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HomeForumGeneral Gambling DiscussionQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 373)

3,662,275 views 19,873 replies |
2 years ago
A little warning here for the CG Community: Casino Guru is an open platform where everyone is free to share their thoughts and opinions. We believe in free speech and try to be as non-restrictive as possible. That said, please remember: just because something is posted on the forum doesn’t mean Casino Guru agrees with it or endorses it in any way. We’re really happy to see players engaging in conversations, debating respectfully, and having fun doing so! That’s why we created this platform. However, we’ve noticed a growing trend – not just here, but across other platforms too – where some players, after losing money fairly in a casino, look for ways to get those funds back through their bank or payment provider, often by filing chargebacks or making false claims. We’d like to warn you: this behaviour is not only unfair – it’s also very risky! We’ve already seen and heard stories (here and elsewhere) of people who got into serious trouble trying to go down this route – including closed casino accounts across multiple platforms, closed bank accounts, debts, and even lawsuits (attempted fraud). Attempting fraud or misrepresenting the truth to a bank or provider is never a good idea and could have lasting consequences. So here’s our friendly appeal to all Casino Guru community members: Stand up against unfair and dishonest casinos. Use our Complaints Resolution Center if you need help – you don’t have to fight alone. But please don’t try to get back money you’ve fairly lost. It’s simply not worth the risk. Thanks for being part of our community – and have a great day!
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Lucid_1337 deleted the post
11 months ago

Is it impossible to get money back from some casinos that had a Curacao license when you played but have now gotten a Costa Rican license. I guess it's over?

Automatic translation:
Lucid_1337
11 months ago

Isn't it a no-brainer? Curacao casinos also don't have any licensing authorities that care, so whether it's a license from them or Costa Rica depends entirely on the goodwill of the specific casino.

Are you planning to get your money back directly from the casino? The license doesn't matter if you make a card complaint.

Automatic translation:
babsbh
11 months ago

when you raised the chargeback, what was the reason given to the bank?

if you went down the road of incorrect mcc code, escalate it as far as you need to and you will win.

if you disputed it saying items not received etc then still go ahead with it as they will have to prove they provided a non casino service if that makes sense. Dont worry it can be a bit of a waiting game but you will win hopefully by the end.

Westernbrother
11 months ago

Thank you - they left it until day 28 to contest aswell I thought it was over and done with! The bank had it raised as good and services not received - just have to see what happens I suppose - I never even heard of pre arbitration 🤷‍♀️

mrkrm deleted the post
mrkrm
11 months ago

He's already uploaded what he sent tho!?

Waldo1984
11 months ago

Where is it?

Anonymized960 deleted the post
Westernbrother
11 months ago

It was goods and service not received - they waited until day 28 and then reversed it back - now my bank says that they can start pre arbitration- I’ve never even heard of this - suppose I’ll just have to see what happens

11 months ago

Hi guys, I have a question.


I have a bank account that is due to be closed in ten days. I won over £500 in disputes the other day in this account but they are not letting me transfer the funds until my account is closed? Can they do this?

Applesandpears93 deleted the post
Anonymized960 deleted the post
mrkrm
11 months ago

Page 370

Vkieranc
11 months ago

Why are they closing the bank is it because you did chargebacks? I think they can do it it depends on circumstances! I'm sure if you go into the bank with id and explain you can take out your money that way.

11 months ago

Who is KTM Warsaw does anyone have any contact details?

Automatic translation:
babsbh
11 months ago

Its basically the stage before mastercard steps in, but this will be really bad for the merchant so they will settle this in your favour before it gets to that as mastercard can look into things in more detail and prevent them from using any mastercard in the future.

Waldo1984
11 months ago

Hi mate yeah it is because of those I assume. I went into branch with ID and still wasn’t allowed my money…

Westernbrother
11 months ago

Would that be the same for visa as well cause i was using a Visa card ? And do you know roughly how long the process takes ? I don’t understand why they didn’t just accept the first chargeback then if they knew the next stage could happen

Anonymized960
11 months ago

Yes it as. And yeah they did but what grounds to they have

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