HomeForumGeneral Gambling DiscussionQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 1,206)

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2 years ago
A little warning here for the CG Community: Casino Guru is an open platform where everyone is free to share their thoughts and opinions. We believe in free speech and try to be as non-restrictive as possible. That said, please remember: just because something is posted on the forum doesn’t mean Casino Guru agrees with it or endorses it in any way. We’re really happy to see players engaging in conversations, debating respectfully, and having fun doing so! That’s why we created this platform. However, we’ve noticed a growing trend – not just here, but across other platforms too – where some players, after losing money fairly in a casino, look for ways to get those funds back through their bank or payment provider, often by filing chargebacks or making false claims. We’d like to warn you: this behaviour is not only unfair – it’s also very risky! We’ve already seen and heard stories (here and elsewhere) of people who got into serious trouble trying to go down this route – including closed casino accounts across multiple platforms, closed bank accounts, debts, and even lawsuits (attempted fraud). Attempting fraud or misrepresenting the truth to a bank or provider is never a good idea and could have lasting consequences. So here’s our friendly appeal to all Casino Guru community members: Stand up against unfair and dishonest casinos. Use our Complaints Resolution Center if you need help – you don’t have to fight alone. But please don’t try to get back money you’ve fairly lost. It’s simply not worth the risk. Thanks for being part of our community – and have a great day!
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1 month ago

The practice you described is known as 'miscoding'. It is a serious violation of Visa/Mastercard rules, as merchants use fake category codes to bypass bank restrictions. While many Curacao-licensed sites use this to operate in restricted regions, it is technically illegal and can lead to the payment processor being blacklisted. You can try to raise a complaint with the licensing body, but realistically, Curacao regulators rarely take action on these matters. A chargeback request through your bank might be more effective, citing 'incorrect merchant information

kochfaro
1 month ago

What a load of horseshit, Go do some research about why Stake was kicked out. I've never heard of Roobet, sorry.


You should ask yourself Why wouldn't you stick with UK licensed operator then?


I am an addict. I am signed up to various systems to help support me managing that addiction. These sites, as you well know, deliberately circumvent these protections in order to take advantage of people such as myself.

kochfaro
1 month ago
And you are well aware of it, this is clear fraud!


As indeed you must be aware that these unregulated sites, are in the most part, also fraudulent;

  1. They don't have licenses to use the game provider 'games' on their sites.
  2. They will not pay out any big winnings. I have first hand experience of this.
  3. If they were genuine sites, they would easily be able to attain and keep a UKGC license.
  4. These sites mask the transactions to frustrate gambling blocks placed on cards by addicts.
  5. If they were genuine, they would use the correct MCC and accept the increased scrutiny that brings from card schemes and acquiring/issuing banks.
  6. Genuine sites that don't have UKGC licenses actively block users from countries where they are unlicensed. This is done through IP addresses and correct KYC/AML procedures BEFORE the customer makes their first deposit.

Using the chargeback scheme to recover funds lost to fraudulent, scam websites is not fraud. It is our consumer rights. Much the same as if I ordered a new TV from Amazon and they failed to deliver it and wouldn't refund it.

Running websites pretending to be genuine casinos with the sole intention of stealing peoples money is, by legal definition, fraud.

I won't be feeding this particular troll anymore, much as though I am now mentally strong enough not to feed the scam casinos you so obviously work for.

Edited
Al1nu7zu01
1 month ago

Thank you did you have any sucess speaking with them.


Robster5
1 month ago

elegrou is nikotpf

Danixxx
1 month ago

what did you say to solarbee for a refund? I’m in the process’s of emailing them now

LizzieCG
1 month ago

What did you say to Solarbee to get a refund?

Salamasalama
1 month ago

They’ve just emailed me today saying they have refunded me

2 months ago

Maybe someone know Lp Pay London EC2Y 9HT MCC 6012? Thanks 

1 month ago

Hey did you find anything about this merchant? Thanks

1 month ago

Letter from Czech ombudsman’s regarding Dsolpay / swipez for those who are interested:


From the time the authorisation is terminated, the provider will no longer be allowed

to provide payment services and will be obliged to refund the entrusted money in full

amount. If the provider fails to do so within 3 months, contact the provider and ask for

a settlement of your claims (returning the money). If the provider does not comply,

contact the CNB again and report that the provider has failed to fulfil its obligations to

settle the liabilities.


basically, we should be able to still contact swipez and ask for refunds; it’s highly unlikely they will but then you can go back to your bank and raise a chargeback dispute for fraud with this and the CNB’s notice as evidence, even if outside the 120 day window (which mine is).


Hope this helps.

1 month ago
deus

And you're stooping to their level!


If things go badly with provider 1, then we'll move on to 2, 3, and 4. You twist things to suit your needs.


Keep doing what you're doing, and then complain when the bank freezes your account.

"Since 2025/2026, British authorities have been working more closely with banks. Transactions to illegal gambling providers can be blocked, and the bank could restrict your account due to 'suspicious activity' or a breach of terms and conditions." Freerolls aren't mentioned, but it would align with what's being read here.


It's your fault – the providers are partly to blame too. However, you're ultimately responsible for yourselves. Install Gamban and similar programs and you won't be able to gamble anymore. Oh wait, then freerolling won't work either...

@Admins:

Feel free to block or delete my account! Posting here is pointless, let alone getting any useful information. The truth sometimes hurts!

Automatic translation:
1 month ago

If you want me to do that, I can do it and close your account. However, if you communicate normally, it is not necessary.

Also, if you don't see the point in posting here, then you don't have to.

1 month ago

Anyone knows who is TCHTXT?

LP2710 deleted the post
Salamasalama
1 month ago

Thank you.

They replied with this.


We are unable to locate your activity or the specific transactions without the email address you used to register on the gambling website.


Please provide this email address as soon as possible so we can investigate the matter and process any applicable refund.


Best regards,

PalWallet Support

Sutton
1 month ago

They never replied to me

send them your card details first 6 and last 4 I had casino refund and one probable by them . Fill the form online

jimmi88
1 month ago

Hope you get your refund back

1 month ago

Did anyone find who imgvibe is they are in Czech

Salamasalama
1 month ago

I have a strong feeling it might be associated with this: https://docs.nbcgate.com

1 month ago

Letter from Czech ombudsman’s regarding Dsolpay / swipez for those who are interested:


From the time the authorisation is terminated, the provider will no longer be allowed

to provide payment services and will be obliged to refund the entrusted money in full

amount. If the provider fails to do so within 3 months, contact the provider and ask for

a settlement of your claims (returning the money). If the provider does not comply,

contact the CNB again and report that the provider has failed to fulfil its obligations to

settle the liabilities.


basically, we should be able to still contact swipez and ask for refunds; it’s highly unlikely they will but then you can go back to your bank and raise a chargeback dispute for fraud with this and the CNB’s notice as evidence, even if outside the 120 day window (which mine is).


Hope this helps.

1 month ago

Did you receive a letter or email from cnb?

1 month ago

I received an email from cnb a while ago but I filed with the ombudsman in Czechia after as a result, they responded this morning. I’ve sent both emails and attachments as part of my dispute and filed an action fraud case alongside.

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