Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 415)

Thank you I'll give it a go I did ask for my transaction info in a previous message and she just didn't respond to that question but referred to responsible gambling instead but I'll word it differently this time thanks.

Funny you sound just like me and my situation they claim to be trying to adhere to all the responsible gambling and all that when in fact they are no better than the other overseas crap.

They'll give you the run around, anything that directly ties you to them, they won't send to you. They always revert to default responses of terms and conditions or responsible gambling and how it's your responsibility to check where you're gambling and if they're licensed in your jurisdiction. Basically anything they can to attempt to absolve themselves of any wrongdoing.

They were not raising them I said it was a link I clicked on they said is vishing scam not chargeback you could try saying you never got stuff but they ask for loads of info the whole thing took months the guy going on about cifas is talking nonsense thats a casino rep

I think we're in a very similar, if not the same situation, my dispute is with goldenbet. They've refused to give me any information regarding merchants used, denied my SAR request, i even tagged them in emails with various authorities to which they started replying separately instead of within the email chain as they had done prior. Whenever i back them into a corner conversation wise they just revert to the default ToS or responsible gambling posts, which in most cases isn't relevant to the conversations we were having. They have slipped up though a few times e.g. their website states they're with Santeda International, and i have an email where they state they aren't affiliated with that company.

Goldenbet is one of the Santeda lot I believe. Someone a few days ago mentioned Mario Fiorini was the CEO of that company. Can anyone see where that was mentioned? Is there more info on that at all? Finding the CEO I think is helpful to provide evidence of corruption to banks, authorities etc

Yep I asked another casino from their group mystakes for their merchants information since they wouldn't refund back and they told me they wouldn't be providing that information so I know what my answer is gonna be across the board but will try once more. It's very exhausting this is it's been 3 months trying to get this sorted but on the plus side the focus has been on defeating them rather than playing on them. I hope it's had that affect for most people here.

I put it in search at the top and only your post is coming up but I'll look into it thanks you definitely helpful to find ceo.

100% a casino rep, the wording of the sentences and the things they were saying made me think they aren't even based in the UK, then the mention of the companies they used in regards to 'salary' payments being deferred to their wife's account, they aren't used in the UK. Red flags popped up from that accounts first post almost instantly.

They're definitely Santeda, but i've got an email where they state they aren't, whole things is incredibly shady, even by offshore casinos standards, also read here Santeda used to be OnyXion or something along those lines but rebranded?

I've seen Mario Fiorini mentioned as a CEO and Andreou Theoklis or something along those lines? I think a lot of these people are basically just phantoms to register shell companies, i can't find anything about Santeda other than the mentions from their 'Casinos', they don't have physical offices, only virtual ones and there's no website for them either.

Yip I smelt a rat right away so never bothered to write anything then got involved as it was becoming annoying !

I also had a similar response from Donbet by the way when I backed them into a corner regarding their T&Cs. I asked them who they had a license with and they said it's on their T&Cs. If you look at their T&CS it refers to Santeda and a gambling license number for Cosmobet. I said that's all well and good but who does Donbet have a license? They said, a few times on emails, they are an independent website and can't comment on third parties.

So they are claiming they aren't Santeda, despite their T&Cs saying so and payments coming in being from there. Good fuel to the fire when you talk to your banks.

Donbet and Santeda affiliates always reply eventually if you keep prodding them and they'll just keep digging themselves into a hole that could help

Issue with my claim is the casino went through a NikoTPF merchant, which they could argue isn't anything to do with Goldenbet and vice versa, also my bank is horrendous with dealing with this and pretty sure hasn't investigated properly due to me admitting i gambled, the MCC is digital games and goods, not gambling but they treated it as such. I sent a whole bunch of evidence and email logs which they rejected in under 50 minutes, would have taken a whole lot longer to read through it, let alone come to a decision...

They just give you the run around pretty much when you contact them directly, i have got to say, these casinos are smart in how they run this scam, but as more people fall foul to it, the banks, licensing bodies etc will pick up on it, and eventually these guys will get caught. They have to have some kind of paper trail to register the shell companies, and that's where they'll get caught.

Same with LuckyBarry they told me they were independent I couldn't actually see where they are based at. They were looking into refunding me told me I needed to verify my account first by sending card proof of three cards I used and driving licence even tho they wouldn't let me withdraw last year because they couldn't except driving licence only passport they didn't end up refunding me in the end probably because it was for alot I did get a refund from ninecasino very small amount deposited there seems the larger your deposits the more unlikely they refund.

Same here keep getting various responses one minute they are independent next they are santanda it's very odd i have gone down the iga route. But what i have found is that these companies are owned by shareholders which then in turn their stocks are traded on the stock market to launder their dirty money .The corruption comes from the top as by what I have read in numerous articles .These shareholders are government official ect making these laws hence why there is no real laws in any jurisdiction as they are all corrupt and have their hands in pie .

It doesn't depend on the amount of the deposit. It depends on whether the deposits made have already been exchanged for cryptocurrency or not.

Well why did ninecasino refund and luckybarry didn't the only difference there was one was for thousands and the one that paid was for hundreds!

Why is the banana crooked?

My payment service refunded me 3700, but further payments totalling 780 euros were not refunded because the smaller amount had already been exchanged.

How would you know that?

It also makes me wonder when they say They do not have control over 3rd party payment providers .🤔I find this hard to belive .If that was the case then how do they recoup the funds from these merchants to add to players accounts ?They must know .If not Then it's the payment processing agent that they use to process funds that are responsible for outsourcing these transactions to these dodgy 3rd party merchants which the casino should also should be held responsible for as they should be solely responsible for all transactions and make sure that they are acting lawfully. or am I reaching ?