I had to go via different methods as they wasn’t replying, but finally heard from the CEO , takes a bit of explaining so I’ll put an email together
Automatic translation:
dbeasley41996
Silver
2 years ago
Hey all,
Has anyone had any luck with
Kess Innovation
Sobini
Monramp
Velox Solutions
Waterways Tours and Travel
80020003748803
Pth Jtstd
Onlinevouchercit
Boonisro.online
Perontaro.online
Any advice/suggestions would be most welcome!
Automatic translation:
Materialgirl84
Diamond
2 years ago
Mobilium asking for photo of card but I destroyed it when the bank sent me a new one, anyone else had this problem ?
Automatic translation:
Pepo25
Materialgirl84
Bronze
Materialgirl84
2 years ago
Maybe a longshot but try see if you can view any sent in documents on casino websites, where you know you’ve submitted a picture of the card.
Besides that, look through your pictures app on your phone or old phone.
good luck.
Automatic translation:
Lucid_1337
Materialgirl84
Diamond
Materialgirl84
2 years ago
What did you write to them and what did they reply? They just wrote that they don't make refunds and you have to contact the bank for a chargeback for me.
Do they mean photo of your credit card or ID card?
Automatic translation:
Frewcrew24
Materialgirl84
Silver
Materialgirl84
2 years ago
They just told me they won't refund...would be interested to hear how your situation pans out!
Automatic translation:
Materialgirl84
Diamond
2 years ago
They replied this …
Dear Valued Customer,
Thank you for reaching out to us.
To further assist you, we kindly request the following information:
- Date of the transaction
- Amount of the transaction in question
- A screenshot of the bank statement showing the debit of the funds
- A picture of your card displaying the first 6 and last 4 digits of the card number
- Any email IDs associated with the case or any other relevant details that may be helpful for our investigation
Once we receive the requested data, we will review the details and get back to you. Thank you for your cooperation.
unfortunately don’t have a pic of the card anywhere… but will try explain I chopped it up after being sent a new one due to bank questioning transactions going to sites I didn’t know
Automatic translation:
Materialgirl84
Anonymized668
Diamond
Anonymized668
2 years ago
It’s a debit. Unfortunately. This is mobilum , which was for faramp
Automatic translation:
Materialgirl84
Anonymized668
Diamond
Anonymized668
2 years ago
No I didn’t get verified before I played, so never sent anything in
Automatic translation:
Materialgirl84
Anonymized668
Diamond
Anonymized668
2 years ago
Hopefully the statement will be enough
I know the last four digits and I’ll just say the bank said it was compromise going to sites I didn’t know so to destroy it. 🤷♀️
Automatic translation:
Booyaka28
Gold
2 years ago
does anybody knows aramp, warszawa?
Automatic translation:
Dt100
Diamond
2 years ago
Has anybody had any luck in finding out who SMPF* payments are processed by, will never find the merchants but if we can find out who they have gone through it would be massive!
Automatic translation:
Dt100
Diamond
2 years ago
Has anyone had any luck with cashbulls yet? They are no longer replying!
Automatic translation:
Frewcrew24
Anonymized840
Silver
Anonymized840
2 years ago
Do we think Faramp and Fatamp are the same merchant? Is Faramp Mobilumpay?
Automatic translation:
Booyaka28
Gold
2 years ago
I see only aramp warszawa
Automatic translation:
Materialgirl84
Frewcrew24
Diamond
Frewcrew24
2 years ago
Apparent faramp is mobilium
they replied to me yesterday x
Edited
Automatic translation:
Frewcrew24
Materialgirl84
Silver
Materialgirl84
2 years ago
Transactions on my account are Mobilumpay, Fatamp Warszawa, as Carsix79 says they've obviously changed the name slightly.
Automatic translation:
Dt100
Materialgirl84
Diamond
Materialgirl84
2 years ago
Could you send me that email please 🙂 I have my email above
Automatic translation:
Materialgirl84
Dt100
Diamond
Dt100
2 years ago
I’m away for the weekend but when I’m
back in the office tomorrow I’ll get it written 🙂 because need to include few screengrabs etc x