Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 1,497)

Hello. Yes, NEXAD is processed by Xpate. I believe there are only two realistic options regarding Xpate: either you file a complaint against the company or you try to initiate a chargeback through your bank.

Hi. I filed a chargeback request through my bank, and they informed me that DCT is processed by Walleto. However, it's been more than 30 days now, and I still haven't received any response. I'm still waiting for a decision.

Hi. Thanks for the information. Have you ever managed to get a refund from Xpate? Do you happen to know of any other way to contact them? Maybe there's a way to reach their management directly?

Hi. That's what my bank told me. They said that if the merchant submits evidence and I believe it's fake or doesn't relate to the service I paid for, I can choose not to accept it. However, if the case then proceeds to MC arbit and MC ultimately rules in the merchant's favor, I'll lose the case, won't get my money back, and a 500euro arbit fee will also be charged to my account.

Thank you …its show to your statement only DCT or DCT*KE4ge1 ?

Hi. From my experience, Xpate hasn't processed any refunds for me. Contacting them hasn't been very helpful. Even when they reply, it's usually something like, "Your request is being reviewed. Please wait." Later, if you follow up, you often receive the same response again.

Once, they even claimed they couldn't locate the transactions and told me to contact my bank to file a chargeback. I was quite surprised by that reply.

Hi. I don't think you're the only one who's frustrated with Xpate. Send me your email, and I'll send you a complaint template.

Hi. I contacted gtspins support, but they didn't refund my money.

Fingers crossed for you 🤞

USupport said they’d refund weeks ago and Cardaq haven’t responded for months. Anyone had success?

Who did you email? What email address?

Support@chainvalley.pro I emailed banking circle , they send me to paysafe -paysafe say go to casino ,,, email chainvalley and nylo.pro they rejected

ivy pay contacted yestardey still no answer

That was bnk trnsf converted in usdc from nylo and chainvalley

Walletto said that they didnt proccesd that payment

That’s because your emailing them directly and they are going to say no.

email compliance-requests@getivy.io which is ivy pay.

they are the company that chain valley use and they prohibit gambling transactions and they will tell chain valley to refund you. 😊

Make sure you copy chain valley into the email you send to compliance-requests@getivy.io

so they can see and might refund you before ivy pay tell them to do so

So all DCT is walletto? I have DCT Nframe descriptor

Does anyone know how long after sending the form back for walleto it was refunded?

Ive been waiting about 7 weeks so lost hope🙄

Does anyone know anything about the following merchants:

Edtflm

Velmorastyles

Atadenre

Global remittance

I have them via Revolut together with Wert, how should I proceed in the best way, dispute? What reason do I give in that case?

Appreciate if anyone can help ❤