Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 1,666)

Did the casino give you any specific reason for holding the withdrawal, or are they just saying it’s "under review"?

Also, how long has the withdrawal been pending since your verification was completed, and is the casino licensed anywhere you can actually complain to?

Hello. If the casino is willing to cooperate with our mediators, there may be a chance to help you through our free complaint service.

However, the outcome is never guaranteed, and it’s difficult to say more without knowing what actually happened. It’s one option to consider. If you’re interested, I’ll send you a link to the instructions: https://casino.guru/guide/complaint-resolution-instructions

Hi, I’m trying to find any information or contact details for these descriptors:

FARONEX

MORAVEL

LITHPAY

I haven’t been able to find anything useful online. Has anyone come across any of these before or knows which merchants/payment processors are behind them?

I had BACKEXP before and in my case it was connected to XPate.

I don’t have any useful information on PULSESETTLE, REELLAUNCH, PLAYPEAK, KRYPTELO.COM or GMACSOFT unfortunately.

quedot and quesc2 are xpate with me, confirmed in a file they sent me

They’re all different bin’s most of mine were Mastercard but again different. Mixcrede, a55 and palanga.

Can someone tell me what merchant names show on the bank for Xpate transactions please.

Which casino pal

Anyone got xpate or cardaqs VISA BIN

Any chance to share which contact u use to contact MFSA ? And what do u say

With me , xpate was

Plajts

Quecs2

quedot

temdot

Neocs2

Zenski

Temcs2

Gencs2

————-

not xpate but same kind of name

Lesski , neodot , also 1 time neocs2 that is not on the file ! So a very weird structure the casinos use to get payments processed

Royspins.com have 2.8k with them (card payments ) they never answer to me

That specific one was blitzbet

they told me they only wanted to hear from me trough legal advisors/lawyers after i’ve spammed them like 200 times lol

With me Xpate have 1- VERCS2 2- CALCAL 3-CYBGEU -4-JUSTDOT5 5-TOKDOM 6-jusski6 7-PAYPAY -CL2SK

have ARN and confirm from my bank that XPATE LTD was aquierer but they ignored everthynig and say go to merchant

xpate seems to be proccessing a lot for casinos, yet they dont take any responsibility … 😵‍💫😵‍💫

Guten Tag,

ich habe heute diese Nachricht von XPATE erhalten kann mir jemand helfen drauf zu antworten damit ich mein geld wieder bekomme oder kann mir jemand sagen wie ich drauf antworten soll?

Danke

Hello!

To continue handling your request, we need additional information that will allow us to identify the relevant records accurately and process your request safely.

We kindly ask that you to provide an official bank statement showing your full name, masked card number (last 4 digits), and the transaction(s) in question. To verify the document, the statement must be a digitally certified (QES-signed) PDF downloaded directly from your online banking app.

To protect your privacy and ensure we locate the correct records, we may request further information from you if needed.

Please also note that:

if the transaction was made using Apple Pay or Google Pay, a virtual card number (token) may have been used instead of your physical card number. These virtual numbers differ from your actual card details. If you are able to identify or obtain the virtual card number associated with the transaction, please include it in your response so we can review it accordingly.

xpate acts primarily as a processor in relation to much of the transaction data processed on behalf of merchants, and processes only the limited categories of data. Accordingly, the relevant merchant may also be better placed to assist you directly in relation to transaction-specific information (such as the type of goods purchased, price of each unit, name/category of the purchased goods/services).

Please ensure that any unrelated or sensitive information is redacted before sharing the document.

Have a nice day!

Do you know who processed payments ?

Good to know , i will try now to chargeback it all ..

That s true , sent them to Obdusmann they are a joke , i am not xpate client so they want to close the case …So nobody want care about us ..Think 100time before deposit in ofshore casinos

Ive Just sent email to casinok chief executive