HomeForumGeneral Gambling DiscussionQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 1,629)

5,915,824 views 29,780 replies |
3 years ago
A little warning here for the CG Community: Casino Guru is an open platform where everyone is free to share their thoughts and opinions. We believe in free speech and try to be as non-restrictive as possible. That said, please remember: just because something is posted on the forum doesn’t mean Casino Guru agrees with it or endorses it in any way. We’re really happy to see players engaging in conversations, debating respectfully, and having fun doing so! That’s why we created this platform. However, we’ve noticed a growing trend – not just here, but across other platforms too – where some players, after losing money fairly in a casino, look for ways to get those funds back through their bank or payment provider, often by filing chargebacks or making false claims. We’d like to warn you: this behaviour is not only unfair – it’s also very risky! We’ve already seen and heard stories (here and elsewhere) of people who got into serious trouble trying to go down this route – including closed casino accounts across multiple platforms, closed bank accounts, debts, and even lawsuits (attempted fraud). Attempting fraud or misrepresenting the truth to a bank or provider is never a good idea and could have lasting consequences. So here’s our friendly appeal to all Casino Guru community members: Stand up against unfair and dishonest casinos. Use our Complaints Resolution Center if you need help – you don’t have to fight alone. But please don’t try to get back money you’ve fairly lost. It’s simply not worth the risk. Thanks for being part of our community – and have a great day!
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Snowyhill84
7 hours ago

these are the ones which refunded within a day: Company

Refunds

Contact email

Skinru / NummusPay

€484.56 (3 payments)

info@nummuspay.com

EXINGENO / Arclocked Games

£300.00 (2 payments)

support@arclocked.com

Rogue Kit

€232.99 (1 payment)

dispatch@roguekit.com

AnitaK
7 hours ago

Sorry I meant bank/ card. Was it barclaycard for all of them? If yes and they've rejected your chargebacks its definitely worth doing a SAR or request for the payment processor details. Did you have evidence of contacting the merchants and evidence the deposits went to your casino not the merchants?


You'll need that for chargebacks and complaining.

Snowyhill84
7 hours ago

not barclay, but wise, santander, virgin, aqua, paypal, vanquis, zable, etc. I have contacted them for chargebacks and asked for all payment processor details. They will sit on it for weeks, hence me trying to identify the ones which processed the payment and get the money back that way. I only discovered the fraud and how widespread it is 2 days ago. so far got £900 refund. I will get it all back even if it will have to go to the FOS, I just prefer not to wait months. Did you manage to identify companies behind these charges?

Snowyhill84
7 hours ago

Basically, all these companies are laundering money for the unlicensed and fraudulent casinos. They are in my book, money mules

AnitaK
6 hours ago

Hopefully I’ll have some info on the play’s Cyprus soon enough. When I find out I’ll let you know.

Foxtrot90
6 hours ago

Thanks so much!

AnitaK
7 hours ago

filemany of them totalling over 31k

1 hour ago

Chat gpt gave me this 🤗 that’s all I managed to get


CNSLTITANS / ConsoleTitans

consoletitans.com⁠

hello@consoletitans.com

ConsoleTitans is operated by Ragna UAB. 

PLAYT

playt.com⁠

â€"

Domain found, but I would not assume this is the same PlayT as the statement descriptor without transaction evidence. 

SKPLAYCLICK

â€"

support@keyspectr.com possible

Casino Guru tracing links SKPLAYCLICK with PlayT/ActualPlay, while Keyspectr is confirmed for PlayCTR/Mirai. I would not yet state Keyspectr is definitely SKPLAYCLICK. 

ACTUALPLAY

â€"

â€"

Appears in the same merchant group as PlayT/SKPLAYCLICK, but no reliable public domain/email found yet. 

VENTIRA / VNTRA / VIAGAMING

ventira.co.uk⁠

info@ventira.co.uk

Current site identifies VIARGAMING LTD, company 15847699, Northampton, with this email. 

VOCALOIDY

vocaloidy.com⁠

[email protected]

Current site identifies UP FOR A COMPETITION LTD. More importantly, merchant-tracing reports specifically say VOCALOIDY is processed by Cardaq Limited. 

TRAP SNAKE

â€"

â€"

No reliable public domain found. Cardaq Limited processing is reported. 

VEL

â€"

â€"

No reliable public domain found. Cardaq Limited processing is reported. 

MLSYSTEMS / MLSYS

â€"

â€"

Casino Guru tracing says MLsys may be ML Systems Ltd, but also says it had no website. 

SP WALLET

â€"

â€"

Important: tracing reports that SP Wallet turned out to be Valthx in at least one case. 

DB CHERRY

dbcherry.com⁠

support@dbcherry.com

DBCherry is operated by Netinnovate Sp. z o.o., Poland. 

TAKE YOUR GOODS

takeyourgoods.co.uk⁠

info@takeyourgoods.co.uk

Current site identifies Colchester LTD, company 16113808. 

MODELSCREATOR

modelscreator.com⁠

support@modelscreator.com

Loo76
42 minutes ago

dbcherry gone bust I think / or the firm that runs them.

keyspectr not involved with any of the Cyprus plays I’ve had refunds from them previously and have all 3 other plays.

Edited
Sarah222
18 minutes ago

Hi Sarah,

can you chat via email please on this? Just got mine through

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