Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 145)

they just say they are investigating but majority of time do nothing hopefully not the case for your sake.Also that excuse by the bank doesnt mean anything if you persist with the goods and service not provided route. Have you threatened to escalate to fca and made formal complaint ?

Yeah I’ve said I’ll go to the fca but they started saying that good was provided as it was for gambling, thing is I didn’t mention gambling and they claim they haven’t spoke to any merchants

If I go back and say that I didn’t get any services or goods from the merchants I only opted for goods from the casino will this be a strong case?

you can say some deposits weren't credited so not all goods and services were provided say the gambling company said with some of the deposits it wasn't processed and it would be returned to your bank but none have been. you contacted the merchant that appears and they ain't refunding you have not received no credits goods or service for majority of the transactions and the gambling account was blocked.

Hi, has anyone got any information on the following;

lingom*red London GBR

auri digital tallin EST

Air sailr Wrocław Poland

Hearing hub OTA NGA

Pp wallet Liverpool GBR

It must be a generic email as it is exactly the same one word for word I have

I have noticed helpersm have changed buissness location it was registered to vivola or something like that now it's registered APPERATOR LTD

It was showing London as it was under a company called vivola I think but now it's changed to APPERATOR LTD go to the Web page and check again

As in the helpersm pro website?

I have a very important question regarding reimbursement in relation to these company names etc. I have deposited about 70k on wisho, the company that receives the money is called alphastrike. Now to what I feel is important, I deposited an amount and it never reached the casino account, so now I'm waiting for the money to be transferred back into my bank account. But the transaction is not to wisho but to alphastrike

Not only that, the support confirmed that they were the ones the transaction went to, what can I do to get a refund

But if I have mentioned that they have bypassed a gambling block etc. By using their mcc could I still use that as evidence?

That might not work, I don't know what your bank's policy is. From experience, I can tell you that banks reject chargebacks that are related to gambling. Regardless of whether the MCC has been changed or not.

yeah helps to strengthen your case but cant be the sole reason as the comment said below its just difficult when you say its just gambling transactions

Well my initial email obviously says I am writing about illegal transactions bypassing MCC etc and claiming a refund, I have not received services from you or goods etc. Please block my bank card from any future transactions.

I have proof of sending an email to bitsent 5 weeks before transactions went through to fomiline, goriwire, bitsent etc asking them to block my card from any future transactions with all of them and their companies. This is in their t&Cs as well. Surely this is eligible for a refund.

Yes

So my claim got denied for chargeback on basis of I authorised the transactions and the bank are saying that it’s a dispute I need to take up with the casino not the merchants, as the merchants have provided services. However the merchant in question sells nft art which I have not received or brought, what should I say to my bank?

Mine said Edinburgh. I also had apperator and I wrote to their office and sent it recorded delivery

It does for me also there is 2 sites helpersm.com and Helpersm.pro