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HomeForumGeneral Gambling DiscussionQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 438)

3,664,156 views 19,879 replies |
2 years ago
A little warning here for the CG Community: Casino Guru is an open platform where everyone is free to share their thoughts and opinions. We believe in free speech and try to be as non-restrictive as possible. That said, please remember: just because something is posted on the forum doesn’t mean Casino Guru agrees with it or endorses it in any way. We’re really happy to see players engaging in conversations, debating respectfully, and having fun doing so! That’s why we created this platform. However, we’ve noticed a growing trend – not just here, but across other platforms too – where some players, after losing money fairly in a casino, look for ways to get those funds back through their bank or payment provider, often by filing chargebacks or making false claims. We’d like to warn you: this behaviour is not only unfair – it’s also very risky! We’ve already seen and heard stories (here and elsewhere) of people who got into serious trouble trying to go down this route – including closed casino accounts across multiple platforms, closed bank accounts, debts, and even lawsuits (attempted fraud). Attempting fraud or misrepresenting the truth to a bank or provider is never a good idea and could have lasting consequences. So here’s our friendly appeal to all Casino Guru community members: Stand up against unfair and dishonest casinos. Use our Complaints Resolution Center if you need help – you don’t have to fight alone. But please don’t try to get back money you’ve fairly lost. It’s simply not worth the risk. Thanks for being part of our community – and have a great day!
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Anonymized847
10 months ago

Not always the case. Tell the bank you never received your deposit also 😉 this works

barborasp
10 months ago

No chance with them crooks do chargebacks 1000% win

10 months ago

Hi all,

Dont know if anyone remembers, but I posted in here a couple months back about my situation. Eventually managed to get most of my money back through chargebacks.

Unfortunately, I went and relapsed again, and have now contacted my bank once more to explain why I am now raising further chargebacks. Only this time, it’s a lot worse. Over £8,000 in the space of a month. Pretty much all of my money. If I don’t get this back, I’m screwed. I’ve also now decided to seek proper help.

One word of advice I would give you all is once you get your money back, you need to seek help. I made the mistake of thinking I could freeroll the casino and now I’m in an even worse position than before. Getting my money back pretty much made me think I was above the casino and now chances are my bank are going to not help me any further. I had been given a lifeline, and I threw it away.

The claims have been raised, but it looks so suspicious and I’m very worried that they’re going to think I’m trying to fraudulently claim once they look at it. I’ve of course, explained this to them but I’m not so confident. It doesn’t help that on my previous chargebacks, they locked my bank account and had to take a look at the claims further to make sure they weren’t fraudulent. There’s 7 claims raised all with multiple transactions on each, and it looks so bad. My statement is a mess.

Getting the money back isn’t the issue for me, as I’m sure it won’t be for most of you here. The issue is addiction, and without proper help it’ll never get better. PLEASE take my situation as an example of what happens if you think you can freeroll the casino. They always get it back.

If anyone has any advice on how I can seek further help, please let me know.

TheGambler
10 months ago

Hi


would you be able to help me with bitsent/quickbit


any help would be appreciated

s26f8yg29c
10 months ago

Thank you for sharing your story.

It is so difficult having a gambling addiction, my ex got me I to gambling at arcades but they got mein to 50k of debt as I had the better credit score so was always getting loans or credit cards. I have a trust deed now but the seed was planted.

Do you mind me asking which bank you were with and what you said to them to start the process and how long it took?

Sorry for all the questions.

10 months ago

Does anyone have experience with mrsloty.com?

They don't respond to the support email at all and I can't log into my account.

According to the reviews, they don't seem very credible.

Probably operates in the UK.

I would be grateful for any information.

Automatic translation:
10 months ago

Unfortunately you have absolutely no chance of recovering anything from them, the biggest scammers out there, literally fake games. They will also NEVER stop emailing you promotions.


Only chance would be through your bank.

10 months ago

But surely the banks will be like in my case anyway, there is 133 transactions to pixeleum.lo and 77 to finnart.lo plus countless others surely it would look more Sus that you keep trying to buy goods from the same merchant after not receiving them the first 10 times.

10 months ago

In your case it is a little different yeah! You would have to admit it really.

melrao007
10 months ago

Hi, no worries. Ask away and I’ll try help as much as I can.

I bank with santander, they are with Mastercard. The first chargebacks were raised under ‘goods and services not received’. I was actually denied the first time, as they raised it as fraud and then had to reopen them.

I’ve followed this procedure again for the new chargebacks raised. Basically, you should be claiming you never received anything from the merchants shown on your statement, because technically you haven’t. You’ve paid for casino credit, not whatever the merchants are listed as selling. I would still admit you have a gambling problem though, I think the bank appreciated my honesty and that’s why they helped. I’ll post updates here on what happens with my second bunch of claims.

s26f8yg29c
10 months ago

Ah I see, I've been truthful and told them they are gambling transactions and I have a gambling block but these transactions have different MCC so gets by gambling blocks. I've also told them I have a Protected trust deed "Scottish bankruptcy" which I have to supply bank statements for and all these transactions state retail or bills and I can't explain that to my trust deed people. I'm hoping I get some back, looking trough all my transactions it should be about 18k

melrao007
10 months ago

You better watch as I had a trust deed if they find out you gambled 18k it might fail as that money should have went towards your debt its meant to be that you have enough to live on and it frees you from debt and you cannot take out loans etc

Edited
calumharris deleted the post
xbigguyxxx
10 months ago

I've been fobbing them off, they want to do a review and get my last 3 months bank statements but ve not sent them, I'm still paying them monthly just not answering their calls. Il do a review once the last transaction is past 3 months, I've got another bank account that I started using for these transactions that they don't know about.

Anonymized960 deleted the post
melrao007
10 months ago

Ok just be careful as another bank account can show on credit reports the reviews are stressful I am glad im out of it but it takes about 3 years after it to rebuild your credit score I would never do it again

xbigguyxxx
10 months ago

Awe don't, I know I have 18 months left, this was all because of an ex that basically controlled all the finances and left me in ruins!

xbigguyxxx
10 months ago

Also I've stopped the online gambling I'm sick of it, doing it online doesn't seem real so it's easy to get sucked in. Never again, I just hope that I get some money back!

melrao007
10 months ago

Ok I hated it I had to do it though as no other way out but it was 5 years due to my equity and years after to rebuild my score I would do a DAS now if I had to stop the online gambling and get help you will get through it all

melrao007
10 months ago

Gone 8 months without gambling now myself. For the money saved, I have been able to buy a nice vacation for me and my family for first time in 4 years!! (I have no debts other than house loan). All of the chargeback went to the house loan, to get that even lower.


A good thing I think about the money, and what YOU actually can do with it.

If that is a travel or just a beer. Everything helps🙂

poppyr
10 months ago

Do you have an email for them. I never get a response from the email i have

Anonymized960 deleted the post
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