Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 1,645)

have done. Thank you mate

Any non bot had anything to do with XPATE, contact/proof of merchant being linked/refunds?. Found out the BIN 402569 is latvian and they have a latvian sister entity so I’ve sent them another email.

Anyone had any luck with Betportal? Currently waiting for their compliance team to get back to me regarding refunding deposits… probably going to decline but thought it was worth going down their throats with emails - they have eventually replied saying they are looking into it after a month

I also got the same answer as Xkboii from cardaq.

What exactly did you write to get your money back?

if you want to share? 🙏

Would you like to share which ones you got back? Thanks

they promised to refund my deposits and did refund a few but the wert ones aren’t being refunded by them or wert even though they said they would do

Anyone got experience with Islandnook?

Payment processor is Novilyo

I got deposits back from the but had to hound them. They are absolute scumbags and closed my account for no reason with about £1200 in balance

What did they say when it came to them refunding? Not wert but Betportal?

What reason did you give for requesting the refunds?

They told me that they were closing my account and would refund initial deposits

Keep on them. I literally hate them

I will do thanks col - hopefully they refund!

Hello mate, they are an Fca regulated firm. They’re also not allowed to take on new business if you look at their Fca page (I don’t know the full ins and outs of it or what it exactly means - but doesn’t sound great).

They have to give you your article 15 (they don’t have to tell you everything they hold on you I believe) but they have to provide you information. Use what I sent to xxboi earlier in your email if you need to or ask AI to look through their details to help draft you something

report them to the ico if they don’t. I’ve done the same with Xpate and I’ll be doing the same with Cardaq shortly.

I’m still chasing to get my account balance back but feel like giving up. Also don’t waste time leaving a Trustpilot review they ask you to contact them to discuss then close all chats

Xkboii keep on the shithouses I hate them

I haven’t got any money back mate if you search through the forum people have in the past.

Still looking for any information about tokdom and jusski6, but so far I haven’t been able to find anything useful.

No proper contact details, website, or clear information on who is behind them. Has anyone here had any luck with either of these merchants?