HomeForumGeneral Gambling DiscussionQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 320)

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2 years ago
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Ldiamond23
1 year ago

Yes the bank did them 100% win on them

Anonymized755
1 year ago

I had success with Barclays, is it debit or credit card?

I had a refund on the credit card under incorrect MCC, no idea if merchants have responded as I had the same sort of "still under investigation" and give 6 weeks but assumed this was a generic response from Barclays as gambling is blocked on credit cards and I can’t see how the merchants could challenge this.

Let me know what I could potentially assist with, also there are enough of us on this forum to help out.

1 year ago

Update on my bank. If you are in Australia and with Mastercard the bank won’t side with you no matter if it’s incorrect MCC. After losing 20k AUD in 3 months and raising up the complaint they have offered me a final direct refund from the bank themselves for 1k.


I hope and wish everyone the best on your journey in getting your chargebacks from these scam casinos. Please stay strong and never ever gamble again.

Anonymized755 deleted the post
Anonymized755
1 year ago

Others may be able to assist with merchants responding as I know a few have challenged it back, maybe need to share what they have said as if they have made up your details then go back to bank and notify them you didn’t sign up/receive the goods etc.

Regarding the bank refunding, if no response then they will refund they won’t deny you a refund, I suggest contacting them for an update and if they need more time request they update you in regards to any challenges. If no challenges then request a refund, the issue I had with Barclaycard is unless you actually speak to disputes then the handlers are not the best, again call them and ask to speak to disputes they will give you the correct answer. Assuming no response then you should get the refund pretty quickly.

Regarding the addiction well done on already being signed up to Gamstop have you also tried to install Gamban it’s free UK residents I think available through talk, ban, stop?


Anonymized755 deleted the post
1 year ago

I have a question: do I’ve taken out multiple loans and cleared my credit card debts, I emailed the credit card companies multiple times saying I’ve got an addiction and I want my account closed and card blocked. They didn’t do this and I’ve maxed out the credit cards again. I’ve put another complaint in to clear my debt, if they do not uphold this do you think that the financial obundsman will side with me or the credit card companies?

1 year ago

Just wanted to let you all know I’ve got all money refunded from Artsrid and Finnart, they hadn’t responded in 2 weeks but all money come into my bank today.

1 year ago

Can anyone help with partbusters & master tools?

henrysykes13
1 year ago

What was the final email you sent them mate? And their final response?

henrysykes13
1 year ago

I’ve just had one from finnart another 6 to go and 4 on artstrid hoping they come back in now before Xmas.

henrysykes13
1 year ago

Mine too i got refund i sent them a scathing email basically saying that I could see that I am not the only person they are fobbing off with the fake email saying refund had been issued .And all the people whom have had these emails are now joining forces to bring legal action against company received funds yesterday

Anonymized839
1 year ago

Could u forward all emails u have with them? To kieranclutterbuck1@gmail.com

Anonymized839
1 year ago

what do these show up

as on your statement? Do they just show up as finnart and artstrid

Ldiamond23
1 year ago

Astrid

Ldiamond23
1 year ago

Mastertools is a Dutch company

Vkieranc
1 year ago

support@artstrid.zendesk.com

1 year ago

Still looking for merchant name "ZPDG" if anyone has their info

1 year ago

I still need help with Kashia plz

Vkieranc
1 year ago

I thought this was. they ignored my emails and i wrote a TP review and they sent back a lengthy email how it wasnt them and asked for my bank details and statement and then didnt reply again. They got my TP review removed

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