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HomeForumGeneral Gambling DiscussionQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 366)

3,647,499 views 19,831 replies |
2 years ago
A little warning here for the CG Community: Casino Guru is an open platform where everyone is free to share their thoughts and opinions. We believe in free speech and try to be as non-restrictive as possible. That said, please remember: just because something is posted on the forum doesn’t mean Casino Guru agrees with it or endorses it in any way. We’re really happy to see players engaging in conversations, debating respectfully, and having fun doing so! That’s why we created this platform. However, we’ve noticed a growing trend – not just here, but across other platforms too – where some players, after losing money fairly in a casino, look for ways to get those funds back through their bank or payment provider, often by filing chargebacks or making false claims. We’d like to warn you: this behaviour is not only unfair – it’s also very risky! We’ve already seen and heard stories (here and elsewhere) of people who got into serious trouble trying to go down this route – including closed casino accounts across multiple platforms, closed bank accounts, debts, and even lawsuits (attempted fraud). Attempting fraud or misrepresenting the truth to a bank or provider is never a good idea and could have lasting consequences. So here’s our friendly appeal to all Casino Guru community members: Stand up against unfair and dishonest casinos. Use our Complaints Resolution Center if you need help – you don’t have to fight alone. But please don’t try to get back money you’ve fairly lost. It’s simply not worth the risk. Thanks for being part of our community – and have a great day!
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Anonymized839
11 months ago

It looks same site as checked certificate looks like change in URL also to bypass block restriction maybe site was closed down and its been opened again as on the certificate there is 2 highrollers.com

I will get my son later to tell me exactly what it means as he is a cyber security and software developer engineer. He's trying to teach me stuff but Gosh it's gobbledygook to me he just reels this stuff of like it's easy peezy and that coding crap my granddaughter is 8 and learning it omg but she loves anything like that takes after her daddy 👨

Anonymized839
11 months ago

Why are all my post getting flagged for reviews ??

11 months ago

Another try, Anyone with info on KTM Poland?

11 months ago

Another update I've had responses from vipzino, kinghills and memocasino all stating they are refunding me. All this has happened this morning....

11 months ago

Well yes that is it we are addicts and seek out poorer answers to feed the habit but these sites are like the evil dealer trying every trick to get you to part with money flooding you with texts etc selling details to the dark web rigged games you name it could go on all day ! and they would take £500000 from you if they could no questions asked

11 months ago

I'm sorry I probably got lost, and I do not want to say anything stupid.

The way I see it, despite many countries having become extremely regulated, when it comes to specific situations like merchant codes, there is no clear procedure to get that at least checked.

Based on what I have read here so far, no wonder many players feel like the involved parties or authorities don't want to get involved much. In my opinion, such a situation can only be resolved through cooperation; each side does its part by explaining and thinking through. It's a creative process. Sadly, as far as I can see, even in my life, we live in a world affected by extreme precaution caused by applicable laws. Something like that pushes common sense or even the ability to resolve "official" issues away because each not-so-clever or self-preserving decision may have legal consequences.

Or, it is stupid opinion and I'm overreacting.


Dingdong5
11 months ago

Hi mate, just a question. On what grounds are they refunding ? Just curious about what I can do .

Cheers

Dingdong5
11 months ago

Are you getting refunds directly from the casinos or the actual merchants?

Waldo1984
11 months ago

These are directly from the casinos.

I used wrong mcc codes with all 3 , all 3 are linked and sister sites and I've had success with them all directly through their email support. I used the template in here about transaction laundering and wrong mcc and they've all agreed to process. Whether it comes through or not we shall see but they have all agreed in writing this morning.


Secondly ivd just had 2 charge backs get approved saying they're going to temp refund me. Again used wrong mcc. Let's see

rink58
11 months ago

Wrong mcc codes. I used the template on herr and made it my own

Martin61
11 months ago

Agreed Barclays are decent

Anonymized795
11 months ago

It is illegal in the UK no gambling site can take payments without having a UKGC licence we have a law that is called the Gambling Act I suggest you don’t comment on UK issues if you don’t know the basics.

Dingdong5
11 months ago

That’s good mate. I can’t get anywhere with refunds from jokabet despite being a sister site

Dingdong5
11 months ago

Awesome keep pushing them I'm doing same.

Vkieranc
11 months ago

Did you use the template and did u received the refund from jokabet??


How long did it take from original confirmation to get the money if so

Dingdong5
11 months ago

Yes mate had multiple emails back and forth used all avenues I could. Nothing back.


cureently have an ongoing complaint with them on here.


they’ve refunded everyone else but me it seems, i have no idea why

Anonymized825
11 months ago

I suggest that you read my posts carefully.

If a merchant uses fake codes and disguises casino transactions as shoe purchases, does the bank automatically know the payment is for gambling? If I don't know about something, I can't be held responsible for it.

In the end, the transactions have been verified (3D-Secure or Verified by VISA), which means the bank is no longer liable, and everything else is a civil law issue.

If every bank checked every transaction, a transfer or card payment would take several weeks. The merchants survive because WE are still so stupid and throw money into the mouths of the illegal providers.

If I steal your car without you noticing and drive into a speed trap (50 km/h too fast), do you think it's fair that you get punished for it?

I think the Casino Guru forum is the wrong place to discuss this topic further. Casino Guru tolerates this discussion, but complaints are rejected if you refer to an invalid license. In that case, it's the player's own fault. Find the error!


Do you know how to solve the problem?

If you sue a provider, casino or payment service provider, the courts will have decided and passed a verdict on the matter, and the providers will be deterred. The main problem is the British government, laws are being introduced to protect consumers, but they are only being implemented half-heartedly. Banks are not lawyers and are not in a position to assess the legal situation of a credit card payment.

Another point is your letterbox companies. Especially in London, various people can simply register a company in an office building and work from abroad. Your government should also work on this. As long as nothing is done about it, the problem will remain forever.



Automatic translation:
11 months ago

This is another thing about the Curacao casinos that are using third part payment methods:


Curaçao eGaming Regulations on Third-Party Payment Solutions and Incorrect Merchant Codes

Curaçao eGaming, as a well-established licensing authority for online casinos, enforces strict regulations to ensure that all licensed operators adhere to international standards of fairness, transparency, and consumer protection. These regulations are designed to protect players, ensure legal compliance, and prevent fraudulent activities, including issues related to third-party payment solutions and the improper use of merchant codes.

1. Third-Party Payment Solutions

Curaçao eGaming requires all licensed operators to ensure that payment transactions are processed through reliable, secure, and properly regulated payment providers. The use of third-party payment processors is permitted, but these processors must be fully compliant with relevant financial regulations and ensure that they are registered with appropriate regulatory bodies.

Operators must ensure that:

Payment providers adhere to anti-money laundering (AML) and Know Your Customer (KYC) regulations.

Transactions are conducted transparently, and customers' financial data is securely handled and encrypted.

Third-party providers are legally authorized to process payments and are fully regulated to prevent illegal activities, such as money laundering.

Failure to comply with these rules can result in serious consequences, including penalties, suspension of operations, or even revocation of the operator’s gaming license.

2. Incorrect Merchant Codes

Merchant Category Codes (MCC) are used by financial institutions to categorize transactions, which helps prevent fraud and ensures proper reporting of payments. Curaçao eGaming mandates that all casinos and online operators use the correct merchant codes for transactions related to gambling.

Using incorrect or manipulated MCCs to disguise gambling transactions is considered a breach of financial integrity regulations and can lead to significant legal consequences. Casinos that use incorrect merchant codes to bypass payment restrictions or evade regulations are in violation of Curaçao eGaming’s standards.

These violations can result in:

Penalties and fines for improper handling of transactions.

Revocation of licenses for serious or repeated violations.

Increased scrutiny and audits by regulatory bodies to ensure future compliance.

3. Consequences of Non-Compliance

Curaçao eGaming takes any violations related to payment processing and incorrect merchant codes very seriously. If an operator is found guilty of manipulating payment methods or using fraudulent merchant codes, they can face:

Revocation of their license to operate in Curaçao and potentially other jurisdictions.

Legal actions from both the authorities and affected customers.

Heavy fines imposed on the operator, which could negatively impact their business operations and reputation.

For players, if they believe a casino is using improper merchant codes or third-party payment processors that do not comply with regulations, they have the right to report these issues to Curaçao eGaming and other relevant authorities.


This means that they must refund the deposits.

Vkieranc deleted the post
winnerdude
11 months ago

Only problem with this is you go to curacao egaming and they won’t help.


I tried but they said that said casino wasn’t licensed by them even though it was

Anonymized755 deleted the post
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