Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 284)

They wrote the same thing to me before, they mean that they fully support if you want to do chargebacks, and they will approve these chargeback requests directly from the bank so that it doesn't have to take several months before you get the money back.

Write an email to them and ask if it is ok for you to do chargebacks on the transactions since you do not have an account with them or used their service, because you need a confirmation to show to your bank 🙂

Then it should not be a problem for the bank to take up these transactions for chargeback, just show the email to the bank and say that you have been asked to chargeback.

Took about 2 weeks ago I had all the money back from mobilumpay, they are few of all these companies that actually respond to emails and take the matter seriously, they do not make a refund themselves, but you have to go through the bank.

Should I wait for my current chargebacks to be finalised before i start on others or shall I start another wave of chargebacks. Also when you say services not received what do I put down when they ask for a service I have paid for that I didn’t receive this online form is confusing me

Is it on Revolut? Just write that you paid for cryptocurrencies but did not receive anything and that you have contacted mobilumpay and refer to the responses from mobilumpay where they ask to chargeback the transactions

No mate it with NatWest if I can put this up here I dunno because I assume people don’t like putting which bank it is but I will try the crypto route and see what happens

Ah ok, I have no experience with them.

But would still advise you to say that you bought cryptocurrency from a site that you don't remember, but that the transactions went through mobilumpay which refers to chargeback.

Also point out that you never received a receipt or order confirmation from mobilumpay for these transactions in case they ask for it.

But first wait for an email from mobilumpay where they ask you to contact the bank for chargeback and that they will then help, it will make everything easier and is enough as proof.

Just write "do you support me and help me if I chargeback these transactions through the bank?" Then wait for a response.

Thank you very much for the info mate, I have emailed them back with what you said so hopefully have a response from them soon, you wouldn’t happen to have details for a company called seraphyx I can not find them anywhere online.

Np mate, you will get your money back 🙂 Give it 2-3 weeks, maybe faster depending on mobilumpay.

Sorry ive never heard of them

I will keep on mobilium daily for a email update. I think I found seraphyx they seem to be interior design company based in London with a polish director which is weird as the address on the transaction on my statement is addressed to a place in warzawa in Poland I think both FARAMP and SERAPHYX are under mobilium as both addresses on my statement are the same place

Brilliant news you have managed to get somewhere with the bank and get your funds back. I’m struggling with one bank they are not understanding and emailing the merchants everyday with no response or funds returned. It’s so frustrating but I won’t give up. It’s £1400 in total.

i had some success with another merchant/bank. After emailing the merchant everyday to my surprise after about 4/5 weeks. Suddenly it was refunded back to my account. Such a relief 1,200.

Both Luxtell.eu and Mydates/Grottobook have the exact same physical adress.

https://luxtell.eu/pages/contacts

https://grottobook.com/

85 Great Portland Street, London, England, W1W 7LT

Nearly the same address as seraphyx and Faramp

This is the outside of the above added doesn’t look dodgy at all does it

It looks like its a "virtual office" that everybody can pay for and rent, making it look like thats their physical adress when they are actually not owning the place themselves.

https://thelondonoffice.com/about-us?gad_source=1&gclid=CjwKCAiAl4a6BhBqEiwAqvrqugBweHdWYn8v3jE-SJXftzrRjkETyp5fXTic0UKNuRCjkakc_bSZtxoC83QQAvD_BwE

Yes apparently the banks support them !

Looking more into it, it seems most of these so called companies have a address in the exact same street

Have anyone recieved money back from grottobooks?

Nope, they don't answer, sent several emails.

https://find-and-update.company-information.service.gov.uk/company/15224878/officers

Here are the people responsible for the site and the company.

If the bank does the chargeback you win I had loads but now apparently they cannot do mine now💁

Why have they done some but not the rest that really wierd isn’t it. I went through my bank statements last night and there is a few more I wanna do chargebacks for but scared of what to do either services not received or be honest and say gambling again

They reply to me and confirm that they have transactions linked to my card but want me to submit photos of ID, photo of card, etc.