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HomeForumGeneral Gambling DiscussionQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 321)

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2 years ago
A little warning here for the CG Community: Casino Guru is an open platform where everyone is free to share their thoughts and opinions. We believe in free speech and try to be as non-restrictive as possible. That said, please remember: just because something is posted on the forum doesn’t mean Casino Guru agrees with it or endorses it in any way. We’re really happy to see players engaging in conversations, debating respectfully, and having fun doing so! That’s why we created this platform. However, we’ve noticed a growing trend – not just here, but across other platforms too – where some players, after losing money fairly in a casino, look for ways to get those funds back through their bank or payment provider, often by filing chargebacks or making false claims. We’d like to warn you: this behaviour is not only unfair – it’s also very risky! We’ve already seen and heard stories (here and elsewhere) of people who got into serious trouble trying to go down this route – including closed casino accounts across multiple platforms, closed bank accounts, debts, and even lawsuits (attempted fraud). Attempting fraud or misrepresenting the truth to a bank or provider is never a good idea and could have lasting consequences. So here’s our friendly appeal to all Casino Guru community members: Stand up against unfair and dishonest casinos. Use our Complaints Resolution Center if you need help – you don’t have to fight alone. But please don’t try to get back money you’ve fairly lost. It’s simply not worth the risk. Thanks for being part of our community – and have a great day!
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Ldiamond23
12 months ago

It’s definitely them they just don’t want to reply because they don’t want to refund you lol. I’m in a dispute with my bank for them Jsut tell your bank goods not received and explain the service you bought from them and they will contact the merchant and the merchant won’t reply so u win

Vkieranc
12 months ago

I wonder if thats zapdigitalgoods - cause I have that on my statement spelt in full. Not sure who they are if they are the same.

12 months ago

Anyone that help me with Eduntage or IWC will get rewarded!!

Ldiamond23
12 months ago

Are you referring to artstrid.com?go to the website and look for the address if its based in Ireland then it is the correct company they asked for bank statement and card details for me also and ignored emails for weeks until I sent that final email saying we are banding together taking legal action

Anonymized839
12 months ago

No sorry im talking about mastertools

Vkieranc
12 months ago

I feel like I cant raise anymore with my bank before they tell me to do one and close my account 😂 tbf i tried to raise partbusters with revolut and they said no so i raised it with FOS and theyre reviewing the case now. Did you get any response from mastertools at all?

Edited
Anonymized839
12 months ago

I didn’t get any response but the refund has just landed, hoping the rest come through soon. I do think these two companies are linked. I remember when Jokabet refunded it was done over multiple transactions over two days, be amazing if this is the case before Xmas and the 45 day crap the bank want me to wait.

Anonymized755 deleted the post
Anonymized755
12 months ago

Sounds like you will get that! Fingers crossed for you. Also show up as Northampton for me on mine.

Hirpo deleted the post
12 months ago

What was the final email you sent them mate? And their final response?

12 months ago

just told them my bank was investigating them for fraudulent transactions and was processing chargebacks but if they refunded me I’d call it off(obviously the chargeback bit was true but fraud investigation wasn’t)I just kept emailing them over past few weeks saying that my bank was investigating and getting ready to take action and all would be forgotten if they refunded

henrysykes13
12 months ago

This is the route I have gone, said the bank will be charging them for costs etc even if that is a lie….

12 months ago

These are the ones I am having major issues with skinsonly Kashia*empire they tried emptying my account for €750.00 but bank flagged it and gamingstore if anyone could shed any light on these I would be much appreciated

Anonymized755
12 months ago

Nothing on quickbit or payop sorry. The first point is ensuring you tell the bank that you haven’t received anything despite what the merchant says, if they link it to gambling I would then say they bypassed the blocks using incorrect MCC 12.7 invalid data is the chargeback on VISA.

Ensure you log a complaint with the bank if you don’t get what you want, ideally they log the chargebacks that they haven’t as this gives you the chance of a refund if merchant doesn’t respond. If the bank won’t log the chargebacks or won’t contest them, and reject the complaint you can go FOS.

With payop have you tried chargeback with the bank?


Vkieranc
12 months ago

No its not.


its https://mastertoolsmania.au/


same owner as gamingstore, https://gamingonlinestore.com/

Edited
12 months ago

https://www.financial-ombudsman.org.uk/decision/DRN-5061384.pdf


FOS siding with the bank on this one isn’t great news!

n4t7wsrz2w
12 months ago

Suppose the only saving grace is FOS isn’t like case law whereby decisions set a precedent, other decisions will get approved and some rejected. The issue here is in my opinion getting the banks to raise them, as per others on here if you can get them to raise under incorrect MCC then the chances are you will win the chargeback.

I think anyone with Mastercard must now use goods not received.

Ldiamond23
12 months ago

u thinking that’s Zpdg?

Anonymized825
12 months ago

Yep agreed. I guess the issue if you go down the goods not received route is how would that be perceived by FOS if it eventually ended up there..

Vkieranc
12 months ago

Potentially same letters? Maybe?

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