Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 285)

I reckon playing dumb ! I pointed out they had missed another 50 plus then they did them all as they had said any like these let us know as they are all covered !

Seen some in the past who got the same answer, then when they got ID cards, etc., they just say that the people confirmed the transactions themselves and then ignore them completely.

So don't give them anything at all.

Do you think I should do my last few they are worth about £500 like so might try the good not received route

Its up to you if only a couple you would get away with it or just say its connected to the 1st lot they should do it

So just ring them say I found some more on my statements and i wish to add them on to my current ones

Yes I just did it by email followed on to the case ref but you could ring as long as you get the same person dealing with it otherwise you will get some clown saying gambling is not covered !

I will respond to get email later then just saying going through my statements I find more connected to my current case then send dates and amounts

Yes do that and it goes to the person dealing with it

Done we shall see what they say Monday

You will get it if they do not reply just keep chasing them if they ignore dont call when they do your final payouts mention it and you get the money right away

So when I get my final payout from my current ones mention it then about my others if I don’t hear back

Yes as if the ignored them its their failing I got an apology and about £13000 of them paid right away

Jesus really so I have done my bit it’s up to them now to come Back to me if they do ignore it wait and mention it when my chargebacks are complete with my current ones is this what your saying

Well thats how mine worked when they called I said i had been chasing for weeks with no reply to all the ones missed if they reply then its easier I was probs being blanked due to the amounts involved

I wil see what happens mate

Hello anyone has contact details from the merhant Keylsm?

Has anyone taken their case to the ombudsman and had a response?

My credit card company refuse point blank to chargeback my deposits because it's gambling even though, you are not meant to be allowed to use credit card for gambling.

To which English authority can I report Grottobook and Helpersm?

FCA?

I also whant to know.

GrottoBook/MyDates

FCA will not do anything just tell you to contact the merchant then bank then ombudsman useless !