Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 261)

Emailed the merchant auridigital (skinczar) who is ignoring me, anyone got any ideas on who else to contact? I’m also looking for the merchant albedo, any info would be great thanks.

This is the issue which they won't understand. I can probably tell you word for the word the Copy and Paste email they will have sent you. They have terms and conditions that aren't legally enforceable - the onus is on THEM to prohibit gambling from jurisdictions where they aren't allowed to provide services, not on the player. They will never offer a refund - not one part of Santeda will. However, they cannot fight chargebacks much in the same way as the others here. It is absolutely pointless trying to get them to do anything. Go with the bank/FOS - it is the only chance of doing anything.

Hi, were you able to find HSHTRX Czech Republic?

What has been the general response time for the bank complaint ? I have been waiting since last Thurs/Frid it says we aim to resolve within 5 days but in some cases it can take up to 20 days im getting the feeling its being blanked a bit maybe being paranoid ?

hi i waited 17 business days

Ok William was that the letter you got saying they would try them

it was buddy

Raise it with the FOS - if you had the block in place at the time of the transactions and you can show all the payments to them then you should win.

Ok did you chase a lot or just wait

You should be fine. You just need to state that the payments were made to XX Casino, you had a gambling block and that they have used transaction masking to get around the gambling block by operating a different MCC code. Send as much as you can to FOS.

The thing is with the bank gambling block on or off its just the same it does not block anyway

I think it’s a way of them not admitting to transaction laundering, I.e fraud!

Have you not gone down goods not received?

Yep, but they key thing for the FOS would be if there was a gambling block in place it shows an intention to not gamble and have legitimate transactions for these blocked. They are far more likely to rule in your favour if it is in place.

Ok yip sort of thought so im not seeing a lot going to FOS now that is a good sign