Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 246)

Hello

Its not a skill when it's potentially damaging to other people

Kinghills

Chargeback declined after about 30 mins ! what a joke how do you complain to these muppets

You can ask for a form to appeal. There you can fill in which transactions and why you think Revolut acted wrongly.

However, I would dare to say that you will get the same decision as before.

I got it and then my account was closed.

Ok thanks ive asked to raise a complaint now the guy says raise it as fraud instead ! so I did

Yes, you only get the same answer that they think they've made the right decision, which they haven't, they're actually breaking both Visa and Mastercard's rules when they lie about these transactions being undisputable.

Then they refer to their bank in Lithuania, which doesn't even call back, wrote a personal letter to them 2 weeks ago and explained the situation, they haven't even heard back.

It is difficult to get real support from both Mastercard and visa, but I can guarantee that you have the right to a chargeback with both cards, so Revolut does not follow the card's rules at all, they make up their own excuses instead.

Is it really sick that Revolut sits and holds on to one's money when it is clearly a fraud.

Yes, it is completely hopeless. And they avoid answering some of the questions and arguments you have.

Agree, in particular MasterCard seems to be completely impossible.

I'm thinking of trying to write to the bank of Lithuania, it's probably the last chance.

Was it you who had contacted ARN?

Yes, it's me, contacted everyone I can hehe.

Think you should do it, everyone else with who has problems with Revolut, if there are more of you, maybe it gives some hope.

Understand that not everyone wants to report to ARN as it costs SEK 150 nowadays, but they actually seem to be moving on.

I thought I would be rejected, but went very quickly for them to contact Revolut and am waiting for a reply, if they don't reply, you have more or less won according to ARN.

Revolut is conspicuous by its absence.

Ok i will wait for the complaint reply and take it to the ombudsman hopefully that does it

Yes I found that was how they treated me like dealing with a politician getting different answers to what was asked etc😂

Yes, that definitely sounds interesting!

Also thinking of contacting ARN but I wonder if a foreign bank cares about their decision?

So ARN waits for Revolut's possible response and then takes it from there? How long does Revolut have to respond?

You've got genuine people trying to charge back for legitimate reasons, if people take advantage of a loophole to free roll (using credit cards) then the people who are behaving legitimately might have their chances affected, the free rolling harms them.

Let's hope they care at least as they target Sweden and also advertise Revolut here.

They have 2 weeks to respond. Etc

naudapay (Falcora finance) response to my complaint

Good day,

Thank you for reaching out!

We want to assure you that we are a fully regulated establishment, dedicated to upholding the standards in the online gaming industry. Our payment provider operates within the legal framework, meticulously following internal rules and regulations to ensure fairness. Trust is paramount in our relationship, and we want to emphasize that we are not involved in any fraudulent or scam activities.

Please be informed that your refund request was rejected, because all funds were used, and the service was provided. Unfortunately, this is a final decision, and it cannot be changed.

Kindly note that manipulating transaction information to unfairly claim funds from various authorities is not only unethical but also potentially criminal. We are committed to investigate these payments with relevant authorities if necessary.

jokers, took them and clear junction (the guys who handle payop’s bank account) to the fos

The thing is, if they don't answer, they won't follow ARNS's decision either, since it's only a recommendation.

Yes, of course it is, but they will get a very bad reputation if it becomes public that they ignore Arn's recommendations.

What justification did you write for luxtel? I think I thought I hadn't received the item, but it didn't go through. Got the answer that sometimes it might be difficult to know where you bought from. But can't proceed with the dispute any more on that transaction.

Weird, did they just write like that? Was it Revolut? Try to post a picture if you can.

I wrote the same, that I have not received any mobile phones sent and that the support does not answer when I try to contact them

Luxtell.eu (registered in London)

Yes, but don't send a picture of it and can't open the case again it seems. It was Revolut, but it feels very unserious as they review it for 30 min.