HomeForumGeneral Gambling DiscussionQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 1,555)

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2 years ago
A little warning here for the CG Community: Casino Guru is an open platform where everyone is free to share their thoughts and opinions. We believe in free speech and try to be as non-restrictive as possible. That said, please remember: just because something is posted on the forum doesn’t mean Casino Guru agrees with it or endorses it in any way. We’re really happy to see players engaging in conversations, debating respectfully, and having fun doing so! That’s why we created this platform. However, we’ve noticed a growing trend – not just here, but across other platforms too – where some players, after losing money fairly in a casino, look for ways to get those funds back through their bank or payment provider, often by filing chargebacks or making false claims. We’d like to warn you: this behaviour is not only unfair – it’s also very risky! We’ve already seen and heard stories (here and elsewhere) of people who got into serious trouble trying to go down this route – including closed casino accounts across multiple platforms, closed bank accounts, debts, and even lawsuits (attempted fraud). Attempting fraud or misrepresenting the truth to a bank or provider is never a good idea and could have lasting consequences. So here’s our friendly appeal to all Casino Guru community members: Stand up against unfair and dishonest casinos. Use our Complaints Resolution Center if you need help – you don’t have to fight alone. But please don’t try to get back money you’ve fairly lost. It’s simply not worth the risk. Thanks for being part of our community – and have a great day!
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Arra89
3 weeks ago

Ah raging. I got mine back yesterday but I haven’t yet gone through it. Need a breather for a few days!

Foxtrot90
3 weeks ago

Mine came exactly on the 1 month deadline so you should expect it on 7th September.

XkBoii
3 weeks ago

No, it's definitely VEMTRA on my statement. But if you have any contact details for VENTIRA, or know who processes their payments, I'd appreciate the information as well.

johnmaddisonn1
3 weeks ago

I ended up filing chargebacks because Walleto wasn't responding and I couldn't find any way to contact the merchant directly. So far, I've only won one of the disputed transactions and received the money back for that one. The rest are still pending, so I'm waiting to see how they turn out.

johnmaddisonn1
3 weeks ago

My bank told me the chargeback process could take up to 90 days. I've managed to recover the money from a few transactions, but only through chargebacks — Xpate didn't refund them directly.

I've filed chargebacks for the remaining transactions as well, so now I'm just waiting for the decisions.

voodoo4
3 weeks ago

If it's a significant amount spread across many transactions, your bank may not necessarily agree to raise chargebacks for every single one. I would keep contacting Xpate and submitting complaints to them in the meantime.

At the same time, I'd still try to dispute at least some of the transactions through your bank. That may be the best chance of recovering part of the money if LOLPOK and Xpate continue to ignore you.

DjumK
3 weeks ago

Got it, thanks. If you come across any more information about them, please let me know.

3 weeks ago

Got a few more strange names showing up in my transactions. Anyone recognise any of these?

JURVEX / NEMTRO / QALVIK / BREDON / FEXTRA / LORMIQ / TENVOR / GARDIX / PULNEX / SERMAT

I'm wondering if Xpate might be processing some of them. Any information or contact details would be useful.

3 weeks ago

Hi everyone. I noticed several names in my transaction history that I don't recognise:

KAVRIN / DEXMOR / FENTIQ / RALVEX / GORNIX / TELQAR / VEMTRA / NOLVIK / PREDOX / SENQIR

Does anyone know anything about them or have contact details? I'm also wondering whether Xpate could be the processor behind any of these payments.

Pukuota1
3 weeks ago

imgvibes emails just bounce back. someone told me they are cardaq processed but no reply yet

Arra89
3 weeks ago

Tchtxt do you have the contact. really hoping you get some more back mate 🙂

Foxtrot90
3 weeks ago

nothing either. got an email the other day after chasing twice saying they’re looking into it tho

Alfred_ANTONYAN21
3 weeks ago

info@ventira.co.uk

Alfred_ANTONYAN21
3 weeks ago

what merchants did you have with xpate?

Snowyhill84
3 weeks ago

scupdt could be scudot too which i have. can’t find any contact info

Badger23
3 weeks ago

hey. i’ve just received final responses on my complaints with credit cards. admitted it was gambling but have a solid case for miscoding and transaction laundering. worth escalating to FOS?

Arra89
3 weeks ago

how did this case go mate?

Sarah222
3 weeks ago

still haven’t responded even after a chaser

Sarah222
3 weeks ago

did you admit gambling to the bank?

XkBoii
3 weeks ago

No they refunded me voluntary when I raised my transactions on monzo pal.

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