I had success with Barclays, is it debit or credit card?
I had a refund on the credit card under incorrect MCC, no idea if merchants have responded as I had the same sort of "still under investigation" and give 6 weeks but assumed this was a generic response from Barclays as gambling is blocked on credit cards and I can’t see how the merchants could challenge this.
Let me know what I could potentially assist with, also there are enough of us on this forum to help out.
Automatic translation:
Davesyd
Bronze
1 year ago
Update on my bank. If you are in Australia and with Mastercard the bank won’t side with you no matter if it’s incorrect MCC. After losing 20k AUD in 3 months and raising up the complaint they have offered me a final direct refund from the bank themselves for 1k.
I hope and wish everyone the best on your journey in getting your chargebacks from these scam casinos. Please stay strong and never ever gamble again.
Others may be able to assist with merchants responding as I know a few have challenged it back, maybe need to share what they have said as if they have made up your details then go back to bank and notify them you didn’t sign up/receive the goods etc.
Regarding the bank refunding, if no response then they will refund they won’t deny you a refund, I suggest contacting them for an update and if they need more time request they update you in regards to any challenges. If no challenges then request a refund, the issue I had with Barclaycard is unless you actually speak to disputes then the handlers are not the best, again call them and ask to speak to disputes they will give you the correct answer. Assuming no response then you should get the refund pretty quickly.
Regarding the addiction well done on already being signed up to Gamstop have you also tried to install Gamban it’s free UK residents I think available through talk, ban, stop?
I have a question: do I’ve taken out multiple loans and cleared my credit card debts, I emailed the credit card companies multiple times saying I’ve got an addiction and I want my account closed and card blocked. They didn’t do this and I’ve maxed out the credit cards again. I’ve put another complaint in to clear my debt, if they do not uphold this do you think that the financial obundsman will side with me or the credit card companies?
Automatic translation:
henrysykes13
Silver
1 year ago
Just wanted to let you all know I’ve got all money refunded from Artsrid and Finnart, they hadn’t responded in 2 weeks but all money come into my bank today.
Automatic translation:
Ldiamond23
Platinum
1 year ago
Can anyone help with partbusters & master tools?
Automatic translation:
Vkieranc
henrysykes13
Diamond
henrysykes13
1 year ago
What was the final email you sent them mate? And their final response?
Automatic translation:
Anonymized825
henrysykes13
Diamond
henrysykes13
1 year ago
I’ve just had one from finnart another 6 to go and 4 on artstrid hoping they come back in now before Xmas.
Automatic translation:
Anonymized839
henrysykes13
Diamond
henrysykes13
1 year ago
Mine too i got refund i sent them a scathing email basically saying that I could see that I am not the only person they are fobbing off with the fake email saying refund had been issued .And all the people whom have had these emails are now joining forces to bring legal action against company received funds yesterday
Automatic translation:
Vkieranc
Anonymized839
Diamond
Anonymized839
1 year ago
Could u forward all emails u have with them? To kieranclutterbuck1@gmail.com
Automatic translation:
Ldiamond23
Anonymized839
Platinum
Anonymized839
1 year ago
what do these show up
as on your statement? Do they just show up as finnart and artstrid
Automatic translation:
Anonymized839
Ldiamond23
Diamond
Ldiamond23
1 year ago
Astrid
Automatic translation:
Vkieranc
Ldiamond23
Diamond
Ldiamond23
1 year ago
Mastertools is a Dutch company
Automatic translation:
Anonymized839
Vkieranc
Diamond
Vkieranc
1 year ago
support@artstrid.zendesk.com
Automatic translation:
Vkieranc
Diamond
1 year ago
Still looking for merchant name "ZPDG" if anyone has their info
Automatic translation:
Anonymized839
Diamond
1 year ago
I still need help with Kashia plz
Automatic translation:
Ldiamond23
Vkieranc
Platinum
Vkieranc
1 year ago
I thought this was. they ignored my emails and i wrote a TP review and they sent back a lengthy email how it wasnt them and asked for my bank details and statement and then didnt reply again. They got my TP review removed