
Waldo1984
Kelly1234
Diamond
Kelly1234
1 year ago
Mine don't either they just send letters which takes almost two weeks to arrive no wonder it's past the days of chargeback for me I spend most of my time awaiting communication.
Automatic translation:
Apple1234
Miki33
Gold
Miki33
1 year ago
I've emailed, they don't respond.
Automatic translation:
melrao007
Waldo1984
Diamond
Waldo1984
1 year ago
So I emailed them both, Elegro got back to me quicker saying they don't recognise me as a customer bla bla bla I then sent several emails back and forth but they insisted they have nothing to do with Niko technologies even though we all know they do! Niko only responded a few days ago saying for me to reach out to the merchants which 2 of them are totally unreachable or to go through my bank which I can't as it's past 120 days.
Automatic translation:
Martin61
Gold
1 year ago
We should put a case together and send it to Coffezzila. It will reach even more people.
Automatic translation:
Mizu
Waldo1984
Silver
Waldo1984
1 year ago
Where did u contact them?
Automatic translation:
Larsieboii
Platinum
1 year ago
Anyone know something about:
-streamingdotshop
-sand tech services
-metond ltd
Automatic translation:
Waldo1984
Mizu
Diamond
Mizu
1 year ago
Support@niko-tech.eu
Automatic translation:
Waldo1984
melrao007
Diamond
melrao007
1 year ago
Oh right I was hoping Niko technologies would be more helpful since their name is on everyones bank statements it's infuriating how they can come back with contact the merchant.
Automatic translation:
juaky24
Anonymized839
Gold
Anonymized839
1 year ago
Hi,
Did you find any contact information for Zinzipay?
Thanks in advance
Automatic translation:
Mizu
Waldo1984
Silver
Waldo1984
1 year ago
For KTM? did not know they were connected to niko
Automatic translation:
Waldo1984
Mizu
Diamond
Mizu
1 year ago
Oh no sorry I didn't see that you asked about that just assumed it was from my last post. It's contact@support.kryptonim.com
Automatic translation:
Mizu
Waldo1984
Silver
Waldo1984
1 year ago
I see then i had the correct one already but got the following answer 1 week ago and no refund:
"Thank you for reaching out. We have reviewed your concerns and wish to clarify the following:
The transaction descriptors associated with your purchase are assigned in accordance with standard payment processing protocols. While descriptors may vary slightly due to banking systems and intermediary processing, they remain compliant with the relevant regulations. We do not manipulate or misrepresent transaction details, nor do we engage in any form of transaction laundering.
Our company operates as a cryptocurrency exchange and does not function as a payment processor for third parties. The Merchant Category Code (MCC) assigned to our transactions is fully compliant with Visa and Mastercard regulations, and we do not alter MCC classifications to bypass banking restrictions. Any claims suggesting otherwise are unfounded. Our transactions are also correctly categorized and fully compliant with Mastercard and VISA regulations.
All transactions processed on our platform require explicit authorization by the customer through their banking institution. Please be informed that cryptocurrency transactions are irreversible, and once the exchange is completed and cryptocurrency is delivered on the blockchain, we hold no liability for how those funds are used."
Automatic translation:
Waldo1984
Mizu
Diamond
Mizu
1 year ago
Oh that's shocking I got similar but good will gesture at the end the only difference I see here is your from another country it may be different rules but not good that they haven't helped you.
Automatic translation:
Legolas11
Mizu
Bronze
Mizu
1 year ago
I had the same answer and I'm also Swedish. I sent a follow up email pushing on the KYC bits and other shady things with the help of ChatGPT and I got refunded as a good gesture just like Waldo said. It was just €50 though but still. Hope this helps
If anyone has any info about the following, it would be greatly appreciated. Most of these are too old for chargeback route but with the new information that has been popping up and the media catching up on it, I would like to try to put some pressure on again.
Nigeria Merchants:
adosunglog construction
sambo b. gyel ltd
st juvictech nigeria
sophia company enter
torad investments co
ihahul nigeria limited
temmy ranch 1960 ltd
alkarams trust and m
mega super store nig
sunshine amadi busin
automata systems tec
cecureintelligence
arc*figg africa tec
zee global venture
pure green energy en
seal ryde
gus merchandise co.
grossvend nigeria lt
b.g.b nigeria limite
Zambia merchants:
zamtransact services
Estonian merchants:
gamerkey.store
gamerkey
bulleskins
Turkish merchants:
www.radiantredeems.com
www.giftinggenie.io
Cyprus merchants
thegamediscovery.com
thegamecoast
GB merchants:
GamingStore
colibrico
designnow
Polish merchants:
vmgames
merita
Arab emirates merchants:
pay2assist dynamics
Automatic translation:
Kelly1234
Legolas11
Diamond
Legolas11
1 year ago
I have merita, I honestly do not know if it’s correct but I linked it to an internet provider in Poland! I have filed chargeback against these so we shall see what the outcome is!
Automatic translation:
Legolas11
Kelly1234
Bronze
Kelly1234
1 year ago
Very interesting. Would be super grateful if you could let me know if you get any new information from the chargeback
Automatic translation:
Helpfulinfo
Anonymized849
Gold
Anonymized849
1 year ago
Hi ash1303
I don't want to put a downer on your expectations but just to let you know I had exactly the same conversation with Halifax bank. I then sent all of the transactions (approx 40 in total) and evidence and after a week they said they were refusing to raise them as there were far too many and were also closing my account!!