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HomeForumGeneral Gambling DiscussionQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 441)

3,658,521 views 19,863 replies |
2 years ago
A little warning here for the CG Community: Casino Guru is an open platform where everyone is free to share their thoughts and opinions. We believe in free speech and try to be as non-restrictive as possible. That said, please remember: just because something is posted on the forum doesn’t mean Casino Guru agrees with it or endorses it in any way. We’re really happy to see players engaging in conversations, debating respectfully, and having fun doing so! That’s why we created this platform. However, we’ve noticed a growing trend – not just here, but across other platforms too – where some players, after losing money fairly in a casino, look for ways to get those funds back through their bank or payment provider, often by filing chargebacks or making false claims. We’d like to warn you: this behaviour is not only unfair – it’s also very risky! We’ve already seen and heard stories (here and elsewhere) of people who got into serious trouble trying to go down this route – including closed casino accounts across multiple platforms, closed bank accounts, debts, and even lawsuits (attempted fraud). Attempting fraud or misrepresenting the truth to a bank or provider is never a good idea and could have lasting consequences. So here’s our friendly appeal to all Casino Guru community members: Stand up against unfair and dishonest casinos. Use our Complaints Resolution Center if you need help – you don’t have to fight alone. But please don’t try to get back money you’ve fairly lost. It’s simply not worth the risk. Thanks for being part of our community – and have a great day!
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xbigguyxxx
10 months ago

i have just emailed the company you said because the casino isn’t will to help. Have you been successful with getting money back??

xbigguyxxx
10 months ago

Also how about the company names:

D-Scl

Payment gateway

Zpdg

Rippletheme.com

Fxtutorteam

steamkeyshop.com

10 months ago

Just thinking out loud here and it’s nothing to do with this thread but just feeling really ashamed at giving money to these sites when it is clear there is likely money laundering involved. I just read about a British couple living in Spain who were murdered and the husband was a UK fraud investigator for many years exposing money laundering gangs and they think the murders were revenge by one of the gangs he investigated. It just hits home that it isn’t just a ‘bit of dodgy financial stuff’ as I tried to downplay these kind of sites, potentially very dangerous people are involved in these operations.

10 months ago

Absolutely - these are part of much larger criminal organisations so need to be careful here. My advice to everyone would be to stick to casinos registered in your own jurisdiction or if you need to play offshore then do it through crypto(which is a pain) with only the 2 or 3 largest and most reputable ones. Check the licence - any casino licenced in Costa Rica is dodgy and has zero protections, CEG licence now has some protections and they have forbidden transaction masking hence why Santeda and the rest moved to the crap Curacao one with the Gaming Control Board.

pyne88
10 months ago

Hi there I do not know those ones you will find all info in the forum history though they have cropped up

10 months ago

Does anyone know these company names.,

D-Scl

Payment gateway

Zpdg

Rippletheme.com

Fxtutorteam

steamkeyshop.com

all linked to richyfox casino

10 months ago

All roads lead to Rome.


If the chargeback period has expired and the service providers concerned do not help, then the only option is to file a lawsuit or draw a line under the matter by not pursuing it any further.

The service providers are also clever, they know the deadlines of VISA and Mastercard, so threats of chargebacks are in vain because they have nothing to fear from the banks.

You can write to the casino in a creative way and ask for a refund.


However, this post has shown that some providers eventually stop refunding because everyone wrote with a sample letter that could be found here.

Automatic translation:
Anonymized795
10 months ago

I have look through the thread and can’t find an example letter.

have you wny idea??

pyne88
10 months ago

The letter is the problem 😉


Otherwise, be creative yourself, the situation is the same for everyone. MCC code wrong, no gambling license and registered with Gamstop. Accordingly, you can put something together yourself

Automatic translation:
melrao007
10 months ago

Echosyntex will refund you need to email them they don't respond though

UserJ0193
10 months ago

Thank you, I take it in the email I need to list all the transactions amounts dates and times, anything else?

10 months ago

Does this look right for echosyntex?

file


Also goldenbet I've requested a list of my transactions with them but they wont send them and I'm self excluded, I can't remember who or when I done the goldenbet deposits.

Anonymized960 deleted the post
10 months ago

Has anyone had any luck with mrslots?

My emails are bouncing back.

Does anyone know how to do them?

Automatic translation:
Anonymized847
10 months ago

Are you able to elaborate on your experience with Pulsion? What sort of evidence did they counter your claim with?

10 months ago

Anyone have details for Telvon and payment gateway? They countered my claim and on last day, however they have created a false account using my banking email (must have been on communication from bank) I use a different email for signing up. The info bank sent is printed so tiny I can’t pull anything from it

bx4chgnb5y
10 months ago

I know it's a silly question but did you try and zoom in or magnify the print

bx4chgnb5y
10 months ago

You sure it's not Elevon

10 months ago

Good evening

Automatic translation:
Anonymized839
10 months ago

It’s printed on paper tiny and blurred, I did try but I don’t know if they have sent paper or the bank have printed this way. I have contacted bank but they are taking an age!!!

bx4chgnb5y
10 months ago

The reason why I asked are you sure it's telvon as i couldn't find a payment provider named that but there is one called Elevon if its blurry and small maybe the T could be a E

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