I'd like to know this too, it'd rule out the need for me to carry on with the FOS
Automatic translation:
Anonymized847
Diamond
melrao007
1 year ago
How did people get refunds in the past from MasterCard and Visa did you email them to say you were using these casinos or did they know automatically? I'm thinking about emailing MasterCard.
Automatic translation:
1 year ago
You can't contact them directly is the rule in the main. I made contact with Mastercard eventually through multiple teams in the US and finally filled a contact form to whistleblow on merchants.
Automatic translation:
Curritokira
Anonymized916
Diamond
Anonymized916
1 year ago
Sent
Automatic translation:
pyne88
Platinum
1 year ago
With all this in the papers are we likely to get refunds?? I tried to do disputes with Santander and they just closed my account. So go clearly with claiming disputes?
Automatic translation:
Stash9
Kishen2777
Silver
Kishen2777
1 year ago
Same thing happened with my bank when I disputed the falcora transactions
Could someone help me with them? I can't find any email addresses.
Thanks in advance.
Automatic translation:
calumharris
Platinum
1 year ago
Chargeback raised. One month later merchant disputed the chargeback. Revolut accepted the merchant proof. This is the invoice provided by merchant.
Fake email, fake billing address.
Edited
Automatic translation:
Anonymized916
calumharris
Diamond
calumharris
1 year ago
You should ask for email confirmation sent from the merchant on the date of the transaction. This is standard practice for any online company.
Automatic translation:
calumharris
Platinum
1 year ago
The merchant stated that my email (real email used in the chargeback claim) is not registered on their website. They saying that the fake email (fabricate) does not exist name@schinnercartwright.biz
I asked Revolut to challenge the merchant and provide the logs
If the fake address does not exist and the real one is not registered, how can someone log in their account?