Have you raised multiple cases with them previously? That could possibly be why
Automatic translation:
Kishen2777
JosieRosie46
Silver
JosieRosie46
1 year ago
Never raised anything with them
Automatic translation:
Curritokira
Diamond
1 year ago
Does anyone have the contact information for the journalist in the Guardian article? I can't find it.
Automatic translation:
JosieRosie46
Kishen2777
Platinum
Kishen2777
1 year ago
Have they blocked your card or anything? Usually a Notice to close puts restrictions on your account, can also make it harder to open an account elsewhere too
Automatic translation:
melrao007
Anonymized916
Diamond
Anonymized916
1 year ago
I didn't contact them but received a refund direct from them after raising disputes.
Automatic translation:
Anonymized916
Diamond
1 year ago
Does anyone have contact information for creative digital solutions please? Also E0000480 praha would be helpful too please? If possible
Automatic translation:
Anonymized916
melrao007
Diamond
melrao007
1 year ago
Ah ok.. Im with Revolut so doubt raising a dispute with gambling will work.. is this the route you went down? Any help be appreciated
Automatic translation:
melrao007
Diamond
1 year ago
Can I ask, what happens now that it's in the papers and one of you are saying it's happened before. Do I need to contact them to say I've used these sites or do they know 🤷🏻♀️?
I literally feel at a loss just now, starling won't help as over 120 days and now my 2 biggest merchants pixeleum and nikotpf are saying they won't refund, between them two I have 17.5k in transactions! How can I get this back? I've sent an email to a company called Refundee to see if they can help.
Automatic translation:
melrao007
Anonymized916
Diamond
Anonymized916
1 year ago
I tried with Starling and they point blank refused saying they don't chargeback as they are gambling transactions (I was honest with them) I tried pleading my case with them but they then said as it's out of the 120 days they couldn't do anything.
With Bank of Scotland I raised disputes for goods/services not received ie digital art, gift cards and have had some refunded but they have closed my accounts apparently because of breach of T&C's and the amount of disputes raised.
It's pixeleum and nikotpf I want refunded as it's a huge amount of money and they are refusing. I want to know more about the new things happening in the news and what that means for us.
let’s hope they find some of the big payment processors and send auto refunds
Automatic translation:
Curritokira
Anonymized916
Diamond
Anonymized916
1 year ago
I can report 0000480 by email
Automatic translation:
Curritokira
melrao007
Diamond
melrao007
1 year ago
Thanks, but I think a journalist wrote on the forum before the publication and I leave her contact information.
Automatic translation:
Anonymized916
Curritokira
Diamond
Curritokira
1 year ago
Sorry I don't understand.. you have information for E0000480?
Automatic translation:
Curritokira
Anonymized916
Diamond
Anonymized916
1 year ago
Yes. Send me your email address if you want and I'll explain.
Automatic translation:
Curritokira
Materialgirl84
Diamond
Materialgirl84
1 year ago
I see you're very knowledgeable. Could I ask you a question?
A Bizum payment processor that processes payments to casinos is illegal? Would you lump it in with that?
Automatic translation:
melrao007
Diamond
1 year ago
How did people get refunds in the past from MasterCard and Visa did you email them to say you were using these casinos or did they know automatically? I'm thinking about emailing MasterCard.