HomeForumGeneral Gambling DiscussionQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 1,647)

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3 years ago
A little warning here for the CG Community: Casino Guru is an open platform where everyone is free to share their thoughts and opinions. We believe in free speech and try to be as non-restrictive as possible. That said, please remember: just because something is posted on the forum doesn’t mean Casino Guru agrees with it or endorses it in any way. We’re really happy to see players engaging in conversations, debating respectfully, and having fun doing so! That’s why we created this platform. However, we’ve noticed a growing trend – not just here, but across other platforms too – where some players, after losing money fairly in a casino, look for ways to get those funds back through their bank or payment provider, often by filing chargebacks or making false claims. We’d like to warn you: this behaviour is not only unfair – it’s also very risky! We’ve already seen and heard stories (here and elsewhere) of people who got into serious trouble trying to go down this route – including closed casino accounts across multiple platforms, closed bank accounts, debts, and even lawsuits (attempted fraud). Attempting fraud or misrepresenting the truth to a bank or provider is never a good idea and could have lasting consequences. So here’s our friendly appeal to all Casino Guru community members: Stand up against unfair and dishonest casinos. Use our Complaints Resolution Center if you need help – you don’t have to fight alone. But please don’t try to get back money you’ve fairly lost. It’s simply not worth the risk. Thanks for being part of our community – and have a great day!
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Alexah
8 hours ago

What about the GDPR requests? If Walleto processed those transactions, wouldn't the relevant personal transaction data potentially appear in a DSAR response? I'm curious whether anyone has been able to match the records to their bank statements.

8 hours ago

There was a discussion here about BITSENT not appearing in someone's Walleto DSAR. Does that necessarily mean Walleto wasn't involved, or could the response have been incomplete?

8 hours ago

Something I don't understand about Xpate is why some disputed payments end up with a completely different description of the purchased service. If the cardholder paid through a casino cashier, how can the supporting documents describe an unrelated digital product?

Radka
8 hours ago

Dear Administrator,

Thank you for the warning. However, I believe it is time to address something far more concerning than my forum activity — the way this forum is actually moderated.

Casino Guru presents itself as an independent platform where players can openly share their experiences, discuss payment processors, expose questionable merchant practices, and help each other recover their money. Unfortunately, what I have witnessed raises serious doubts about how independent and transparent these discussions really are.

Whenever users actively investigate payment processors, question merchant activities, exchange information about chargebacks, or discuss potential misconduct, their contributions suddenly seem to become a problem.

Instead of addressing the substance of these discussions, the administration appears more interested in controlling how frequently people speak and what subjects receive attention.

A forum where uncomfortable discussions are discouraged and active participants are threatened with restrictions is hardly an example of an open and independent community.

You accuse me of "flooding" and refer to the alleged similarity of accounts, yet you provide no specific examples of which posts violated your rules or how these conclusions were reached. Vague accusations are not evidence.

If you believe I have violated your terms, identify the specific posts and the specific rules breached. Otherwise, these warnings look less like legitimate moderation and more like an attempt to silence inconvenient discussions.

It increasingly feels as though certain topics are welcome only as long as they remain within boundaries acceptable to the administration. That raises a legitimate question: Is Casino Guru genuinely a platform for protecting players, or simply a carefully moderated environment where only convenient discussions are allowed to continue?

Players come here because they have lost money, encountered questionable payment practices, or struggled to obtain refunds. They deserve transparency, not intimidation.

You are, of course, free to restrict or permanently ban my account. That is entirely your decision, and I am not particularly concerned about it.

However, removing a user does not invalidate their experiences, resolve the underlying problems, or make legitimate questions disappear.

You can control who is allowed to post on your forum. You cannot control the facts, and you certainly cannot demand that everyone accept your version of events without questioning it.

If Casino Guru genuinely values transparency, perhaps the administration should demonstrate it through its own actions rather than repeatedly reminding users of its power to silence them.

7 hours ago

Does anyone have any information or leads on any of these please?

  1. Synthrt LONDON
  2. IMG vibes
  3. Kiesmarket
  4. Brtnet
  5. Dct*aiart Tartu EST
  6. Selverso
  7. Miniwiser (website says no longer in business!)
6 hours ago

That's exactly the issue worth examining. A payment being authorised doesn't automatically prove that the goods or services described in a dispute response were actually delivered. Those are two separate questions.

Lisa2
6 hours ago

I'm also interested in GMSKIS, BTGLDE and REALMTIX. Has anyone managed to identify the actual merchant companies behind those descriptors? It would help to know whether they have separate customer support contacts.

Lisa2
4 hours ago

Yes, all were confirmed on my DSAR from them. They also confirmed that they did process them but no longer have a contractual relationship with them.

Alexah
4 hours ago

If you look back on my posts, I’ve written which merchants appeared on my DSAR from Walletto.

CarterE
4 hours ago

All walletto but they no longer have a contractual relationship with them.

I have had all my GMSKIS refunded either through chargeback (Revolut) or through Walletto.

Alhud
4 hours ago

If you look back in my posts, I have done that.

CarterE
4 hours ago

Realmtix and Gmskis email addresses can be found online through a simple Google.

Snowyhill84
1 hour ago

imgvibes is easy to find but both info@ and their other email address bounce

Sarah222
55 minutes ago

walletto has refunded merchants for u?? Im still waiting for my DSAR 🙂

XkBoii
1 hour ago

imgvibes is easy to find but both info@ and their other email address bounce

51 minutes ago

Mine bounced too do went to Cardaq and hit a brick wall 🙈

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