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HomeForumGeneral Gambling DiscussionQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 572)

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2 years ago
A little warning here for the CG Community: Casino Guru is an open platform where everyone is free to share their thoughts and opinions. We believe in free speech and try to be as non-restrictive as possible. That said, please remember: just because something is posted on the forum doesn’t mean Casino Guru agrees with it or endorses it in any way. We’re really happy to see players engaging in conversations, debating respectfully, and having fun doing so! That’s why we created this platform. However, we’ve noticed a growing trend – not just here, but across other platforms too – where some players, after losing money fairly in a casino, look for ways to get those funds back through their bank or payment provider, often by filing chargebacks or making false claims. We’d like to warn you: this behaviour is not only unfair – it’s also very risky! We’ve already seen and heard stories (here and elsewhere) of people who got into serious trouble trying to go down this route – including closed casino accounts across multiple platforms, closed bank accounts, debts, and even lawsuits (attempted fraud). Attempting fraud or misrepresenting the truth to a bank or provider is never a good idea and could have lasting consequences. So here’s our friendly appeal to all Casino Guru community members: Stand up against unfair and dishonest casinos. Use our Complaints Resolution Center if you need help – you don’t have to fight alone. But please don’t try to get back money you’ve fairly lost. It’s simply not worth the risk. Thanks for being part of our community – and have a great day!
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8 months ago
8 months ago

Thank you

Automatic translation:
melrao007
8 months ago

I'd like to know this too, it'd rule out the need for me to carry on with the FOS

8 months ago

How did people get refunds in the past from MasterCard and Visa did you email them to say you were using these casinos or did they know automatically? I'm thinking about emailing MasterCard.

8 months ago

You can't contact them directly is the rule in the main. I made contact with Mastercard eventually through multiple teams in the US and finally filled a contact form to whistleblow on merchants.

Anonymized916
8 months ago

Sent

Automatic translation:
8 months ago

With all this in the papers are we likely to get refunds?? I tried to do disputes with Santander and they just closed my account. So go clearly with claiming disputes?

Kishen2777
8 months ago

Same thing happened with my bank when I disputed the falcora transactions

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8 months ago

DSSERVLTD

DSGNHUNT

Could someone help me with them? I can't find any email addresses.


Thanks in advance.

8 months ago

file

Chargeback raised. One month later merchant disputed the chargeback. Revolut accepted the merchant proof. This is the invoice provided by merchant.

Fake email, fake billing address.

Edited
calumharris
8 months ago

You should ask for email confirmation sent from the merchant on the date of the transaction. This is standard practice for any online company.

8 months ago

The merchant stated that my email (real email used in the chargeback claim) is not registered on their website. They saying that the fake email (fabricate) does not exist [email protected]

I asked Revolut to challenge the merchant and provide the logs

If the fake address does not exist and the real one is not registered, how can someone log in their account?

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