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HomeForumGeneral Gambling DiscussionNon-payment by the provider

Non-payment by the provider

9,298 views 33 replies |
2 years ago
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2 years ago

Casino approved a payout from the provider who should have made the payment-nil... What is the usual reason that the provider is late with the payout?

VladoBucher
2 years ago

I remember that providers sometimes have issues with sending money to certain banks. Then it takes time until they fix it. Did they return the withdrawal back to your casino account or is it still pending?

2 years ago

It is still in progress

2 years ago

The most interesting thing is that even at another casino... There was no transfer after 5 days..

2 years ago

There was already one transfer to the same card, so there is nothing wrong with it... But I also transfer from it

2 years ago

The most interesting thing is that even at another casino... There was no transfer after 5 days..

2 years ago

You played in 2 different casinos, asked for a withdrawal in both of them and you haven't received the payment from any of them yet?

2 years ago

That's right... Withdrawal is confirmed but no payouts from the provider... 3 payouts worth €250 at Vulkan Vegas and one payout at Ice Casino €50....everything is approved... The provider didn't pay out...

VladoBucher
2 years ago

I see, that won't be a coincidence since there's close connection between those 2 casinos. Even when you go through the forum here and search for Vulkan Vegas or Ice Casino, you'll find out that many players have similar issues with the longer waiting time.

Anyway, they always got paid so you shouldn't panic. It will just take some time. According to my experience, it can take even 2 weeks.

Edited
2 years ago

Let me say that 2x100€ have just been paid out... 1x50€ more and it will be ok

VladoBucher
2 years ago

More than halfway there. We'll wait for another positive update 🤞

2 years ago

🤞

2 years ago

Transfer fully successful... Thank you

VladoBucher
2 years ago

We thank you for sharing. 🙂

Now that you've been paid, what do you plan to do now?


2 years ago

Do you mean if I play on? Of course... Otherwise, so far I've invested more than I've gotten... But it's all fun...

VladoBucher
2 years ago

I wrote "you have been paid" not "if you play on". Anyway. I wondered whether you plan to try out a different casino or if you feel comfortable here. 🙂

2 years ago

Maybe some technical problem, I would write to the support.

2 years ago

So far I am happy with Vulkan Vegas and Ice Casino... Tried Verde Casino... Will continue there once KYC is done

VladoBucher
2 years ago

Fine, I'd say those are quite good picks, though Vulkan and Ice - the same owner by the way - have been experiencing slight delays in KYC and payments. Though, players are still being paid in the end.

On the other hand, I would be careful in Verde Casino, we've found unfair terms and the rest is not any better: https://casino.guru/verde-casino-review#tab=js-tab-reputation

It does not necessarily mean you'll be scammed three, but being cautious is advised.


VladoBucher
2 years ago

I really look forward to your feedback in this or any other discussion thread.

2 years ago

Thanks for the heads up about Verde Casino... Continuing to play... So far no problems with payouts...

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