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HomeForumGeneral Gambling DiscussionQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 571)

3,664,199 views 19,879 replies |
2 years ago
A little warning here for the CG Community: Casino Guru is an open platform where everyone is free to share their thoughts and opinions. We believe in free speech and try to be as non-restrictive as possible. That said, please remember: just because something is posted on the forum doesn’t mean Casino Guru agrees with it or endorses it in any way. We’re really happy to see players engaging in conversations, debating respectfully, and having fun doing so! That’s why we created this platform. However, we’ve noticed a growing trend – not just here, but across other platforms too – where some players, after losing money fairly in a casino, look for ways to get those funds back through their bank or payment provider, often by filing chargebacks or making false claims. We’d like to warn you: this behaviour is not only unfair – it’s also very risky! We’ve already seen and heard stories (here and elsewhere) of people who got into serious trouble trying to go down this route – including closed casino accounts across multiple platforms, closed bank accounts, debts, and even lawsuits (attempted fraud). Attempting fraud or misrepresenting the truth to a bank or provider is never a good idea and could have lasting consequences. So here’s our friendly appeal to all Casino Guru community members: Stand up against unfair and dishonest casinos. Use our Complaints Resolution Center if you need help – you don’t have to fight alone. But please don’t try to get back money you’ve fairly lost. It’s simply not worth the risk. Thanks for being part of our community – and have a great day!
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Kishen2777
8 months ago

Have you raised multiple cases with them previously? That could possibly be why

JosieRosie46
8 months ago

Never raised anything with them

8 months ago

Does anyone have the contact information for the journalist in the Guardian article? I can't find it.

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Kishen2777
8 months ago

Have they blocked your card or anything? Usually a Notice to close puts restrictions on your account, can also make it harder to open an account elsewhere too

Anonymized916
8 months ago

I didn't contact them but received a refund direct from them after raising disputes.

8 months ago

Does anyone have contact information for creative digital solutions please? Also E0000480 praha would be helpful too please? If possible

melrao007
8 months ago

Ah ok.. Im with Revolut so doubt raising a dispute with gambling will work.. is this the route you went down? Any help be appreciated

8 months ago

Can I ask, what happens now that it's in the papers and one of you are saying it's happened before. Do I need to contact them to say I've used these sites or do they know 🤷🏻‍♀️?


I literally feel at a loss just now, starling won't help as over 120 days and now my 2 biggest merchants pixeleum and nikotpf are saying they won't refund, between them two I have 17.5k in transactions! How can I get this back? I've sent an email to a company called Refundee to see if they can help.

Anonymized916
8 months ago

I tried with Starling and they point blank refused saying they don't chargeback as they are gambling transactions (I was honest with them) I tried pleading my case with them but they then said as it's out of the 120 days they couldn't do anything.


With Bank of Scotland I raised disputes for goods/services not received ie digital art, gift cards and have had some refunded but they have closed my accounts apparently because of breach of T&C's and the amount of disputes raised.


It's pixeleum and nikotpf I want refunded as it's a huge amount of money and they are refusing. I want to know more about the new things happening in the news and what that means for us.

Curritokira
8 months ago

filetheir names are in red.

Lucid_1337
8 months ago

i need your help

can you please email me

[email protected]


8 months ago
Anonymized916
8 months ago

I can report 0000480 by email

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melrao007
8 months ago

Thanks, but I think a journalist wrote on the forum before the publication and I leave her contact information.

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Curritokira
8 months ago

Sorry I don't understand.. you have information for E0000480?

Anonymized916
8 months ago

Yes. Send me your email address if you want and I'll explain.

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Materialgirl84
8 months ago

I see you're very knowledgeable. Could I ask you a question?

A Bizum payment processor that processes payments to casinos is illegal? Would you lump it in with that?

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8 months ago

How did people get refunds in the past from MasterCard and Visa did you email them to say you were using these casinos or did they know automatically? I'm thinking about emailing MasterCard.

Anonymized916 deleted the post
Curritokira
8 months ago
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