The 3rd party operators featured on this page are featured on a non-commercial basis with no commission arrangements in place. 21+. Gambling Problem? Call 1-800-GAMBLER.

HomeForumGeneral Gambling DiscussionQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 369)

3,661,452 views 19,869 replies |
2 years ago
A little warning here for the CG Community: Casino Guru is an open platform where everyone is free to share their thoughts and opinions. We believe in free speech and try to be as non-restrictive as possible. That said, please remember: just because something is posted on the forum doesn’t mean Casino Guru agrees with it or endorses it in any way. We’re really happy to see players engaging in conversations, debating respectfully, and having fun doing so! That’s why we created this platform. However, we’ve noticed a growing trend – not just here, but across other platforms too – where some players, after losing money fairly in a casino, look for ways to get those funds back through their bank or payment provider, often by filing chargebacks or making false claims. We’d like to warn you: this behaviour is not only unfair – it’s also very risky! We’ve already seen and heard stories (here and elsewhere) of people who got into serious trouble trying to go down this route – including closed casino accounts across multiple platforms, closed bank accounts, debts, and even lawsuits (attempted fraud). Attempting fraud or misrepresenting the truth to a bank or provider is never a good idea and could have lasting consequences. So here’s our friendly appeal to all Casino Guru community members: Stand up against unfair and dishonest casinos. Use our Complaints Resolution Center if you need help – you don’t have to fight alone. But please don’t try to get back money you’ve fairly lost. It’s simply not worth the risk. Thanks for being part of our community – and have a great day!
1...368 369 370...1,091
Add post
Gojira7346
11 months ago

100% is, same statements same country etc.

11 months ago

I'm thinking the same, pretty sure the user you're thinking of is Katze or something of the sort

11 months ago

YEP INDEEDY🤫🤔

Martin61 deleted the post
Anonymized825
11 months ago

Yeah i read a message and a half and immediately thought it was them, pretty sure they got banned before for rubbing multiple people the wrong way. Seemed to have no interest in helping people or being productive.

11 months ago

The rules have been revised, but has corruption been combated?

Automatic translation:
11 months ago

Too early to tell, we will have to wait and see how it plays out still very early days .

Martin61
11 months ago

Not sure hun, haven't heard or read anything but i may have missed something .

Martin61 deleted the post
Anonymized839
11 months ago

Now that’s quite a statement.

I don't mean you any harm, I just ask a lot of questions. I also want to tell you that there are always two sides to a coin and you always have to look at things from two perspectives.

You have tunnel vision that only looks straight ahead; everything else is blocked out, and this can be dangerous.


In Germany, it is currently the case that players who have received money have to pay it back to the casino. The casino has sued the player!

Things can quickly go the other way.


Useful:

The legal situation is usually the same or there are slight differences. In addition to the Civil Code, there is usually also a Payment Service Provider Act that is mandatory for banks. Banks may reject a chargeback because of the latter because the bank has fulfilled its obligation.

Ask about the legal basis for the rejection and mention that bank internal guidelines are not accepted as an answer


Terms and Conditions of the Casinos:

Not valid because no legal transaction has taken place, there are no terms and conditions for illegal services regardless of whether the terms and conditions have been agreed to or not, simply not valid because the law takes precedence. However, the casinos don't give a shit about the law


Chargeback of bank transfers:

Not possible. Only possible with the consent of the recipient, costs of €10-15.00 per transaction. So if you have 100 transactions, you will probably end up losing €1000.00 if the merchant says no.


Payment blockages:

Continuously report to the FCA with the addition of evidence. This allows banks to block payment services, applies to card and transfer


Blocking tools:

Install Gamban, so you can no longer access a casino website


online banking:

Cancel temporarily, only use the card to withdraw money from ATMs. Or entrust your online banking to a friend who knows about your addiction. So that you are never tempted again

Automatic translation:
Anonymized795
11 months ago

Have you any evidence for that example cause I thing it's big lie.. the illegal casino sued the player I'd love to see the evidence

Anonymized795
11 months ago

The way I see it it's the internet and given the amount of casinos there are on it you have to know something is up. If you have deposited a lot of money, gambled it and lost that's tough luck that's what your paying for, you know the risks. If you choose to open an account with a casino that's not licensed in your country with their laws that can be enforced by them with fines and closures because you GameStopped your self. Then you come on here and see a discussion stating incorrect merchant codes and you all think you should get your money back.

I'm GameStop 5yrs and new the risks I could see my deposit transactions going to Nigeria Russia and other places but carried on. I lost a lot of money mostly because I think the. slot providers are corrupt using AI learn your betting pattern technology and the RTP going down the more you play so stopped, I don't even trust UK casinos as the reason I GameStop was because the process was always the same= win at first then it gets worse.

But good luck to you if you get your deposits back think again about gambling it away 😭

I did one charge back for £390 deposits at Ninewin, the reason being I won £2000 and the refused to pay because of clause 4.2 in their terms and conditions which makes any player illegal from the UK to play for real money. I was verified by them passport bank statement and phone number. I told revolut what had happened and they got my deposits back. A fair case for using charge back


Hirpo
11 months ago

https://www.derstandard.de/story/3000000233172/warum-vielen-gluecksgamern-nun- Klages-von-onlinekasinos-drohen-koennten

Was Austria not Germany, sorry. But the law in Austria is the same as in Germany


And on the subject of illegal gambling and reporting to the police (reporting to the police is done by all banks) you can search for yourself on Google.


Who is lying?

Automatic translation:
Anonymized766
11 months ago

I would like an answer to the following question:


When you register at a casino, you don't know that it is an illegal casino, do you? Or how do you find out?

Edited
Automatic translation:
Anonymized795
11 months ago

Good article but that 100% won’t happen in the UK we have the gambling act and not ruled by some tin pot dictatorship like the EU

Anonymized795
11 months ago

First of all, the article you are referring to discusses a single case out of the thousands that occur. The casino in question requested a police report related to the winnings, which is an isolated incident. As far as I know, there has never been any case where a bank has asked for a police report in such a context. It's important to avoid generalizing such isolated incidents, as they don't represent the wider reality. We should refrain from spreading misconceptions or creating unnecessary panic

Hirpo
11 months ago

I could post 10-15 links here from another forum where players were reported by the bank for illegal gambling in Germany. The banks have filed criminal charges with the police for money laundering and illegal gambling. By the way, players have been reported by the banks for several years.


I am not stirring up unnecessary panic, I am telling the truth, just as well-known German lawyers are currently issuing increasing warnings not to comment on such criminal charges.

@ Moderators here in the forum: Can I post the links?


If that's ok, I'll post the links.

Edited
Automatic translation:
Hirpo
11 months ago

100% correct we don’t know the ins and outs of that case, could of hacked the site, cheated on games used stolen money to play etc. Who knows, I would be surprised to see multiple cases where this happens. In the UK they would have to go to the police and say we know as an unlicensed casinos we shouldn’t take money but please get it back for us. Bit like a drug dealer getting robbed would he report that to the police?

Again it is the company not the person who is responsible in the UK.

Anonymized795
11 months ago

Casinos have caused significant harm, destroying countless lives due to gambling addiction. This issue affects individuals and families alike, leading to severe financial, emotional, and social consequences  gambling establishments are designed to exploit human vulnerabilities, using sophisticated psychological techniques to encourage excessive play  blaming solely the individual while ignoring the systemic exploitation by the industry is neither fair nor productive. Both the operators and the regulatory frameworks have a duty to mitigate harm and protect those who are most vulnerable.

Anonymized825
11 months ago

You have freed yourselves from the dictatorship 😉


The criminal charges are based on local law. EU law does not really apply here 😉 I am only aware of the possible consequences of these posts 😉

Edited
Automatic translation:
11 months ago

In the UK I’m not saying they wouldn’t try but they would have to admit to breaking the law, as previously stated it’s the operators who are held to account/at fault here not the player. Now if the player was using stolen funds or cheating the actual game then that’s a different story but an unlicensed operator bypassing the system themselves are like my not get involved. The banks could investigate for fraud but again the "fraud" wouldn’t be against the bank so I very much doubt they would pursue/even be able to. I work in the financial industry and if the banks are not at a loss then the chances are they would claim civil matter between merchant and player.

Anonymized825
11 months ago

Also this should allay any scaremongering going on for the UK based players.

1...368 369 370...1,091
Go to pageof 1,091 pages

Add post

flash-message-reviews
User reviews – Write own casino reviews and share your experience
Trustpilot_flash_alt
What’s your opinion on Casino Guru? Share your feedback
PP Forum Xmas Competition flash 2025
Share your winnings from Pragmatic Play slots — we’re giving away prizes worth $3,000!

Follow us on social media – Daily posts, no deposit bonuses, new slots, and more

Subscribe to our newsletter for no deposit bonuses, free tournaments, new slots, and more.